Tiffany Funk’s Post

If you've ever wondered which loyalty programs are the best, we've got data for you!! Super excited to share this report which my incredible coworkers worked on so you can make smarter travel decisions. Read the whole report here: https://shorturl.at/PTSx8

The world's best airline rewards program has been revealed by point.me! Discover how everyday travelers can easily earn points/airmiles without being loyalty experts. The article explores award flight bookings, awards availability, program policies, and customer service quality. Check it out here: https://lnkd.in/gbvyTWcY. #airlinerewards #loyalty #airlimiles #points #frequentflyer #frequentflyerprograms

How do these insights into airline pricing mechanisms influence your booking strategies? -Strategies like booking on Tuesday, using incognito mode, or VPNs show negligible impact on prices. -Contrary to common beliefs, airline pricing systems do not directly account for consumer substitution or competitor prices. -The pricing heuristic used by airlines, Expected Marginal Seat Revenue-b (EMSRb), sets prices independently for each flight, resulting in fixed and relatively small price ranges. -Airline ticket prices are relatively unresponsive to real-time changes, with significant price gaps between fare levels. #AirlinePricingInsights #DynamicPricing #TravelInsights #FlightBooking #TravelTips Link:

Summer travel and cashing your miles? Worried about your miles losing value? Airline loyalty programs: more valuable than the airlines themselves? My latest deep dive explores how these programs shape airline finances, consumer behavior, and regulatory scrutiny. Are you flying on planes or financial instruments this summer? #revenemanagement #airlines #miles #loyalty

Airline Loyalty Programs Scrutiny #Loyalty: There’s a growing concern around airline points and rewards programs, as highlighted in a recent analysis. These programs, often seen as perks, may actually be masking deeper issues within the airline industry, including lackluster service and hidden costs. The complexity and lack of transparency in how these points are earned and redeemed can mislead consumers, detracting from the real value of their purchases. This revelation calls for a critical reevaluation of the true benefits these loyalty programs offer to travelers. https://lnkd.in/ggwsKKM2

Despite rising inflation, consumer cutbacks, and safety concerns, airline executives are anticipating an exceptional summer, with record-breaking projections and an evident rise in demand for first-class air travel in the U.S. Check out my latest article written for RetailWire for more. https://lnkd.in/eTyAkShx #airlineindustry #travel #firstclass

Want to fly like a VIP? Learn to earn elite airline status quickly by flying strategically, earning from credit card spending, or applying for status match promotions. Follow these tips and fly in style!

Have you heard me say this: “Adding value to a traveller’s time”? Here’s an example of how airports and airlines actually EXTRACT value from my time leading to a terrible customer experience: A couple of weeks ago I was travelling out of a European airport. It was also my 2nd journey on a carrier I had not flown post-Covid. And yes, I was in Economy. You know, like most people :) There were 2 distinct failures in service design; one should be owned by the airport and the other by the airline. Together, they should have done better. Individually, they could have alleviated some of the problems. 1. Crowded and messy check-in area. The video paints the 1000 words I don’t have the space to write. Why is this a terrible experience? Anyone who empathises with the mindset of travellers will find at least a few reasons. The biggest and most universal pain of course is the uncertainty and waste of time. What impression do you think this leaves with me, of the airport and the airline? 2. Too few counters and no “bag drop” counter. This is a surprisingly common occurrence with many airlines. Most airlines highly recommend doing an online pre-airport checkin. Many comply. Why then are there no “Online Checked-In Baggage Drop” counters? It would so obviously alleviate the load on the other regular counters. This is also a monumental waste of time. MY time. I’m stood in line with everyone else even though all I need is to drop my bag. What do you think I’m likely to do next time? 👇🏼 1. ❌ Avoid this airport. 2. ❌ Avoid this airline. 3. ❌ Not checkin online. Airlines folks, this means: ✈️ you’re training your passengers to NOT do what you want them to. ✈️ you’re losing out on ancillary revenue opportunities. ✈️ you’ve created a horrible experience from the get-go. The money spent on those brand-building ads: useless. All those glitzy videos about your food and crew: completely disconnected from this reality. _____________ I could go on (clearly). It’s not difficult to sort these things out. Your customers will love you for it. #customerexperience #airlines #travel #flyvrai

Did you know 💡? Dynamic pricing is becoming widespread in the airline industry, especially within loyalty programs! American Airlines now adjusts miles based on demand, while Virgin Atlantic allows "Flying Club" members to purchase seats with points, with prices fluctuating according to demand 🛫. AI is increasingly being used to determine prices in real-time, providing unprecedented flexibility for both airlines and customers 🔀. 👉 Price data analysis also helps improve profitability and make informed decisions about market trends.

At Price Observatory, we apply the same real-time adjustment principles to help you track competitors and optimize your pricing strategies ✔️. With our advanced price monitoring algorithms, you are always up to date on market fluctuations, enabling you to adjust your strategies and maximize your margins 🎯.