🍃 In today's health and beauty industry, success is more than skin deep. Learn how Arbonne, a leading global brand in the beauty and wellness industry recognized an opportunity to improve the customer and agent experience by replacing its fragmented contact center systems with a modern, unified service for voice, chat, tasks, and more with Amazon Connect. Arbonne’s new solution, implemented with #AWSPartner NeuraFlash, helped to cut the contact center costs by 25%, due to reduced licensing fees and consumption-based pricing. Agents can more efficiently navigate the contact center and leverage generative AI capabilities enabled by Amazon Connect Contact Lens to reduce complexity and allow them to deliver exceptional customer experiences. Check out the full blog to learn more about Arbonne's inspiring approach. https://go.aws/4gfvRs0 #CPG #ContactCenter #Retail #generativeAI
About us
Driven by relentless customer obsession, AWS for Retail and Consumer Goods cloud solutions empower you to drive market differentiation and growth.
- Website
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https://aws.amazon.com/retail-consumer-goods/
External link for AWS for Retail and Consumer Goods
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- Seattle, WA
Updates
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As consumers increasingly demand more from their brands, retailers strive to keep pace with an ever-shifting digital commerce landscape. Leading retailers, such as Sainsbury's, Zappos Family of Companies, Pomelo Fashion, Lightspeed Commerce, and others are innovating faster with next-generation technologies to: ⬆️ Create elevated buying experiences and benefit from the cloud 💨 Move and modernize existing ecommerce platforms 🤝 Reach more customers, increase conversions, and deliver on expectations Download the ebook to reinvent digital commerce for the omnichannel era here. https://go.aws/3ZduNyC #Retail #ConsumerPackagedGoods
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🛍️ Justin Honaman, Head of Worldwide Retail & Consumer Goods Industry Strategy & BD and our worldwide Retail & Consumer Goods team had the incredible opportunity to connect with senior consumer goods leaders and our next generation of leaders from the Western Michigan University Food Marketing program student leaders in New York. They were able to go behind the scenes at Amazon Web Services (AWS) and see firsthand how we are innovating to support the retail and consumer goods industry. Through tours of the Builder Center and engaging conversations with senior executives, the students and our team gained valuable insights into the latest trends and technologies shaping this dynamic sector. It's so inspiring to see the passion and enthusiasm of these young leaders as they prepare to make their mark on the industry. Fostering these kinds of connections is crucial for developing the next wave of talent and driving continued innovation. Read more about the insights and discussions that took place in Justin's latest post: 👉 https://go.aws/3T9mwYC
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Read how one of the world's leading athletic performance footwear and apparel manufacturing companies, Under Armour; has recently facilitated its SAP migration and solution manager workloads to AWS. The completion of the AWS migration allowed Under Armour to maintain optimum system performance and minimize downtime and data loss with a cross-region disaster recovery solution that includes 65 servers replicating from one AWS region to another. Adopting a modern, cloud-based ERP system can be a game-changer, allowing organizations to become more nimble, data-driven, and focused on core business activities. This is especially relevant in today's fast-paced, digitally-driven market landscape. What has your experience been with moving your ERP and core business systems to the cloud? Read more here: https://go.aws/3T8oF77 #AWS #Retail #ConsumerPackagedGoods
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🧐 How and where should retailers be investing in AI? Hear Vince Koh, Global head of AWS Digital Commerce at Amazon Web Services (AWS) answer that question in the recent Omni Talk Retail podcast! #AWSforRetail
Dating dealbreakers? This month’s OmniStar? And Amazon Web Services (AWS) executive Vince Koh's take on how and where retailers should be investing in AI? There's all that and more in this week’s Retail Fast Five podcast, sponsored by the Alvarez & Marsal Consumer and Retail Group, Avalara, Mirakl, Ownit AI , and Ocampo Capital! In our latest episode -- "DashPass Versus Prime, Walmart’s Drone Pullback & The Tall Order For Starbucks’ New CEO" -- A&M's Chad Lusk and Adam Thompson joined Chris Walton and Anne Mezzenga to discuss: - The leadership changes at Starbucks and Victoria’s Secret & Co. - Best Buy's new up-to-the-minute delivery monitoring system - Which subscription they more likely could not live without: Amazon Prime or DoorDash's DashPass? - And what Walmart's drone pullback signals for the future of drone delivery You can listen and subscribe on any of the platforms below: 🍏 Apple Podcasts: https://lnkd.in/gRwbTtVQ 🎵 Spotify: https://lnkd.in/ggrTdgq6 🎶 Amazon Music: https://lnkd.in/gbwJF5Nr Or via our newly renovated Omni Talk Retail Podcast Page:: https://lnkd.in/gRAScDuf Be careful out there! #retail #retailing #grocery #conveniencestores #cpg #branding #advertisingandmarketing #onlineshopping #shoppingandtheretailindustry #supplychainmanagement #FastFive #fashionretail #luxuryretail #beauty
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#generativeAI is on virtually every company’s agenda, but many consumer goods companies are still struggling to move beyond ideas on paper or proof of concepts. Join us on September 18th to learn how David Falck, VP of Machine learning Engineering at US Foods, and his team successfully built and launched a generative AI sales tool for 4,000 employees. Aparna Galiasso will also share how we're helping customers take the leap from PoC to production. It's not too late to join! https://go.aws/4g3bJcg #AWS #Retail #ConsumerPackagedGoods
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🛍️ Just in time for Prime Day 2024, AWS once again powered Amazon's landmark sales event with record-breaking performance. The AWS cloud infrastructure handled the massive spike in traffic and transactions seamlessly, with high uptime during the 48-hour Prime Day period. Some key stats: ⚡ Amazon used over 250k AWS Graviton chips to power more than 5,800 distinct services ⚡ SageMaker processed more than 145B inference requests during Prime Day ⚡ Amazon provisioned 264 PiB of Amazon EBS storage in 2024, a 62% increase compared do 2023 What other ways have you seen the cloud power breakthrough retail moments? Read more here: https://go.aws/3X7raZK #AWS #Amazon
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Learn how #AWSPartner NeuraFlash helped Arbonne unify its contact center with Amazon Connect, unlocking valuable insights and 25% cost savings Want to learn more? Click here: https://go.aws/4drI3UL #AWS #Retail
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Are you curious about the current state of AI and it's potential? Don't miss the upcoming event "AI: What's Real vs. What's Ideal" on August 26th! Hear from Justin Honaman, Head of Worldwide Retail & Consumer Goods Industry Strategy & BD and Michael Connor, Global Generative AI Product Lead of Retail & Consumer Goods as they explore these important topics. Networking opportunities and a Q&A session will also be available. Register now to secure your spot: https://go.aws/4dtw8FS #AWS #Retail #AI
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Attention all retail professionals! 🛍️ Are you looking to harness the transformative potential of Generative AI for your business? If so, you won't want to miss our upcoming workshop on Amazon Bedrock Generative AI. Join us on September 4, 2024 as we dive deep into the cutting-edge capabilities of this powerful technology. Learn how you can leverage Generative AI to enhance your customer experience, streamline operations, and drive innovation in your retail organization. Register now using this link: https://go.aws/4dD8sP7 Don't miss this opportunity to future-proof your business and stay ahead of the curve. Space is limited, so secure your spot today! #AWS #generativeAI #AWSforRetail