At Etsy, we’re all about Keeping Commerce Human. So how can we use AI to make shopping on our site more human, not less? Etsy Chief Technology Officer Rachana Kumar, our head of Search, Mahir Yavuz, and a few of our engineers recently had the opportunity to attend Microsoft Build – one of the tech industry’s biggest developer events – to discuss just that. At the conference, Rachana, Mahir and Microsoft’s Jennifer Marsman shared how we’ve leveraged Microsoft’s GPT models to transform the shopping experience on Etsy through groundbreaking product experiences, like our recently-launched Etsy Gift Mode™. Rachana also joined a panel to share our history of leveraging machine learning and discuss the future of Gen AI at Etsy. Thanks to the #MSbuild team and shoutout to Rachana and Mahir for spreading the word about Etsy’s work to unlock opportunities to leverage cutting edge technology to further our mission to connect buyers and sellers around the world, and Keep Commerce Human. Check out Gift Mode here: www.etsy.com/gift-mode
No support for sellers , once someone wrongfully reports a listing there is nothing for sellers to seek help instead all they get is responses from their AI , which is unacceptable
Why would you have to hold funds of a suspended shop for more than 6 months while all the products are already delivered to their customers.. why ?
And if you’re not letting people to regain suspended shops then why would you let people Appeal over and over again … Etsy is stealing peoples money and run by AI totally.. we all sellers should stand together and move to another platform… etsy has literally zero support for seller ZERO!!!!!
We should all get united and Sue Etsy , i have lots of things that can prove that Etsy is wrong
Their commitment is inspiring and vital for Etsy's continued success.
Great opportunity!
very cool!
Great opportunity!
Such an inspirational chat! Thank you for stopping by!