Financial Analyst - Ticket Operations

Job Title: Financial Analyst – Ticket Operations

Department: Hybrid

Reports to: VP – Ticket Sales and Operations & VP - Finance and Accounting

Manages: N/A

Departmental Goals

• To provide the Lakers organization with the necessary financial information to make informed decisions, while meeting all reporting requirements.
• To improve the quality and timeliness of existing reports issued to department.
  
  

Position Summary: This position is a key operations and analytic role as a hybrid role liaising between the Ticket Sales and Operations group and the Finance & Accounting team. Expectation for this individual to achieve subject matter expertise across the ticket revenue process and financial systems. The analyst will play a critical role helping the organization understand ticketing financial information and strategize accordingly.

Key Metrics Used To Evaluate Performance

• Deadline timeliness
• Accuracy and reliability of information provided in related work product
• Level of detail used when completing responsibilities
• Advance utilization of technology as it pertains to ‘Essential Functions’ section outlined below
• Performing duties independently without heavy supervision while continuing to display initiative
• Use of analytical and problem-solving skills
• Ability to build cross-functional relationships and establish themselves as a positive team contributor
  
  

Essential Functions (Duties & Responsibilities**):

• The Following duties are to be performed for both the Los Angeles Lakers and South Bay Lakers:
• Record ticket revenue derived from ticket sales through Ticketmaster software and reconcile revenue to various accepted payment methods (i.e., credit card, electronic transfers, and cash).
• Management and administration the financial accuracy of Season Ticket Member accounts by:
• Assigning general ledger accounts to season seat customer adjustments and input into Archtics ticketing software
• Verifying that TM Ticket Exchange sales post properly to Season Ticket Member customer accounts,
• Posting tickets sales cash and refund transactions into TM Archtics, and
• Tracking submitted refund request through the Finance & Accounting department and confirming timely disbursements.
• Complete recording of monthly journal reports from Archtics and inputting journal entries into the organization’s financial system
• Reconcile journals to customer trial balances
• Verify Ticketmaster settlements for single game sales, box office sales, TM Ticket Exchange, and service charges; and, reconcile Lakers share of commission revenue due from all underlying sales activity
• Collaborate with internal stakeholders to compile and produce annual ticketing revenue projections inclusive of quarterly tracking against actual and developing quarterly reforecast
• Prepare ticketing related reports and other ad-hoc data request for the National Basketball Association
• Monitor changes and trends in secondary ticketing markets and report findings via periodic analytical reports.
• Los Angeles Lakers specific duties:
• Assist in reviewing, settling, and reconciling sales reporting of all arena premium products, including Luxury Suites, Premier Seats, Mini Tables & Suites, Terrace Suites, and Tunnel Suites
• Prepare ticket schedules for corporate audit including certification of ticketing and parking proceeds per the Venue Agreement
• Reconcile parking settlements and prepare journal entries to record arena parking revenue monthly.
• Track and record parking activity from leased parking vendors.
• Assist in the development and analysis of the Ticket Sales and Operations department budget.
• Assist with special projects and other tasks, as needed and assigned.
• Responsibilities subject to change based on organizational needs and direction from management.
  

Education/ Certifications

• Bachelor’s degree (required), preferably with a focus in a quantitative discipline (i.e., finance or accounting)
• CPA license (preferred)
  
  

Previous Experience

• Two or more years of combined experience in ticketing, financial analysis, and/or accounting (including internship)
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above
• Previous experience in sports and entertainment industry, specifically in ticketing (preferred)
  

Technology Capabilities

• Tech-savvy experience with a limited to working knowledge of ticketing, financial, and other cloud-based systems
• Previous knowledge of Oracle and Ticketmaster Archtics (preferred)
• Advanced level knowledge of Microsoft Office Suite (emphasis on Excel)
  

Knowledge, Skills, Abilities

• Proficient knowledge of Microsoft Office, principal focus on Excel
• Excellent communication, organizational, and interpersonal skills
• Ability to work cross-functionally, multi-task and meet deadlines
• Proactive willingness to assist where need and ‘go the extra mile’
• Initiative-taker and able to execute tasks with minimal supervision and guidance
  
  

Physical Demands: N/A

Location: El Segundo (offices M-F), and other occasional off-site events, as needed

Travel: Less than 5% of the time

Hours: Regular office hours (9am- 5:30pm M-F), plus overtime is mandatory; must be available to work evenings, weekends, and holidays

The pay range for this role is $65,000 to $75,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience and certifications

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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