Are you an experienced Claims Adjuster and a natural leader with a passion for guiding teams? Join us as a Claims Supervisor and lead our team to success with your exceptional leadership skills!
Safepoint Insurance is a Property and Casualty insurance carrier headquartered in Tampa, FL.
Job Summary
Manages a team of Claims Examiners and Claims Service Representatives handling complex claims. Ensures prompt, effective and courteous handling of all claims to policy holders and claimants with special emphasis on complying with appropriate guidelines. Oversees work of outside vendors/contractors.
Duties And Responsibilities
Supervises Examiners and Service Representatives to ensure proper claim handling and compliance with procedures.
Oversees work product of outside vendors/contractors
Evaluate property claims and provide guidance and settlement authority to property claims adjusters
Conducts Open and Closed File Reviews to evaluate and document overall operational value
Effectively manages loss, loss adjustment expense and loss reserve for property claims
Recognizes complex claims and develop appropriate claims strategy and settlement solutions
Researches, reviews and interprets policy language and state laws as necessary
Manages and resolves special cases/problem claims. Evaluates claims and addresses policy coverage issues in excess of staff authority
Assists in establishing policy and procedure for the department, developing strategic goals and objectives and providing direction, support and leadership
Communicates effectively with agents, policyholders, Claims Unit personnel, Underwriting, Human Resources, Finance/Accounting, and Chief Claims Officer. Effectively interact with external business partners and exercise independent judgment
Builds effective and efficient team that delivers quality customer service on a consistent basis
Provides leadership and growth goals for team members as well as working with teams to achieve company goals
Other tasks and projects as may be assigned
Essential Functions
Ability to supervise and provide guidance to Examiners and Service Representatives in claim handling, performance, compliance, strategy, and settlement authority
Ability to think critically, evaluate coverages, interpret insurance policies, and determine appropriate settlement strategies
Ability to communicate effectively verbally and in writing with internal departments and direct reports, and external vendors, stakeholders, and policyholders
Ability to identify and interpret complex, special, or large loss claims and determine the appropriate resolution strategy
Ability to continuously monitor team performance, providing goals, evaluations, and disciplinary action as necessary
Qualifications
Florida All Lines Adjuster License (620 License) required
Bachelor’s Degree in related field or a combination of education and significant directly related experience
At Least 5-7 years of experience processing Homeowners claims, 2 years managing a Claims Team
Proficiency with Microsoft Office products
Excellent communication skills, detail-oriented and exceptionally organized
Direct reports
Manage the Claims Examiner and Claims Service Representative personnel and outside vendors/contractor.
Working conditions
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Compensation And Benefits
We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:
Market Competitive Wages
Prof. Development and Educational Assistance Programs
Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
Paid Time-Off (Discretionary, PTO, Parental Leave, and others)
Company Paid Holidays
Health Insurance
Dental Insurance
Vison Insurance
Short and Long Term Disability Insurance
Flexible Spending Accounts with Company Contribution
Health Savings Accounts with Company Contribution
Employee Life and AD&D Insurance
Dependent Life and AD&D Insurance
Company paid AAA Membership
Company paid Identity Theft Protection
Other Ancillary Insurance Benefit Programs
And more…
Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance and Sales
Industries
Internet Publishing
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