Conch Technologies, Inc Omaha, NE

Infra Support Engineer

Conch Technologies, Inc Omaha, NE

2 months ago

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Hi, Fulltime or Long Term Contract

Greetings from Conch Technologies Inc

Title: L2 Infra Support (DevOps Infra)

Location: Omaha, NE (5 Days Onsite)

Duration: Fulltime OR 12+ Months Contract

Job Description

8+ years’ experience in application support, Middleware support and production support with strong

troubleshooting capabilities

Experience with using ITIL change, incident and problem management processes.
Resolve critical production issues by leading major incident calls, engaging proper teams and driving root

cause analysis.

Solve and debug system components to resolve technical issues in complex and highly regulated

environments comprised of on-prem and cloud applications and services.

Hands on experience with monitoring and alerting processes in distributed, cloud and microservices based

environments.

Collaborate both within the team and across teams to resolve application issues and advance as needed.
Create, modify, and monitor dashboards to better catch potential issues and aide in observability.
Support weekly and weekend on-call rotation as scheduled.
Good verbal and interpersonal skills, communicating openly with the team members and stakeholders
Solid ability to gather and analyze project requirements and translate them into technical specifications and

own the implementation.

Resolve critical application alerts in a timely fashion including production issues across the environment

ingress/egress points.

Technical Qualifications

Hands on experience in Unix/Linux, windows
Hands on experience with Middleware technologies (Apache, IHS, WAS, MQ , Tomcat, JBoss etc.)
Hands on experience with Devops and tools
Familiarity working with relational/non-relational databases.
Solid understanding and hands on experience with Azure cloud
Hands on experience with Cloud technologies - red hat OpenShift, Kubernetes, AKS, EKS cluster

administration and build

Experience deploying applications on WebSphere Application Server/Tomcat/JBoss or Cloud
Experience with monitoring tools – Splunk, AppDynamics, Dynatrace
Infrastructure build engineering experience – middleware, OpenShift, Azure cloud
Good to have understanding and experience with Ansible, Terraform, Bitbucket
Good understanding of network topologies and troubleshooting network related issues
Hands on experience with triaging application issues, network issues and OS performance issues

Thank you & Regards

V S Durga Prasad | IT Recruiter

E: [email protected] | T: 901-466-4708 | 615-922-1491

Conch Technologies | www.conchtech.com

Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting

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