Permits Manager

Make a difference in DeKalb County!

Beautiful DeKalb County is Georgia’s fourth largest county with an estimated 759,297 residents calling it home. It encompasses a portion of Atlanta; the cities of Avondale Estates, Brookhaven, Chamblee, Clarkston, Decatur, Doraville, Dunwoody, Lithonia, Pine Lake, Stonecrest, Stone Mountain, Tucker; and several unincorporated areas. DeKalb is the headquarters of some of the country’s most prominent businesses and organizations including the Centers for Disease Control, the American Cancer Society, Emory University, and Agnes Scott College. There’s so much to see and do here – discover for yourself by visiting www.DiscoverDekalb.com.

We’re hiring for the following permits leadership positions:

***Permits Supervisor***

Salary Range: $48,381 - $77,894

Essential Functions Include:

• Supervises, directs, and evaluates assigned staff; develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves and processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; and acts as a liaison between employees.
• Organizes, prioritizes, and assigns work: prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex and problem situations and provide technical expertise; and provides progress updates.
• Performs customer service functions for complex and escalated issues by telephone, email and in person; provides information and assistance related to division services, activities, procedures, fees, applications and forms[HJP1] ; responds to questions and complaints; researches problems; and resolves problems and other issues.
• Processes permit applications for all work requiring inspections or permits and Certificates of Occupancy; reviews applications for accuracy and completeness; verifies proper County business licensure, state licensure, home builders licensure, zoning designations, etc.; accepts construction plans and plan documents associated with permit processing; and enters information into database.
• Issues over-the-counter permits for residential repairs, residential alterations, and mechanical electrical and plumbing permits; processes applications for the approval of new construction, additions, signs, special administrative permits, Watershed reviews and inspections, Fire Marshal reviews and inspections; and verifies state/local licenses when applicable.
• Ensures permit documentation is complete and receives monies for payment of permit fees; calculates permit fees, records transactions, issues receipts, and forwards revenues as appropriate; prepares and updates daily administrative report of base fees; reports daily count of permits issued and payments collected; and submits reports to Finance department.
• Processes contractor registrations; issues and renews registrations for a variety of contractors including electrical and low voltage, plumbing, sprinkler, suppression and HVAC; and verifies state and business licenses.

Minimum Qualifications:

Associate degree in Business Administration, Public Administration, Construction Management or a related field required; two years of progressively responsible experience in processing building permits or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: Must possess and maintain a valid Georgia driver’s license and ICC certification as a Permit Technician

***Permits Manager***

Salary Range: $64,893 - $104,479

Essential Functions Include:

• Manages, directs, and evaluates assigned staff; analyzing performance metrics, quarterly and annual reports to determine where improvements are needed for permitting processes and zoning review times; make recommendations for budget and technology upgrades; oversees employee work schedules to ensure adequate coverage and control; reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; acts as a liaison for several and departments, divisions, senior management and employees; and trains staff in operations, policies, and procedures.
• Organizes, prioritizes, and assigns work; prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and assists with the revision of procedure manuals as appropriate.
• Assists in developing and implements strategic plans, policies and procedures for permitting; evaluates effectiveness and efficiency of department activities; reviews policies and procedures; and makes recommendations regarding revisions and changes.
• Performs customer service functions by telephone, email, and in person; provides information and assistance related to division services, activities, procedures, fees, forms, or other issues; assists the public in completing applications and other forms as needed; responds to questions/complaint; researches problems; and initiates problem resolution.
• Processes permit applications for all work requiring inspections or permits and Certificates of Occupancy; reviews applications for accuracy/completeness; verifies proper County business licensure, state licensure, home builders licensure, zoning designations, etc.; accepts construction plans and plan documents associated with permit processing; and enters information into database; maintains permitting records, plans and files.
• Coordinates with Plan Review, Inspections and various other departments and divisions to process permits and perform reviews and inspections for new construction, additions, alterations, repairs, mechanical, electrical, plumbing, signs, special administrative permits, Watershed, and City services; verifies state/local licenses when applicable; ensures paperwork is complete and filed; ensures information is entered into database; and submits completed permit to customer.
• Receives moneys in payment of permit fees; calculates permit fees; records transactions, issues receipts, and forwards revenues as appropriate; prepares/updates daily administrative report of base fees; reports daily count of permits issued each day and payments collected; and submits reports to finance department.
• Processes contractor registrations; issues and renews registration for a variety of contractors including electrical and low voltage, plumbing, sprinkler, suppression, and HVAC; and verifies state and business licenses.

Minimum Qualifications:

Associate degree in Business Administration, Public Administration, Construction Management or a related field required; five years of progressively responsible experience in processing building permits, to include lead or supervisory experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: Must possess and maintain a valid Georgia driver’s license and ICC certification as a Permit Technician.

Rewards of working with DeKalb County…

In addition to gratifying work as a public servant, DeKalb County offers a highly competitive total rewards package. We offer:

• Competitive salary
• Hybrid defined benefit/defined contribution pension plan
• Health care insurance plan options including a traditional HMO, POS & HSA
• Dental and vision insurance options
• Basic Life Insurance benefit of 2.25 times an employee’s annual salary rounded up to the next $1,000
• Flexible Spending Account Plan
• Employee Assistance Program
• Deferred Compensation
• Peach State Credit Union
• 11 Paid Holidays
• Paid Leave - 13 days sick leave and a minimum 15 days of annual leave per year

Take the best next step – APPLY NOW! Send your resume to Ansel Beacham, Human Resources Generalist, Principal: [email protected].

We look forward to working with you!

DeKalb County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.