Wipro’s Post

Pega & Wipro are jointly enabling and end to end transformation of customer experiences across the complete lifecycle, irrespective of industry segment. This field of play is only set to grow even further as brands learn to leverage technology and services partner ecosystems, to combine conversational interfaces, enable socio-cultural affinity enhancement via GenAI-powered psychographic targeting in omnichannel marketing, and increased enterprise velocity through RPA spanning across the various enterprise application platforms, and thus drive non-linear value creation. #genai #generativeai #rpa #roboticprocessautomation #conversationalai #marketing #customerexperience

Recently, HCLTech Australia and Pegasystems came together to discuss our future strategy and engagements in Australia and New Zealand.🤝 Together we explored ways to enhance collaboration and deliver improved outcomes to our ANZ clients. By combining our expertise and resources we are set to redefine digital business in the region, setting new standards for our clients and partners. Stay tuned for more on client transformations from HCLTech and Pega. 💡 Sonia Eland Chris Tucker Harish Kelath Pritiman Panda Rupina Menzagopian Anil Kumar Mishra Andrew Brown Annie Mitra Anand Jha Sulabh Gupta James Galvin Mary Martin Melcy    #superchargingprogress #techinnovation #futureleaders

Empower your business license services with Virtusa's Accelerated Solution Design (ASD) methodology. Discover, analyze, and realize future recommendations for process improvement and enhanced customer journeys. Learn how you can elevate your customer and employee experiences here. https://lnkd.in/eWxXhX8c #DigitalTransformation #EngineeringFirst #ASD #BusinessLicenseServices #EngineeringFirst #virtusa

Virtusa partnered with SHL to tackle technical debt while prioritizing customer experience. Through collaboration, weekly check-ins, and an understanding of SHL's business, We addressed concerns and helped them adopt best practices for future success. See how: https://lnkd.in/egTe5-fu #EngineeringFirst #WorkplaceTransformation #CustomerExperience #virtusa

The intersection of technology and business is where innovation thrives. Brands that adopt a forward-looking approach to embracing change will shape the economy of tomorrow. At Virtusa, we believe in putting the customer first with our digital-first approach, ensuring every interaction is personalized and unforgettable. Learn more here: https://splr.io/6047cLbW1 #CustomerExperience #EngineeringFirst #DigitalTransformation

Design systems significantly impact modern workflows by enhancing design consistency, scalability, and efficiency in product development. They provide centralized guidelines and components, improving team coordination and product quality.

Speed matters in critical care operations. Find out how Virtusa, in collaboration with Pega, transformed and modernized a North American medical alert service's response center applications. The result? Enhanced response times and a 60% reduction in training costs. Discover the success story: https://splr.io/6048iQau2 #HealthTech #DigitalTransformation #Engineeringfirst

In today's business environment, organizations are placing a significant emphasis on Customer Experience (CX) for good reason. However, overlooking the mounting technical debt could pose a substantial risk to the CX journey. It's crucial to prioritize and tackle both aspects urgently. Check out the HFS Research article showcasing how Virtusa supported SHL in addressing the technical debt challenge without disrupting CX. #Virtusa #CustomerExperience #CX #TechnicalDebt

Virtusa partnered with SHL to tackle technical debt while prioritizing customer experience. Through collaboration, weekly check-ins, and an understanding of SHL's business, We addressed concerns and helped them adopt best practices for future success. See how: https://splr.io/6048YQaqC #EngineeringFirst #WorkplaceTransformation #CustomerExperience

Listen to this insightful conversation moderated by Himanshu Arora, Infosys, with Mohammed Rafee Tarafdar, Infosys, and Don Schuerman, CTO & Vice President of Product Strategy and Marketing, Pegasystems, where they discuss the future of #GenAI in the industry and how they see the tides on #AItransformation turn in the next few years. Click here to hear more from our leaders. infy.com/3x3w8Mi #InfosysTopaz #InfyEAIS