Vice President of Property Management

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As a Vice President – Property Management (Commercial) with Hines, you will manage client relationships, owner, and tenant, acting as a trusted advisor and strategic thought leader to grow business relationships and portfolio revenues. The VPPM will ensure alignment between the organizations service offerings to maximize customer satisfaction and value creation and ensure excellence in operational delivery by providing direction and oversight to management services teams to positively contribute and comprehensively manage the fulfillment of our commitment to their respective clients. Responsibilities include but are not limited to:

• Ensure that all properties are properly managed and efficiently staffed.
• Supervise the training and development program for operational personnel.
• Maintain responsibility for the oversight of the development and execution of an Annual Business Plan and Operating Budget for each asset, to include asset profitability and fee revenue growth for the portfolio.
• Develop and foster senior level client relations as part of developing strategic plans that ultimately improve each asset, utilizing the full breadth of services and the broader capabilities of Hines for the benefit of every client.
• Maintains effective communication on significant matters with and between all functional areas of the team and local and regional leadership, as well as within Hines executive leadership.
• Promote, support, and execute new business growth for development projects, acquisitions, and third-party management opportunities.
• Responsible for staffing and personnel assignments of all management services positions in conjunction with the Vice President – Engineering.
• Facilitates communication between Property Management, Asset Management, Accounting, and local and regional leadership to achieve an effective and efficient program.
• Understands, communicates, and ensures compliance with company standards, policies, and procedures by which Hines properties operate, and ensures that all aspects of property operations are being performed consistent with Hines operational standards to yield the highest level of service at costs competitive with the market.
• Represent the firm in selecting community business organizations and industry groups.

Qualifications

Minimum Requirements include:

• Bachelor’s degree from an accredited institution preferred or equivalent years of direct experience required.
• Master’s degree preferred.
• Ten years management experience with profit and loss responsibility.
• Possess a District of Columbia Real Estate Commission Property Manager’s License.
• Ability to work effectively in an environment of ambiguity and take ownership for the process and result.
• Manages in a diverse and dynamic environment with cross/multi regional responsibilities.
• Demonstrated track record in the development & implementation of strategic plans.
• Empowers team members.
• Be decisive.
• Exceptional leadership traits with a focus on integrity and communication.
• Exceptional collaboration skills.
• Effectively listens.
• Prioritizes open communication and actively seeks feedback.
• Possesses strong communication skills.
• Consultative skills and ability to prioritize.
• Interprets and manages risk and delivers results.
• Maintains a high level of personal credibility and accountability, relationship management, networking, collaboration, and interpersonal skills.

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

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