Mayflower Medicinals, Inc (MMI) is part of a larger, well-capitalized network of companies brought together to support best-in-class licensed cannabis cultivators, processors and dispensaries throughout the United States. We are a patient first focused organization providing top quality medical cannabis in a compassionate, warm environment. We aim to be an employer of choice and as such offer a robust compensation package including competitive salary, full medical benefits, and employee discounts!
Summary/Objective
The Dispensary Associate reporting directly to the Dispensary Manager, Retail Operations, is responsible for assisting in all daily operations of a Dispensary, being part of a patient-centric team and achieving iAnthus company initiatives. Additionally, the Dispensary Associate maintains the policies and procedures of iAnthus and ensures compliance with all state and local laws and regulations. Responsibilities include but are not limited to:
Policies, Procedures & Daily Operations
Engage and educate patients in a positive manner
Ensure patient intake forms are accurate and complete
Assist in qualifying patients for our Verified Financial Hardship (VFH) program
Maintain compliance with all local and state regulations
Perform general office work, such as filing records, operating copy machines, and using email
Provide Dispensary General and Assistant Managers with patient feedback on a timely basis
Maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
Participate in one-minute meetings at the start of every shift to ensure uniformity in message and goals
Consistently deliver excellent, and compassionate patient services
Participate in monthly product inventory review
Training & Development
Ensure that all patients are greeted with a helpful, pleasant and compassionate attitude; making every interaction a positive experience
Proficient on HIPAA and confidentiality requirements
Proficient in inventory management and point of sale platform and DPH Virtual Gateway system
Current on product knowledge and proper dosage
Ensuring that all team members are maintaining current iAnthus policies and procedures as well as all state and local laws and regulations
Reviewing and updating patient educational materials
Participating in quarterly team meetings.
Driving Business/Sales
Reviewing sales daily and best practices to achieve goals, with team members
Trained on patient services, including patient intake, product knowledge and proper dosage
Participating in one-minute meetings, at the start of every shift, to ensure consistency in message and goals
Delivering excellent, and compassionate patient services.
Company Culture
Being an iAnthus brand ambassador and representing the brand appropriately
Building relationships with community leaders and trust from our neighbors
Following and implementing iAnthus’s core values, including respect, diversity, sustainability, research and service
Ensuring adherence to iAnthus’s cultural principles
Maintains Dispensary aesthetic according to iAnthus brand, including music selection and daily Dispensary cleanliness
Participates and embraces a highly motivated team environment
Implementing brand sales marketing strategies.
Qualifications And Education
Must be at least 21 years old, have a valid driver’s license and reliable transportation
Experience in retail, hospitality or patient services, preferred
Must be able to work a flexible schedule (nights and/or weekends)
Excellent verbal and written communication skills, along with basic math skills
Participates and embraces a highly motivated team environment
Experience in a fast paced, high transaction environment, preferred
Strong organizational and decision-making skills
Must be computer literate – POS experience is desirable
High school graduate
Ability to pass a criminal background check as it pertains to NYS guidelines
Experience in retail, hospitality or patient services, preferred.
Excellent verbal and written communication skills
Basic math skills.
Ability to work in a team environment
Experienced in a fast paced, high transaction environment.
Having good organizational skills.
Having decision making skills
Being analytical.
Being detail oriented.
Being proactive.
Physical And Environmental Requirements
Ability to work a minimum of 8 hours a day and rotating shifts;
Flexible schedule availability including nights, weekends and holidays;
Ability to lift, push, and pull 50 pounds;
Ability to sit, squat, bend, and kneel repetitively throughout a work day;
Ability to stand for extended periods of time;
Ability to use a ladder (up to 12 ft. extension) and general hardware tools needed for common repairs;
Ability and willingness to work in the following conditions:
General office environment;
Extended computer usage;
Extended phone usage including teleconferences, and
Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.
MMI encourages applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. MMI believes in creating and sustaining a robust policy of inclusivity and diversity. MMI recognizes that diversity in the workforce is key to the integrity of a company’s commitment to its community. MMI’s Diversity & Inclusion Plan is designed to promote equity among minorities, women, veterans, people with disabilities, and people who identify as LGBTQ+. MMI will make every effort to employ and advance in employment qualified and diverse people at all levels within the company.
We value all team members by embracing their diverse talents, perspectives, and experiences, and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success. Our goal is to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to carry out the mission of MMI.
Individuals seeking employment with MMI that have any Criminal Offender Record Information remain eligible for employment subject to applicable law and regulation.
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Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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