We're thrilled to celebrate Katy Taft's one-year anniversary with us at Direct Federal! 👏 She has been an incredible asset to our Member Services team. Here's what Katy had to say as she looked back on her year with us:
What made you apply for your job at Direct Federal?
“I was looking to start my career in the financial industry, I felt my qualities could help me succeed in this position. I also enjoyed the idea of working for a Credit Union/Bank due to its job security, career growth opportunities, diverse job roles, exposure to the latest technologies, and opportunities for professional development. What really spoke to me was your (our) values—Drive, Integrity, Resilience, Engagement, Competence, and Teamwork. Over this past year, I really do love how this statement stands to be true. We really do try our hardest to work together and get things done for our members/community. It’s very admirable.”
What was your first day like at Direct Federal?
“Snowy. Of course, my first day had to be during a snowstorm, but it was nice. I love Erin; Erin really does a great job with the onboarding process and is a great people person for the job. Made me feel very welcomed.”
What is your favorite part of your job?
“MY MEMBERS. I love my members. I have a few who will come in just to see me. I think it helps that I remember most, if not all, their names. I have a knack for remembering faces and names and their usual business. Really, the look of shock when I address them by their first names, it’s fun.”
What has been your most significant achievement?
“THIS JOB. Making it a whole year without having any knowledge about banking and learning as much as I possibly can.”
If you could go back a year ago, when you started your role at Direct Federal, and give yourself advice, what would it be?
“Breathe. It’s only going to be stressful if you allow it to be.”
Organizational Development Director at 1st Franklin Financial
2moCongratulations!