Mariner Finance’s Post

My corporate clients are paying renewed attention to receivables. Thanks Antoine Marcos for inviting me to share my perspectives with your global team of 160 finance professionals Have a read of Let the Cash Flow, give me a call!

Why are more accountants switching to integrated payments? Because it's the key to unlocking efficiency and client satisfaction! With integrated payments, you can seamlessly manage invoices, track transactions, and reconcile accounts—all in one place. Read more! ☑️ https://hubs.ly/Q02GYr1h0 #Accountant #IntegratedPayment

🔔 As a #CFO...your job is .... How to improve AR Collection to improve Cash for your operating activities and reduce risk at your firm: 👉Large customers are likely to require high-touch communication. 👉Process reminders based on client balances. 👉Automate the first late payment reminder. 👉Deliver Quality Customer Experience 👉Offer Discounts and Payment Installment #entrepreneur #smallbusinessfinance #realestateinvesting #saassales

Important things your invoice needs to have on it from a ‘customer’ perspective… When do I need to pay by? How do I pay? Who am I paying? These simple things that make your customer journey easier are very often missed!! #Accountant #FinancialSystems #CashFlow

Have you ever faced client non-payment, even when you did everything right? I have, and I'm sharing my experience to uncover the REAL reasons behind this common challenge: 🤝Proper Client Onboarding: Ensure clarity from the start 🤝 Delivering Quality Work: Keeping promises builds trust 🤝 Managing Client Expectations: Communication is key 🤝 Client Relationships: This is the big one! Good relationships can prevent issues before they even start Even in our fast-paced, AI-driven world, the human touch still makes a difference. Let's discuss and learn from each other, so we can turn those frustrating non-payment scenarios into opportunities for growth and connection. 🤝 #ClientRelations #BusinessInsights #PaymentSolutions

Checking the claims in retailers' audits is a complex issue - data has limited accessibility, retailers' reporting windows won't always line up with yours as a supplier, and the time and effort required to stay on top of all this takes you away from focusing on your current and future issues. For most finance teams, making sure you've not lost profit to historical claims isn't realistic. Dealing with these issues is literally a full time job for me and my team. It's important that we're in a position to audit every day (staying in this position is multiple peoples' full time jobs thanks to the complexity of the data at hand). It's important that we constantly innovate to be more efficient and eliver higher quality work (this is multiple people's full time jobs given the constant flux and complexity of FMCG deals). How much profit are people letting slip?

As a Customer Service and Invoicing Clerk, I have learnt that every interaction is an opportunity to make a difference. 🤝 My commitment to exceptional customer service goes beyond processing invoices. It's about creating positive experiences, resolving issues with a smile, on time and ensuring every client feels valued & heard. In a world driven by numbers: accuracy, efficiency and attention to detail are essential when it comes to invoicing because I know that behind each transaction, there's a story. I pride in delivering outstanding customer service while keeping the numbers in check. #CustomerService #Invoicing

🌟 Exceeding Expectations in Customer Care: Introducing ASAP Finance 🌟 At ASAP Finance, our commitment to exceptional customer care is at the heart of everything we do. We believe that every interaction with our clients is an opportunity to create meaningful connections and provide unparalleled support. From the moment you engage with ASAP Finance, you'll experience a level of service that sets us apart. Our dedicated team of customer care specialists is here to listen, understand, and address your unique needs with empathy and professionalism. Whether you have a question about your account, need assistance with a transaction, or simply want to share feedback, our doors are always open. We pride ourselves on being responsive, reliable, and proactive in finding solutions that exceed your expectations. But our commitment to customer care doesn't stop there. We continuously strive to innovate and improve, leveraging technology and feedback to enhance your experience at every touchpoint. Your satisfaction is our top priority, and we're constantly evolving to better serve you. #ASAPFinance #CustomerCare #ExceptionalService #Finance #Empathy #Innovation