The Arc of Monroe

Residence Manager

The Arc of Monroe Rochester, NY

Job Description

  • Must complete application through arcmonroe.org/careers*

Provides oversight of a group home (s) with adults that have intellectual and developmental disabilities. Promotes a supportive and accepting environment within the home for the residents and their families and regularly monitors each resident in the home to assure residents' needs are met. Programs provided by the residence must meet licensing and accreditation standards and conform to the agency's values, performance standards, policies and procedures.

The Residence Manager supervises personnel as delineated by the organizational chart, and is responsible for providing a positive work atmosphere that reflects agency values.

  • Ensures staff and self understand the organization's vision, values, goals, and strategies, and their relationship to their daily work
  • Participates in the selection process and recommends candidates for hire.
  • Delegates authority and accountability to staff for appropriate responsibilities and decisions that are consistent with the scope of their capabilities, rules and regulations of regulatory authorities (where applicable) training, and policies of the organization.
  • Manages employee performance by clearly defining job responsibilities and standards of performance; tracking progress against goals; providing clear, thorough, timely feedback and addressing performance problems and issues promptly
  • Develops and oversees implementation of individuals' program plans, including but not limited to: habilitation plans, behavior support plans, individual plans of protection, and individual service plans focused on improving their quality of life in a way that has meaning for each of them.
  • Supervises and assists direct care residential staff with implementation of specific goals.
  • Communicates/collaborates critical individual-specific information with medical team, service coordinators, collateral programs, families administration and other stakeholders.
  • Monitors use of staff and staff scheduling to ensure appropriate levels of staffing and maintenance of full monthly billings
  • Ensures compliance with state certification regulations, funding requirements (including Medicaid where applicable).
  • Maintains accurate and complete documentation as required by Federal, State and DDSO standards.

Requirements

Minimum Education & Experience:

  • Bachelor's degree in a Human Service related field preferred.
  • 2 years' experience supervising a team and appraising performance of at least 4 full-time staff in a human services environment required
  • 2 years' experience in an OPWDD-regulated residential setting preferred.
  • Will consider an equivalent combination of education and experience if applicable.

Computer Skills:

  • Basic outlook
  • Intermediate Powerpoint, Microsoft Word, and Excel

Company Description

Offering various programs for adults with intellectual and developmental disabilities.

Offering various programs for adults with intellectual and developmental disabilities.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Education and Training
  • Industries

    Individual and Family Services

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