United Airlines is growing rapidly, and we are looking for a Citrix engineer, who is a motivated, self-starter that can assist with our virtual desktop infrastructure.
The ideal candidate will be proficient in supporting both physical and virtual end-user desktop environments through innovative solutions.
Demonstrates a strong drive to take ownership of issues and see them through to resolution.
Possesses a keen awareness of emerging technologies that align within our organization.
Proactively identifies opportunities for streamlining processes, adding value, and elevating the overall end-user experience.
This position requires being present at our corporate downtown Chicago office three days per week.
Essential Job Functions
Responsible for the installation, maintenance, configuration, security and integrity of computer operating systems and supporting software
Will engage in interactive collaboration with personnel at all organizational levels
Engage with customers by collaborating through phone, email, messaging, and video conferencing for developing innovative ideas.
Communicate effectively with customers as committed, impressing customers with the ability to deliver resolution or status according to that commitment
Analyze the experiences of a user and implement solutions that consistently improve user experience
Write scripts using PowerShell to automate tasks and extract information from the infrastructure
Build VDI images for general use
Build VDI images for specific teams and use cases
Migrate users to new platforms
Create Documentation for delivery
Knowledge
Excellent written and verbal communication skills
Must be an adaptable self-starter and work with minimal supervision
Must be able to juggle multiple projects and organize time effectively
Excellent troubleshooting and problem-solving skills
Must keep up to date on current technology trends
Skills and Abilities
Required
Required:
Experience working with large-scale infrastructure environments
Basic understanding of scripting using PowerShell
Working knowledge of Windows 10 & 11
Basic understanding of Active Directory, Group Policy Objects, TCP/IP, DNS, Firewalls, etc.)
Proficient in Microsoft Excel, Word, and PowerPoint
Preferred:
Experience with Windows management tools such as SCCM and Workspace ONE
Experience with Service NOW incidents and requests
Working knowledge of certificate management process
Experience with tools such as Director, Citrix Studio, and Venafi
Familiarity with SysTrack or other monitoring tools
Experience
5+ years of Citrix Virtual Apps or Desktop experience
Previous experience in a leadership role is a plus
Seniority level
Entry level
Employment type
Contract
Job function
Engineering
Industries
Information Technology & Services
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