PlanetScale’s Post

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2mo

The team from Dub has been building with PlanetScale since day 1. We sat down for an interview with founder Steven Tey to talk about how PlanetScale's database infrastructure helps power their organization. Read more about Dub's experience with PlanetScale in our most recent case study: https://dub.sh/planetscale

Transcript

Hi everyone, my name is Steven, I'm the founder of DUB. DUB is basically the open source link management platform for you to be able to create marketing links, link sharing features and referral links. Want to ask you about, I know you've been a long time user of Planet Scale, so I wanted to just know a little bit of the background about what's kind of the story of how you became a Planet Scale customer. Sure. So we've been using Planet Scale since day one. I believe it's one of the, if not the most reliable part of our infrastructure given the pretty much 99, I think like 100% uptime as well as the incredible developer experience. For us to be able to push schema changes without having to worry about breaking our database. I heard about Planet Scale during my time at Versaille and planet skills offering was very promising for our use case. OK, so you've been using Planet Scale for a while and we have. Our stack is that we're built on top of my SQL, which is open source, the test on top of that which is open source, and then all of our features built on top of those two things. So one of these features, have you leveraged a lot at DUB? And have found most useful for your day-to-day development. Yeah, great question. I think for us, the most utilized feature is definitely deploy requests because that basically allows us to iterate really quickly without having to worry about breaking production. The fact that you can create a new branch when you're adding a new database column or removing the database table, previewing those changes, seeing the warning signs that come up with, you're potentially losing data and eventually you can merge it when everything is. Ready and if anything happens to go wrong you can quickly roll back to the previous version without having to worry about losing any data and backups has actually been a lifesaver for us one or two times because there was ones I remember we had a customer accidentally deleted thousands of links from their workspace and we didn't really. We currently don't really have any like soft deletes feature built in and being able to go back into planet skills backup and restore their lanes. Since we use Planet scale as a source of truth has basically saved our lives and allow us to provide a great, you know, customer support. Obviously in the future we're going to iterate and add soft deletes and allow people to restore themselves. But in the meantime, backups has been amazing and then also helps us stay compliant. We're currently working towards our SoC 2 certification and one of the requirements I believe is having daily backups or I forgot like every six hours and I think planet Scale basically helps us. Stay compliant with that. How has the performance and uptime been with Planet Scale over the course of your time being a customer with us? The performance and uptime for Planet Scale has honestly been sublime and we have never really had to worry about that even for a second up time wise. We have never really had to worry about downtimes or any like you know, discontinuation of of service from Planet Scale side. It's been incredibly reliable since since. They won and we cannot recommend it more. One of the things that we also take a lot of that we take a lot of care for is good customer support. So we want to make sure our customers feel like they can reach out with any problem they're having with their database. So I don't know how often you interact with customer support, but what has been your experience, whether through tickets or our Discord server or even on Twitter, What have you found? I remember back in the day I was trying to optimize for one of my older projects, the database query efficiency and support has been. Very helpful when it comes to giving advice and educating us on how to use inexus. Funnily enough I recently saw this post from recent they posted a handbook and within that handbook one part was about support and it's basically a try catch block between and within the try block there is documentation, guides, help centers and the product itself. And then the cache block is the support. So support should always come at the end. And I think this is something I've planet scale. Does really well because of the amazing documentation that you guys have, which contributes a lot to support because it basically helps users not have to create support tickets.

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