Receptionist

Department: Legal & Compliance

Employment Type: Permanent - Full Time

Location: Miami

Description

We govern the beautiful game and ensure it's run with transparency and integrity.

Join our team in Miami and support us on our mission.

THE POSITION

These Are Your Key Tasks

• Manages entrance intercom, receives guests and organizes catering for meetings
• Operates switchboard in English, Spanish and French and forwards call to specific agent
• Checks the quality of general cleaning and coordinates additional day cleaning activities
• Negotiates contracts for various demands such as caterings, office supplies, cleaning, plant service, coffee service etc. issues the contract and follows up on the delivery
• Works with a functional meeting room booking system and delivers the hospitality service levels
• Works closely with Safety and Security department on access regulations and processes
• Works closely with the building management to address and resolve any tenant issues in a timely manner
• Actively improves processes to become efficient and client oriented
• Supports in all Facility Management and Hospitality processes at Premise in Coral Gables for FIFA Corporate Office (Total of 1 floor with 100 work stations)
• Supports in any physical alterations of premise (Infrastructure, furniture, paint, carpet etc.)
• Supports the implementation of sustainable solutions in regards to cleaning, waste management and recycling and energy saving measures
  
  

YOUR PROFILE

We work hard at FIFA.

We are dedicated, ambitious and innovative.

And we respect our values. Always.

For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.

The Specific Competencies We Require For This Position Are

• Client oriented, efficient and effective
• Organised
• Conflict management
• Professional appearances
• Discretion
• Communication skills
• Background in Business Administration, Reception and or any other related areas
• At least 5 years experience as a Receptionist/Admin Assistant
• Practical experience in international companies is an advantage
• Experience in the Sports industry is an advantage
• Written and spoken English and Spanish, spoken French
• Proficient in Word / Outlook / Excel / Visio
• Digitally savvy for applications such as room booking system, floorplan software, ticketing tool (ServiceNow)
  
  

Perks & Benefits

The biggest benefit of a career at FIFA is the privilege to work for the beautiful game and create something that matters.

Alongside that privilege, we also offer some extra perks and benefits:

Health insurance: We offer generous medical, vision, and dental insurance coverage.

Continuous learning: We care about your development and encourage internal mobility, offering a variety of training and education to help achieve it.

Retirement: We offer generous 401(k) employer contributions.

Vacation: Maintain a healthy work/life balance with a generous vacation allowance.

About FIFA

We are FIFA, the global governing body for football.

Our vision is to make football truly global, diverse and inclusive, for the benefit of the entire world. The last FIFA World Cup in Qatar in 2022 attracted more than 5 billion viewers and the last FIFA Women's World Cup in Australia and New Zealand in 2023 was the greatest-ever FIFA Women's World Cup that inspired millions of girls and women around the globe. The opportunities for growth are exciting.

We are a modern organisation with over 850 passionate employees who are Living Football every day. Our headquarters are based in Zurich, Switzerland, and we have offices in Miami and Paris, plus eleven regional offices from New Zealand to India, Congo, Panama and Paraguay.