We are a leading mortgage company dedicated to helping individuals and families achieve their dreams of homeownership. Our team is committed to providing exceptional service and support throughout the mortgage process.
Position Summary
As a Mortgage Processor Assistant, you will play a pivotal role in our mortgage origination process. Working closely with Loan Officers and Processors, you will ensure that loan applications are meticulously reviewed and accurately processed. Your attention to detail and dedication to customer care will contribute to our mission of delivering outstanding service to our clients.
Responsibilities
Review new loan applications to verify accuracy and completeness of information provided
Coordinate the ordering of third-party reports, such as tax transcripts, title reports, and appraisals
Assist Loan Processors as needed, using our Encompass software system
Maintain strict confidentiality of mortgage loan information
Communicate effectively with team members to resolve any issues or concerns
Identify and escalate any suspicious or fraudulent activity to our Compliance Team
Qualifications
High school diploma or equivalent education required
Ability to thrive in a fast-paced, dynamic environment
Strong organizational skills and ability to multitask effectively
Excellent interpersonal skills and a customer-focused mindset
Tech-savvy with a willingness to learn new software systems
Integrity, reliability, and a strong work ethic are essential
Previous Experience With Encompass Software Preferred
Proficiency in English, both written and verbal
Comfortable working under pressure and meeting deadlines
Work Environment
This role primarily operates in a professional office environment, with the option for remote work. Standard office equipment will be used, including computers, phones, and fax machines.
Physical Demands
While this is primarily a sedentary role, some light lifting and movement may be required, such as filing and photocopying.
Hours of Work
Typical hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. However, flexibility may be needed to accommodate business needs.
Additional Information
This position may require additional duties as assigned, and responsibilities may evolve over time. We are committed to providing reasonable accommodations for applicants with disabilities.
If you require alternative methods of application or screening, please contact us directly. We value diversity and are an equal opportunity employer.
We look forward to welcoming dedicated individuals to our team who share our passion for excellence in mortgage services.
Employment Type: Full-Time
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Human Resources Services
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