David Berlin’s Post

So being a marketer most of my career I have to share my thoughts on the Bud Light controversy. I have not looked at this as a political issue as many people have…..I am boycotting Bud Light, not for it’s support of any particular customer community, but because it was dealt with in such a poor, bonehead way from a marketer’s perspective. Those of us who have been marketers know that our core audience is the crown jewel. As we try to reach extended audiences, it is never at the expense of who pays the bills. In my opinion Bud light marketing leadership forgot this marketing 101 priciple. And once the backfire started, I believe the pushback could have been minimized by not choosing to double down on the catalyst of the controversy, but rather focus on Bud Light’s inclusiveness of all potential customers but in no way ostracizing their core consumers. Instead, the first thing we heard from Bud Light’s top marketer was that they were turning away from the wrongly poritioned sport and fraternity communication strategy and embracing a new socially inclusive position. These position can exist in harmony communicated the right way. Again….I am all for inclusion and all communities of society drink beer….It just should have been done in a way more respectful to the core customers. As I read earlier this week…..This will be a case study for the next 30-40 years in college marketing courses across the country…..Always good to think through and discuss difficult marketing issues.

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