Job Title: Paralegals and Legal Assistants Employment Type: Contract Work Hours: 40 hrs./week Work site: 100% Onsite Location: Adam Clayton Powell State Office Bldg, 163 W 125th st 4th floor New York, NY 10027 Job Duration: 2 Years Closing: 09/20/2023.
Minimum Education:
Bachelor's Degree
Work Experience:
No minimum years of experience required.
Bilingual Requirement:
One of the candidates MUST be bilingual in Spanish.
Job Duties:
Public Interaction: Interact with the public and Division staff, responding to general oral and written inquiries regarding the Division, the complaint process, the rights and responsibilities of parties and witnesses, and specific complaints brought under the Human Rights Law. Interact and communicate in a professional and courteous manner, seeking assistance and supervision when appropriate. Provide necessary assistance to Agency Program Aides. Maintain knowledge of the Human Rights Law (HRL), other anti-discrimination laws, and current Division policies and procedures.
Assistance to Complainants: Assist complainants with information and completion of complaint forms. Interact and communicate in a professional and courteous manner, seeking assistance and supervision when appropriate. Follow guidelines and accurately enter comprehensible data into case management systems within the same day if possible, but no longer than three workdays. Conduct interviews in a timely manner.
Conflict Resolution: Attempt to assist parties in reaching an acceptable resolution of complaints. Interact and communicate in a professional, fair, impartial, and courteous manner, seeking assistance and supervision when appropriate. Follow procedural guidelines regarding prompt conciliation of complaints and accurately enter comprehensible data regarding conciliation attempts into case management systems within the same day, if possible, but no longer than two days. Maintain knowledge of best mediation and negotiating practices.
Investigations: Conduct investigations by organizing documents, developing the investigation, speaking with parties and witnesses, documenting and tracking case events, and generating forms, recommendations, and reports. Promptly review complaints upon assignment. Accurately identify lack of jurisdiction, dually filed cases, and any deficiencies and immediately initiate dismissals, follow-up, or corrective measures as appropriate. Develop strategies and tactics, with supervisory approval, and accurately apply knowledge of Human Rights Law and other anti-discrimination laws relevant to the investigation. Appropriately and accurately assess witnesses' ability to offer relevant information. Address all allegations of discrimination. Gather appropriate data. Complete objective, precise, and concise reports within three business days of interviews that ultimately support the recommended determination. Accurately enter pertinent and comprehensible data into case management systems within three days of receipt. Follow Division format and policy for assembling data. Complete a minimum of 108-120 cases, averaged over the course of a year, taking into consideration both short and long-range program objectives and the requirements of the Human Rights Law and other applicable anti-discrimination laws.
Outreach Responsibilities: At the direction or approval of the Regional Director, perform outreach-related duties that foster positive community relationships. Interact and communicate in a professional and courteous manner. Provide accurate information and referrals. Develop presentation and public speaking skills to provide technical assistance, such as training and presentations relevant to the HRL, to community groups, educational institutions, businesses, and other organizations. Cultivate positive relationships that benefit the agency.
Misc. Information:
Working hours: 9 AM to 5 PM; 8 hours per day
No free parking facility available.
CDTA buses are in close proximity to worksite location.
Dress Code Policy: Business Casual.
Interview will take place in person or via online based on the availability.
Training will be provided.
Seniority level
Entry level
Employment type
Contract
Job function
Legal
Industries
Staffing and Recruiting
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