Tavus’ Post

Want to build an AI powered video conversation with a digital twin in 5 minutes? Read our tutorial👇

I am very excited to announce early access to my book Effective Conversational AI (https://mng.bz/avoB) through Manning Publications Co. I've been working on this for over a year with my incredible co-authors Andrew Freed and Eniko Rozsa. We wrote this book to share our combined ~30 years of experience building and maintaining chatbots and virtual agents. In this book, we present approaches and patterns for solving real-world challenges in the conversational AI (CAI) space. This book is for anyone interested in starting to build chatbots as well as people who currently support CAI solutions. It covers building and improving traditional AI and discusses effective and creative ways to incorporate generative AI patterns into your solution. Use code MLFREED2 to get 50% off Effective Conversational AI (https://mng.bz/avoB) in all formats.

In the past few months I've seen so many opinions on how to design for AI - some of them good, some of them quasi-useful, most of them: pure marketing speak. We just released a conversational AI guide with the main insights (and rationale) we've been using in our work in the past few months. Inside you can find: 📈 Gains AI can deliver on cost reduction and user satisfaction 🚀 Cases on how companies use conversational AI 🖌 Design principles which can serve as the main blocks for building meaningful dialogues. ❓ Things to consider when building your solution (e.g., dev options and strategic questions). The main take-away: AI is ushering us into a paradigm shift where the focus will be on designing meaningful dialogues instead of static user journeys. You want to download the guide here: https://lnkd.in/dHaYirau #conversationalAI #designAI #ai #futureofdesign

Implementing Conversational AI can transform customer experiences, but let’s be honest—it’s not without its challenges. From integrating with legacy systems to maintaining accuracy in complex conversations, there are hurdles to overcome. At Mosaicx, we’re passionate about helping businesses navigate these obstacles and unlock the full potential of AI-powered solutions. Our latest blog dives into the top challenges of Conversational AI and provides actionable insights on how to tackle them effectively. If you’re considering upgrading your customer interactions but wondering how to handle the complexities, this guide is for you. 💡 Ready to turn challenges into opportunities? #ConversationalAI #CustomerExperience #AIInnovation #Mosaicx #BusinessGrowth https://lnkd.in/gPFd3G9z

Artificial intelligence is no longer just a buzzword; it's an integral part of modern business and society. From automating routine tasks to crafting personalized customer experiences, AI is shaping our world at a breakneck pace. But there isn’t just one AI; there are many different models, all with their strengths and weaknesses. This is where we enter the idea of hybrid AI, which is about synergy. Or the art of blending various AI techniques and models to achieve outcomes that surpass what any single AI approach could accomplish alone. https://lnkd.in/djK6pZ6R

🚀 Part 2: Master the Art of Conversational AI 🤖✨ In this second part of our series, we're diving deeper into advanced strategies to make your AI voice bot sound even more human. 💬 Discover how to add fillers, handle interruptions, and match Voice bots personalities with the brand's personality. These tips will help you take your bot’s communication to the next level and create even more engaging user experiences. Swipe through to start your journey toward mastering Conversational AI! 🚀✨ 👉 Missed Part 1? Check it out here https://lnkd.in/dTeA4TdT #AI #VoiceBot #CustomerExperience #ArtificialIntelligence #BusinessAutomation #TechTips

Conversational AI is hard to test, but not impossible. A technique I've been using in my Waves to get around this is a simple test - train your system against five known utterances/intents, and then try to confuse it with five new, adjacent, and poorly phrased asks. Examples, details on how to phrase these new asks, and details on what to watch for are provided in the blog below:

What if you could revolutionize customer service and employee productivity with cutting-edge AI technology? In this episode of Customerland, I sit down with Gopi Polavarapu, the Chief Solutions Officer at Kore.ai, to unravel the transformative journey of a company that’s literally at the forefront of conversational AI. Want to know where AI is headed and how your organization can deploy it? Give a listen. https://lnkd.in/eU2qqHpt

The 5 Use Cases for Adding Generative AI to Your CX Strategy - The Financial Brand - https://lnkd.in/ddCB-Yqd

🚀 Dive into the world of AI agent development! 🤖 Discover the secrets to building powerful digital assistants that can transform businesses. From choosing the right framework to implementing cutting-edge strategies, this comprehensive guide has it all. Ready to shape the future of AI? Click to read the full article and start your journey towards AI excellence! https://lnkd.in/g7_Tmtyz #AIRevolution #TechInnovation 💡