As I am getting into the swing of things here on campus, It is the perfect time to reflect on my summer. This past month, I wrapped up an eventful summer as an Area Manager Intern at LGB5, an Amazon Sort Center in San Bernadino, CA. I got the chance to spend just over 2 months at LGB5, diving deep and immersing myself by learning about Amazon's culture, standards, values, and leadership principals. I also was able to experience and navigate the intense demands of Prime Week, one of the highest volume weeks of the year. Since day one, I have been challenged continuously throughout the internship, pushing me to grow in ways I could not have imagined previously.
Amazon's internship scope differs from many other companies. All Area Manager interns are expected to spend their time learning the equivalency of their full time role, and work on a continuous improvement project. My project focused on improving a key metric that represented waste in many different ways for how full outbound trucks are. I was able to identify key ways to reduce this KPI's trend and save the site significant money. I spent many hours deep diving the problem on the floor with all stakeholders, wiki pages, videos, working with the middle mile network's ACES team and process specialists, and other managers and interns at other sort centers across the US. I ended up launching an Excel/VBA tool at the site that will give granular visibility to a process feeding the metric that was not easily accessible previously. After presenting my findings and suggestions, it was clear that I had not only deeply understood the warehouse operations but was also recognized by leadership as the go-to Subject Matter Expert (SME) on several key processes and metrics regarding outbound shipping waste that my project encapsulated.
This experience was very rewarding. I was the sole Area Manager intern at my site, being without the usual peer support network, I learned to navigate the complexities of a warehouse environment independently while mastering new skills and demonstrating care, problem solving, and passion at every turn. A huge thank you to my manager, Han Byeol Chang and site lead Ken Zhang, and everyone at LGB5 for welcoming me and making this experience immeasurable. I'm proud to have contributed to a successful intern project that brought new ideas to the site. I have just received my return offer for a full time position! With the skills and experiences I've gained here at Amazon, I can't wait for what comes next!
#Amazon #AmazonIntern #Supplychain #operations
Mathematical Modeling| PINNs Enthusiast| Optimal Control & Numerical Analysis of PDEs| Optimization|Topology and Geometry. Master's student at UM6P.
5moOffcourse. The ideal is to never give up. Like Thomas Edison, every failure we will met is an opportunity to do better than we did.