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Stanford Online instructor Aditya Challapally shares his findings on customer sentiment around chatbots. Spoiler: Users hate chatbots. Don’t let myths mislead your #AI strategy—find the real opportunities. Learn how in Aditya's online course: https://lnkd.in/gGMwZy2w

Teny Shapiro

Value, Insights, and Product @ MSFT Viva Engage

2mo

Yessss! This is a great call out. “Don’t ask me if I have a question, tell me what I should know.”

Pratik Sawant

Strategic Head of Product | Shaping SaaS and E-commerce Solutions with Applied Generative AI & CGI

2mo

That's a good point. Adding higher-value features should take priority over just adding Gen AI as a chatbot.

Prashant Subedi

Full-Stack Developer [LAMP] | cutting edge technology enthusiast

2mo

He's a great instructor, rational thinker and always to the point I was fully attentive to his hours-long webinar : "Identifying Al Opportunities: Strategies for Market Success" Thanks to standford online for giving access to information 😄

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