Systems Engineer

The Systems Engineer is primarily responsible for the software server infrastructure needed to support customer projects and systems. The Systems Engineer is the lead technical resource for Swisslog Healthcare software implementations. This includes server deployment and configuration, and the installation and testing of all interfaces. Responsibilities include software integration with automation hardware and data integration with third-party systems using your expertise in HL7, SQL, and scripting languages. Project assignments may range from server migrations and interface modifications to integrating new automation systems.

The Systems Engineer works closely with the Project Management team, customers, and third-party software vendors. This individual also works collaboratively with the Site Installation Manager on the connectivity of automation hardware to the software infrastructure.

Systems Engineers are also responsible for aiding the Customer Care and Software Support organization as required.

The Systems Engineering team is an integral part of the Project Management organization, and reports to the Director of Systems Engineering & Implementation.

Your collaboration

• Function as a subject matter expert in software systems, integration, and IT for all project realization activities.
• Advise the customer’s teams on the required server software infrastructure needed for the successful implementation of Swisslog Healthcare Solutions.
• Responsible for the installation and integration tasks associated with projects, including internal systems integration and interfaces with customer’s third-party systems.
• Deploy software updates and upgrades to customer systems as required.
• Collaborate with Project Managers, Site Installation Managers, and the implementation team to complete the interface and connectivity between automation hardware and the server infrastructure.
• Lead the installation and development of label programming, following best practices.
• Assist the Director, Systems Engineering & Implementation with effort estimates and scope of work definitions necessary for special projects.
• Collaborate extensively with the technical product teams and Technology Centers to develop deployment and software best practices.
• Perform other duties, as assigned.
  
  
  

Your competence

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or five years of relevant experience in a healthcare software/application deployment or customer support role.
• Familiarity with healthcare interfaces or equivalent industry standard interfaces (HL7) and integration engines (ex. Mirth Connect, Rhapsody, etc.).
• Proactive problem-solving and troubleshooting skills along with the ability to quickly understand the integration and data flow between disparate systems.
• 3 or more years of experience with:
• Microsoft SQL query and data manipulation;
• Solutions development via scripting or a programming language (ex. JavaScript, Bash, Ruby, Python, etc.);
• Installing, configuring, supporting Windows Workstation, Windows Server, Microsoft SQL Server and Linux applications;
• Familiarity with common support tools (ex. SecureLink, Beyond Trust, GitHub, Slack, Microsoft Office Suite, etc.).
• Ability to travel within the US and Canada, as required for team collaboration and the support of customer projects (10-15%).
  
  

Salary range for this position is $84,000 - $105,000. Salary will be commensurate with experience and skillset. We offer a comprehensive benefits package including medical / dental / vision insurance, tuition reimbursement, disability, 401k matching (up to 8%).

Clarity on your path

At Swisslog Healthcare, we are constantly looking for people who shape and develop our company. We offer exciting opportunities to learn, develop and lead change. You benefit from clear communication and development plans that are aligned with your personal strengths and our common goals. Enjoy many other benefits that we are constantly reviewing and expanding.

Our commitment

We use automation to make a difference in hospitals and healthcare facilities. 1,200 dedicated employees in more than 3,500 facilities around the world are already relieving the burden on staff and giving them more time for patient care activities. With the latest technologies in the field of medication management, we are taking responsibility for shaping tomorrow's healthcare system to improve patient care and increase medication safety.

Equal Opportunity EmployerSwisslog Healthcare is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, status as a protected veteran, or any other applicable status protected by federal, state or local law.

Swisslog’s FMLA policy can be found at: http://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require reasonable accommodation to complete the application or to perform your job, please contact Human Resources at [email protected] .