Trailer World-490 Baton Rouge LA - Prairieville, LA
Position Type
Full Time
Salary Range
$40,000.00 - $58,000.00
Job Shift
Day
Job Category
Management
Description
This is a job working for Big Tex Trailer World
Summary
Maintain all aspects of the store operation including safety, sales, service, parts, operations, inventory, rentals, employment issues and marketing.
Essential Duties And Responsibilities
Ensure that the store is opened and closed each business day to ensure proper security and customer service.
Coach and lead sales employees, including personal sales, to meet or exceed sales and margin goals.
Manage the parts and service department including the warranty process to ensure sales goals are met or exceeded, productivity is high and customers have a positive experience.
Ensure that all store standards are consistently met including, but not limited to: safety, cleanliness, security, customer service, cash handling, banking, regulatory compliance, etc.
Ensure that products are ordered in a timely and efficient manner. Ensure that products are properly received, stocked, and priced when they come in. Including assembly of trailers.
Assist customers in making the best trailer choice based on needs
Highly motivated leader capable of motivating others to achieve company goals
Use your management and leadership skills to develop staff and grow dealership revenue
Be a visible leader in the dealership and interface with customers and employees
Forecast, manage, and maintain existing inventory and incoming products
Coordinate display of all trailers and parts at dealership
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
Maintain overall continuity of Sales and Service Department
Oversee Office Administrator in all aspects of clerical duties
Adhere to all policies and procedures referring to cash handling and bank deposits.
Attend Trade Shows, Sale Barns, Co-ops, Veterinarians, Farm Expos, Tractor Pulls, etc. to help drive overall sales initiative of the Dealership
Work week to include Monday thru Saturday (excepting company holidays), recognizing that the store should be properly staffed at all times
Qualifications
QUALIFICATIONS
High school diploma or equivalent (GED)
Prior management and sales experience
Valid Driver’s License
Associate’s or Bachelor’s degree preferred
3-5 years management experience in a retail or sales environment preferred
3-5 years of sales experience preferred
Other Skills And Abilities
Drive Store Revenue: Lead and manage store team in meeting and exceeding personal and team revenue and margin goals including total revenue, trailer sales, service revenue, parts revenue & ancillary revenue.
Customer Service: Foster an environment of accountability for customer service. Actively lead the store team by personally demonstrating customer focus, owning problem resolution, and building customer brand loyalty through exemplary service with a smile.
Control Expenses: Follow company directives, policies and procedures for inventory control, supply purchasing, labor and other controllable expenses.
Human Resources: Ensure that the store is fully staffed with qualified employees. Drive timely completion of required training by all employees as well as their understanding and execution of content. Follow Human Resources policies & procedures providing a healthy work environment.
Safety & Security: Maintain a safe & secure store environment for all employees, customers, and visitors. Ensure that all safety equipment is properly maintained and used. Properly trains all employees on safety policies and practices and enforces compliance. Ensure that company security procedures are followed. Responsible for securing company assets.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Manufacturing
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