The State of Rhode Island is seeking a Senior Project Manager to assist in the implementation of a new Business Registration platform. The Project Manager will be expected to or have experience with experience/skills in the following:
Provide Project Management expertise in the oversight of a system implementation.
Function as a Liaison between Agency, ETSS, other Stakeholders as needed, and Vendor resources to communicate requirements and ensure delivery and compliance.
Clarify and resolve issues.
Provide executive level reporting to ETSS and Agency Stakeholders, as needed.
Create and maintain a robust and inclusive project plan while actively managing relevant work streams of the program.
Establish and manage a RAID log (risks, actions, issues, decisions) throughout the entire program.
Establish and manage a RASCI matrix (responsible, accountable, supportive, consulted, informed) throughout the entire project.
Create and update weekly status reports of the project, create content for weekly team meetings to highlight accomplishments, upcoming activities, updates to RAID log and project plan.
Participate in the creation of governance team materials as required. Present/report to the governance team as per established cadence.
Lead the project along with software vendor partner(s) and stakeholders from State (SMEs, program management etc.).
Participate in the planning, discovery, design, configuration, testing (e.g. burn down charts, UAT) and OCM/training activities (e.g. content creation and review is being executed, training sessions appropriately staffed and executed) during the project.
Lead through experience around standard practices around a project.
Lead post-implementation including coordinating resources and providing direct assistance with troubleshooting of production support issues, deployment/cutover, period close activities and system/business process optimization, identification of additional training opportunities / content delivery mechanisms, as required.
Ensure Change Management is happening in a strategic manner throughout the duration of the program providing thought leadership based on experience and expertise.
Help establish a ‘super user’ network of business SMEs who can continue to support the system and associated processes during the implementation phase as we near phased go-live events and throughout the post- implementation phase.
Manage budget throughout the program.
Ensure risk management and lead conflict resolution.
Minimum Requirements
10-15 years of experience with multiple previous implementations large software programs from a variety of system integrators / software vendors.
Highly competent individual who can think both strategically and tactically in numerous situations and is capable of toggling between the two seamlessly.
Exceptional communication skills (e.g. verbal, written, presentation) and time management skills (e.g. ability to multi-task while meeting deadlines).
Must possess high level of emotional intelligence (EQ.).
Deep experience with SDLC in an Agile environment, quality assurance standards for system design, and configuration.
Experience and solid understanding of the following disciplines (in addition to Project Management): Business process re-engineering, Change Management methodologies, preferred Lean Management (and or Six Sigma).
Experience using Jira.
Experience moving from a legacy platform to low code/no code platform.
Experience in highly-regulated industries preferred.
Prior State or other government experience is a plus.
On-site hybrid preferred.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Project Management and Information Technology
Industries
IT Services and IT Consulting
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