Public companies have to think about profits. But they can't stop there. Because long-term success hinges on satisfied customers. In this episode of a16z Fintech’s “In the Vault” featuring Capital Group’s Mark Casey and a16z GP David George, we explore why public companies should have a customer-focused North Star, balancing investor pressure and long-term success with honest financial metrics. Link in comments 👇
Watch or listen here: https://youtu.be/wvbWooVlMIw
It’s all about making happy customers AND keeping them happy! 📈🚀
Fire
Speechwriter | Speaker Coach | Communications Strategist
1moFrom your homepage: "We find there are three kinds of politicians: Those who support Little Tech. We support them. Those who oppose Little Tech. We oppose them.... We support or oppose politicians regardless of party and regardless of their positions on other issues." That's the shoddy rationale used by a16z to support a presidential candidate who is a convicted felon, refuses to accept election results, advocates political violence, and threatens the rights of women and others. But sure, they're good for Little Tech, so you're okay ignoring all these things. And by your own statement, you'd also be fine if the candidate supported the return of slavery and the murder of political opponents. Because, by your own words, support for Little Tech is all that matters. Disgusting.