dLocal’s Post

A great piece of analysis on cobrand cards from Jay Sorensen. A startling statistic for me is that American Express pays $6.8B, an estimated 4% of its $168B revenues from the cobrand card to Delta Air Lines. And no great surprise but Qantas continues to excel commercially achieving $96 in revenue per member. No wonder Qantas is trying to recapture hearts and minds from its flagging members by releasing new reward seats to continue to feed the QFF cash machine. And all this against the backdrop of 20 years of interchange fee regulation in Australia which appears to have done little to benefit the consumer, with reduced rewards and increased bank fees, whilst merchants have pocketed the benefits. Globally, cobrand cards represent a great opportunity for operators of large scale loyalty programs, especially airlines, but all too often money is left on the table, relationships sour or the value proposition is negotiated away from members and the brands in favour of the banks. Urban Leopard Ventures has seen the pitfalls and pleasure of cobrand cards firsthand from the different perspectives in multiple markets, and helped our clients benefit from successful delivery of this powerful piece of loyalty program strategy. For expert advice on cobrand cards and all things loyalty please follow and contact us. #nextgenloyalty #urbanleopardventures #ffp #loyaltyprograms #cobrandcards #creditcards

Brazilian low-cost carrier GOL could be considering filing for Chapter 11 bankruptcy protection in the United States as early as February 2024, according to Brazilian newspaper, Folha de Sao Paulo.  The news triggered a stock market sell off, with shares in the airline down by as much as 13% at times during trading hours on January 15, 2024. Although its operational result is positive, with the carrier reporting a 17.7% operational margin in Q3 2023, its last reported financial period, GOL is reportedly struggling with debt and lease payments. The airline has built up 20 billion reais (around US$4.1 billion) in debt, of which 3 billion reais (US$600 million approximately) is due within 12 months. Read more at: https://lnkd.in/dVgmpyYi #AviationTalk #aviationnews #avgeek #aviation

𝗔𝗶𝗿𝗹𝗶𝗻𝗲 𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝗕𝗲𝗰𝗼𝗺𝗲𝘀 𝗮 𝗕𝗶𝗹𝗹𝗶𝗼𝗻 𝗗𝗼𝗹𝗹𝗮𝗿 𝗖𝗹𝘂𝗯 was issued today as a 16-page report. It describes how airline FFPs generate revenue in the billions and provides abundant analysis and research on the business of co-branded credit cards: • Delta Air Lines, with 7.5 million SkyMiles credit cards, saw payments from American Express jump by 24% to $6.8 billion for 2023. • IAG (British Airways and Iberia), navigated Europe’s prevalent merchant fee restrictions and achieved outstanding Avios partner revenue of £1 billion. • Southwest generated more than 22% of its 2023 total revenue from its Rapid Rewards program and Chase-issued credit card. • Qantas achieved a revenue result of $96 per Frequent Flyer Program member with help from nearly 40 credit card options available to consumers in Australia. The CarTrawler sponsored report is available for instant download: https://lnkd.in/eY6BqxC #FrequentFlyer #CobrandedCards #Airlines

Many people in the airline industry laud the move to e-ticket as a game changer in terms of productivity, simplicity, and customer experience. It was not easy, it took longer than anyone wanted, impacted many players in the eco-system. Though in the end, was a great success. At Amadeus we are committed to the next big "upgrade" to our industry and that is One Order. It is not a question of if, it is a question of when.... are you ready? We are. #ModernRetailing #OneOrder #NDC #AmadeusNevio

🛫 PAY FOR FLIGHTS USING ALIPAY 💹 On January 25, 2024, Vietjet Air and Galaxy Pay (GP) successfully integrated Alipay on website. With Alipay, Chinese customers will have an enhanced payment experience when flying with Vietjet, including: 🛫 A payment method that is suitable for local payment habits 🛫 Flexibility in using funds from Alipay 🛫 Do not waste time converting payment methods 📌 To make a payment with Alipay, customers select to pay in Chinese Yuan (CNY) when booking Vietjet tickets. 📌 Intending to provide the best payment experience for customers, Galaxy Pay, the payment platform provider for Vietjet, has continuously made efforts to expand domestic payment methods in Vietjet's flight markets, including local bank accounts, cards, and e-wallets in Thailand, South Korea, and Australia. 💜Enjoy the new benefits at vietjetair.com #Galaxypay #Vietjet #Alipay #beyondborder #payglobal

*BOTT: Fly Global* *Turkish Airlines launches its digital product “TK Wallet”* Turkish Airlines has added a new service to its digital offerings for passengers by launching the TK Wallet application. TK Money earned through refund transactions via TK Wallet, which is offered in four different currencies (Turkish Lira, Euro, US dollar and British pound) through Turkish Airlines' online channels, can be used quickly and securely. https://lnkd.in/e2PXtyHy #TurkishAirlines #TurkishAir #AirLinesNews #AirlineNewsUpdates Ahmet Olmustur

At Amadeus we have always had it very clear that #NDC is not the end-game, but rather part of a broader vision, including One Order, which has enhanced retailing as its ultimate goal. One Order, as described by IATA, is “an industry-led initiative aiming to simplify the airline reservation, delivery, and accounting systems”, and is therefore an important element in the framework of the overall NDC adoption programs. IATA has officially certified Amadeus’ new Nevio Order Management System as “One Order Capable”; this certification reinforces our commitment to our industry’s retail transformation! #enhancedretailing #airdistribution #NDCjourney #OneOrder

An interesting move from Turkish Airlines to add a $24 fee for bookings that do not come though its new NDC distribution system. This is obviously to encourage people to book direct and not through GDS systems & is a 'stick' approach as opposed to the 'carrot.' They do not seem to have gone as far as American Airlines who have recently changed course to distribution through agents after a disastrous launch of their NDC system which they believe has cost them a reduction in revenue of $1.5bn. Perhaps Turkish Airlines, slower approach will prove to be successful but it does show the challenges airlines have in trying to pivot from the old GDS systems to new direct distribution channels.

🛩 Airlines are upping their loyalty game! British Airways just made a big change to their Avios program (their points system) that lets members use points for almost any flight, even paying just $1.25 per flight + Avios points! The breakdown: 👉 Travelers can now use Avios points to significantly reduce the cash price of almost any British Airways flight, from economy to first class. 👉 This gives travelers more choice and flexibility in how they use their points. 👉 For airlines like British Airways, loyalty programs are a huge deal. They help attract and retain high-spending customers. Strong loyalty programs can even be worth billions of dollars! This is a great example of how loyalty programs are getting more flexible and attractive for both businesses and travelers. So, booking your BA flight soon, we suppose? 🎈 #LoyaltyNews #BritishAirways #CustomerLoyalty #Avios

Continue to give your customers the best offers without disrupting your workflows. With AirGateway and Agentivity you get one view on all your bookings, GDS + direct NDC. We can even track NDC ticket coupons via Airgateway and merge that with your GDS issued tickets into a single view. Why struggle? Book a quick discovery here and let us show you how we can make your life as a TMC a lot easier. #ndc #travelmanagement #partnerships https://lnkd.in/dGESC6iE