Congratulations to our May 2024 Employees of the Month! These exceptional individuals were recognized at our June Board Meeting for their outstanding contributions to our Operations, Maintenance, and Administrative divisions. Bus Operator Dennis Collins, 1st Shift Hostler & Lead Hostler Trainer, Tommie Kelly, and Multimedia Specialist Cory Gaynor represent our standard of excellence and demonstrate our commitment to customer satisfaction, safety, and leadership. They are the backbone of the JTA, and we truly value their efforts. Well done! #employeeappreciation #teamworks #movingforward
Jacksonville Transportation Authority’s Post
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We place a high priority on creating a #safe and #healthy work environment for every member of the Ferguson family, through our #FirstInSafety #culture. #Safety is among our #values and remains at the forefront of our decision-making processes; aligning at the hip with our #customers and #suppliers. #FergusonCares #TogetherWeBuildBetter
Did you know that we have programs in place to reward associates who prioritize safety and customer service? Our Safe Driver Program offers recognition, a quarterly bonus and up to 10 days pay annually for meeting or exceeding a stringent set of safe driving metrics. Join our driver talent community at http://spr.ly/6040kJLhr.
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Great article about NJWP in the Beacon on page 6!
The latest issue of The Beacon is OUT NOW!!! You can read it here: https://lnkd.in/e9-pv9iS We wanted to highlight another one of our amazing #UnsungHeroes from this issue – meet Diana Schiller Diana has been a part of the maritime industry since 1993 when she initially worked for PSA Penn Terminals LLC. She then spent 25 years operating a family-run cafeteria with her mother and sister. After the cafeteria sadly closed in 2020 because of the pandemic, Diana returned to PSA Penn Terminals where she was quickly promoted to her current position as Containers Customer Service Supervisor. “Diana is my go-to when I need to laugh, vent, or need help working through a challenge. She cares so much about her team and goes above and beyond to ensure that people feel appreciated. I’m not sure what I would do without her support,” said Kelly Burns MSW, M.Ed., PSA Penn Terminals head of Customer Service. Congratulations to Diana and all of our Heroes! The Beacon is out right now, where you can read the full articles about our Unsung Heroes as well as important news affecting the maritime industry. If you want to receive regular updates and publications like “The Beacon” directly to your email from the Maritime Exchange, nominate your own Unsung Heroes, and take advantage of the other services we offer, make sure to apply for an Exchange membership today at this link: https://lnkd.in/eu4zEU_Z #MaritimeDelRiv #maritime #industry
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Corporate culture matters. Not just to those inside the company, but also to those trusting their lives to the company's products and services. Unfortunately, whether you're talking about airplanes or #hospitals, the primary stakeholders (the public) seem to have less and less influence over corporate culture. We need new forms of corporate accountability. #ethicalhealthcare #hippocraticcapitalism #safetyculture
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Always promote from within first. "The people who really climb aboard the fast freight train are those who really want to move up in the company and who show by their performance on the job that they have the ability to do it." Pat Kelly, Faster Company The PSS Top Twenty was essential to each employee. At any time you could be asked to show your Top Twenty card. Beyond just words listed on a card, the values they represented truly defined the quality and character of our company. It is what made PSS different. Only 14 weeks to the Reunion!. Do you still have your Top Twenty card? Can you remember all 20? Take notes you never know what might be on a trivia question. #PSSReunion #toptwenty #PSSValues #GetYourTicketsNow
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Valuing each member of our work team is fundamental to our success, but it's also just our ethos. #everyonematters Lucie, our TLM Training and Support Manager, is a prime example of this. With six years at TLM, her role underscores the importance of good working relationships between teams to ensure that knowledge is shared and goals are aligned. Moreover, Lucie’s commitment to developing strong customer relationships (internal and external) is one of the cornerstones of our service delivery. Client relationships help us truly understand our clients’ needs and enable us to provide our unique services. Her contributions exemplify how valuing every team member and fostering communication and customer relationships are key to delivering great services. #teamwork Aire Innovate #communication
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Have you thanked your PRT operator recently? If not, Transit Driver Appreciation Day is the perfect chance to show your appreciation! Our bus and light rail operators always go the extra mile. They’re up early and out late, maneuvering giant vehicles, often through challenging conditions. They help move countless people, yet welcome one at a time, for a safe, reliable ride. Monday, March 18th, we’re asking everyone to help our operators have a good day, from start to finish: ■ Shine a light! If your operator is coming to your stop early in the morning or at night when it’s dark, use your cell phone as a light to help them see you! Take care not to flash bright lights directly at the operator. ■ Say hello! Consider sharing a kind word when you step on the bus to let the operator know you appreciate their work. ■ Help make their day! Show common courtesy for our operators and others by helping to create a pleasant atmosphere for everyone on board. ■ Say “thanks” in your own way – with a wave, a smile, or a nice note. We hope you join us in saying "good job" to PRT's operators this upcoming Monday for Transit Driver Appreciation Day! #appreciation #TDAD #prt #publictransit #TransitDriverAppreciationDay #publictransportation #gratitude
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Ensuring safety both on and off the job is crucial. Senior Manager Global Quality & Environment, Mark Crelia, emphasizes the importance of driving safely all year, not just during Drive Safe Month. 🔑🔑🔑𝗖𝘂𝗿𝗶𝗼𝘂𝘀 𝗮𝗯𝗼𝘂𝘁 𝗼𝘂𝗿 𝘁𝗵𝗿𝗲𝗲 𝗸𝗲𝘆𝘀 𝘁𝗼 𝘀𝗮𝗳𝗲 𝗱𝗿𝗶𝘃𝗶𝗻𝗴? Learn more here: https://ow.ly/ljxh50Rhgox
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Queue time is 13 minutes! Enough time for me to observe the whole operation and found out that people (not trying to blame here) weren't looking properly at the camera while not standing on the floor marks. That caused the critical path. Training is essential; and here passengers should be aware in a way or another (by the management) on how to behave prior to arriving at the desk. The team leader should be there, on the shop floor, "trystorming" to reduce that queue time. #kaizen #sqmi #TPS
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Airxcel #CustomerFirst Spotlight - Meet Yvette Razo! Introducing Yvette Razo, Associate Customer Service Representative at Aqua-Hot, proudly serving our team for nearly a year and a half. Yvette's commitment to excellence shines through her daily interactions, enhancing our #AirxcelFamilyofBrands with her dedication and customer-first attitude. 🌟👨👩👧👦 Outside of work, Yvette thrives on spending quality time with her children and grandchildren, weaving the bonds of family into her life’s fabric. Her professional demeanor, aligned with her deep-rooted family values, makes her a distinguished member of our team. Spotlight Question: If you had an RV for a week, where would you go? Yvette’s Answer: To see the giant redwood forests of California! #customerservice #RVexperts #AquaHotHeating #CaliforniaHo
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