Momos’ Post

⁠In our latest episode of #GROWTHMaestros we chatted with Vuk Vuckovic⁠, Co-Founder at ⁠GrowthOps⁠ and Ex-Retention Head at ⁠Delivery Hero⁠. Vuk outlines three actionable strategies brands can implement, along with the role of modern CEPs in driving customer engagement and re-engagement post-Ramadan. Listen on: https://bit.ly/3HPdaLN

Here's how OptCulture can assist you in recognizing dissatisfied/unhappy customers before they become lost for good: Monitoring Customer Engagement: OptCulture helps track customer interactions to identify declining engagement, enabling proactive re-engagement. When Offers and Discounts stop working: When traditional offers and discounts no longer influence customer behavior, OptCulture provides insights into whether customers respond positively to promotions, empowering you to tailor offers more effectively. NPS Monitoring: An NPS below 6 indicates loyalty at risk, prompting swift action to enhance the customer experience and prevent attrition. #customersatisfaction #bookademo #optculture

🚀 Elevate Customer Engagement with Waitwize's Next-Level Features! 📊🎨 Discover the power of real-time statistics and custom branding that revolutionize queue management, taking customer interactions to new heights. 📲💬 Enhance operational efficiency and create a personalized experience with Waitwize. Explore how innovative features drive engagement: https://lnkd.in/deXyQQnC #CustomerEngagement #QueueManagement #WaitwizeInnovation

The key to engaging customers is always the same: it’s about shaping their experience and including them with a sense of connection and value. We all remember great restaurants, easy-to-use software products, and amazing places we travel to because of how our experience reinforces our world. Brands that get this carefully map out customer engagement first. What do you think?

Over the next few weeks, we're running our Quick Win⚡& Moonsh🌝ts campaign. Each week we will select a brand and give some unsolicited advice to add to their experiment bank. First up, we're looking at McDonald's in the UK and have suggested two ideas to improve their customer onboarding. We're run Customer Engagement Audits for our customers to help unlock customer value. #customerengagement #customervalue #quickwins #moonshots

Customer obsession requires companies like Equinox to place users' needs at the center of their decisions— from marketing to product design and sales. Check out how Equinox uses personalization and customer data to boost customer engagement and retention in TechTarget

ATTN Retailers: Intelligent customer engagement is the key to better retail customer experiences. Check out this podcast with @Verint‘s @jpalocsik and @mikegiam to learn how to optimize your strategy and enhance #CX during the holidays. via @thecustomr

Customer obsession involves a commitment to profoundly understanding and inspiring your customers--the essence of which lies in personalized, 1:1 engagement. Becoming a trusted partner in every customer journey enables you to elevate transactions into transformative experiences, create moments that matter, strengthen relationships that withstand market shifts, and ensure your brand becomes synonymous with exceptional customer care by creating customer advocates who champion your brand organically. This is customer obsession at its very best. #CustomerObsession #CustomerExperience #BrandAdvocacy #CustomerCentric #BusinessStrategy

Decoding XM #TermOfTheWeek is Festive Customer Engagement! Festive Customer Engagement is a specialized strategy where businesses create immersive and joyous experiences to connect with customers during festive seasons. It involves tailoring marketing efforts, promotions, and customer interactions to evoke the spirit of celebration. In industries where holidays play a significant role, Festive Customer Engagement becomes a key element in fostering customer loyalty and creating memorable brand experiences. Ready to infuse festive cheer into your customer interactions and enhance brand loyalty during special seasons? Let's explore the art of Festive Customer Engagement and create joyful connections with your customers. #NMDecodingXM #FestiveEngagement #CustomerExperience #HolidayMarketing

🌟 Harnessing the Power of #Consumer #Reviews! 🌟 Did you know that 93% of consumers say that online reviews influence their purchasing decisions? 💡 That's why we're diving deep into the #world of consumer feedback! Join us at Heystack- as we explore how genuine reviews can shape brand perception, drive sales, and build trust with your #audience. 🚀 From leveraging positive feedback to addressing concerns head-on, let's unlock the secrets of customer satisfaction together! #consumereviews #brandtrust #customerfeedback