Operations Supervisor

We are seeking a highly organized and experienced Operations Supervisor to oversee the planning, execution, and completion of fence installation projects for our company. This person will have the desire to join a company on the ground floor. They will help drive and promote a growing business. The Ops Supervisor will coordinate with clients, schedule and manage project timelines, maintain budgets, and ensure quality control throughout the project lifecycle. This operations supervisor will have the ability to create and maintain processes that will build the foundation of the business and propel Top Rail forward. The ideal candidate will have strong leadership skills, excellent communication abilities (as they will be customer facing daily), and a thorough understanding of fence installation techniques and industry standards.

Top Rail Fence is a locally owned, nationally backed fence installation business. We offer top of the line American made materials, best in class installation techniques and a customer focused approach. We are a small family-owned business, with big plans for future investment and expansion. As we grow, your opportunities and progression with the business will too. We want you to be a part of it.

Responsibilities:

• Plan and manage fence installation projects from initiation to completion
• Coordinate with clients to understand project requirements, timelines, and budget constraints
• Develop detailed project plans, including scheduling, resource allocation, and material procurement
• Work alongside our office team to finalize plans and details, regarding permitting and HOA requirements
• Assign tasks and responsibilities to installation crews and subcontractors
• Conduct regular site visits to monitor progress, address issues, acquire needed materials and ensure compliance with safety standards
• Manage project budgets, track expenses, and report on financial performance
• Communicate effectively with clients, providing regular updates on project status and addressing any concerns or changes
• Resolve conflicts or disputes that may arise during the project lifecycle
• Ensure that all installations meet quality standards and adhere to company policies and industry regulations
• Coordinate with sales teams to provide accurate estimates and proposals for new projects
• Continuously create, evaluate and improve operations management processes and procedures in coordination with the Owner/Operator
  
  

Requirements:

• Bachelor's degree in construction management, Engineering, or related field (preferred)
• Proven experience and leadership in the fence or construction industry
• Strong knowledge of fence installation techniques, materials, and industry standards
• Excellent organizational and time-management skills
• Ability to manage multiple projects simultaneously and prioritize tasks effectively
• Strong leadership and team-building abilities
• Excellent communication and interpersonal skills
• Proficiency in project management software and Microsoft Office suite
• Valid driver's license and reliable transportation
• Ability to work flexible hours and travel to project sites as needed
• Forklift Certification is a plus
• Must be able to lift 60lbs (concrete will be moved to site frequently from storage)
• Able to drive a trailer
  
  

Benefits:

• Competitive salary based on experience and qualifications
• Retirement savings plan options
• Paid vacation and holidays
• Opportunities for professional development and advancement within the company
• Note:** This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and qualifications may be adjusted or expanded based on the needs of the company
  
  

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