Program Strategy & Implementation Lead Consultant

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Program Strategy & Implementation Manager Lead Consultant provides process expertise, project management and is accountable for the business results of the program. The individual supports the design of product strategies and execute change management efforts to drive adoption for any of the Enterprise Enablers program capabilities. This position also collaborates with cross functional groups to achieve the implementation of new capabilities and delivery of change management efforts to drive adoption/support. Support can include areas such as our eDelivery, Consumer Terms & Conditions, and EDF (Electronic Document Fulfillment).

Key Responsibilities:

• Support future vision and strategy for medium-to-large programs through project delivery, providing information as requested to support the development of business cases and execution roadmaps, 3 year plans and ensuring vision is supported and prioritization is understood by Senior Leadership and all parties influencing funding decisions
• Work with all AORs across the enterprise, through partnerships, and formal/informal communications to support the company’s strategic objectives and support AOR goals and key processes enabling these
• Proactively manage programs ensuring all project decisions support business results with balance to also improve customer experience and improved customers interactions
• Tightly manage, identify and escalate any considerations related to expenses/financial plans
• Achieve results through high performance environment, reporting on success criteria/metrics, communicating results to all stakeholders, acting on course corrections and offering innovative solutions
• Lead and inspire others through performance/360 reviews, peer mentoring/coaching, development
  
  

Supervisory Responsibilities:

This job does not have supervisory duties.

Education and Experience:

• 4 year Bachelors Degree (Preferred)
• 5 or more years of experience (Preferred)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
  
  

Certificates, Licenses, Registrations:

• No Certification, License or Registration is required for the job.
  
  

Functional Skills:

• Intermediate-to-advanced project management skills and advanced systemic-thinking capabilities
• Intermediate-to-advanced relationship management skills and organizational understanding
• Advance-to-mastery to conceptually outline/describe processes and the ability to communicate complex ideas concisely
• Advanced analytical skills, providing critical thinking and solving problems
• Intermediate ability to develop and implement business strategies across multiple product lines and distribution channels, collaborating across boundaries to implement decisions/initiatives in an integrated manner
• Advanced experience using Microsoft Suite, Mural (flexible visual collaboration), Shibumi (strategic program & portfolio management) or Agility (capability & epic technology management)
• Advanced insurance industry knowledge
  
  

Notes:

The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

Skills

Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented

Compensation

Compensation offered for this role is $95,700 - 170,925 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.®

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.