Architect scalable and maintainable solutions within the ServiceNow platform, ensuring adherence to best practices and coding standards.
Lead requirements gathering sessions with stakeholders to understand business needs and translate them into technical requirements.
Design, develop, and implement ServiceNow solutions, including custom applications, modules, workflows, and integrations, to meet business requirements.
Provide technical expertise and guidance to junior developers and support teams, fostering knowledge sharing and continuous improvement.
Troubleshoot and resolve issues related to ServiceNow configurations, workflows, integrations, and performance.
Skill
Required / Desired
Amount
of Experience
Proven work experience with ServiceNow development and/or administration
Required
6
Years
Experience with ServiceNow Flow Designer or ServiceNow Workflow Editor using functionality such as Scheduled Script Executions (Scheduled Jobs)
Required
5
Years
Experience with ServiceNow Flow Designer or ServiceNow Workflow Editor such as notifications and reporting
Required
5
Years
Experience with IT Service Management (ITSM) or Customer Service Management (CSM)
Required
5
Years
ServiceNow Certified System Administrator (CSA) and/or application developer (CAD)
Required
5
Years
Extensive knowledge of JavaScript and other web development tools and techniques like HTML, CSS, XML, SQL, and AJAX for building user interfaces.
Required
3
Years
Experience building and maintaining integrations between ServiceNow and other systems leveraging REST, SOAP, and other APIs
Required
3
Years
Ability to develop relationships/partnerships with customer by responding to needs and exhibiting a sense of urgency; independently identify options.
Required
5
Years
Ability to organize, prioritize, and follow complex and/or detailed technical procedures.
Required
5
Years
Familiarity with cloud computing concepts and best practices is beneficial
Highly desired
3
Years
Familiarity with ServiceNow's Glide scripts
Highly desired
3
Years
Experience designing and/or developing dashboards using Power BI
Highly desired
4
Years
Experience with Agile (Scrum, Kanban, or SAFe) development
Highly desired
3
Years
Knowledgeable in DevOps practices and Shift Left testing
Highly desired
2
Years
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
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