Business Analyst

Firm Summary

White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.

With lawyers operating from more than 40 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world’s key financial markets and our strengths in handling complex cross-border work.

It’s not just about our global network of offices; it’s the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It’s one of the reasons we attract and retain cross-border work. And why we attract a diverse group of people.

Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Diversity is a core value of our Firm and it has been recognized with numerous awards and top rankings around the world. Our people represent 90 nationalities and speak 80 languages.

Position Summary

The role of the Business Analyst (BA) is to assist in the creation and documentation of project definition and goals. The PMO BA will work with stakeholders to ensure the project scope is designed based on the required outcome. The PMO BA is responsible for owning and contributing to projects throughout all phases of the project lifecycle e.g., requirements specification, risk assessment, user acceptance testing and sign off and rollout. This position must provide an analytical viewpoint to achieve results that will support the Firm. This role is not an “order taker.” The PMO BA must cooperatively challenge the status-quo, elicit needs, facilitate workshops to gather information and build relationships and consensus.

Duties and Accountabilities1

• Understand business needs, collect, and document data and business requirements, use cases, system workflows, process mapping and diagram building, gathered through our Project Management and Relationship Management functions
• Critically evaluate complex processes (such as the internal Solution Risk Assessment process (SRA)) to develop logical solutions and develop actionable insights with stakeholders
• Build documentation to describe statements of the goals, objectives, or needs of a particular stakeholder or group of stakeholders
• Validate requirements and identify design options, collaborate with technical teams and vendors to understand relevant technologies and integration requirements; translate user requirement into system requirements, ensuring alignment with stakeholders and IT resources
• Generate innovative solutions to business problems and propose recommendations that align with strategic business and technology objectives
• Support the development of test and implementation plans with our Quality Assurance function and support coordination of system enhancements and project testing; collaborate with developers/engineers, technical teams, and vendors to understand cloud technologies and requirements relevant for integration
• Contribute to new product or system evaluations, vendor/ product selection, review projects post-implementation for compliance, effectiveness, and possible enhancements
• Develop technical training programs and conducts user training
• Should support our Technology guiding principals:
• Exhibit a ‘Can Do’ positive attitude; ensure that we are listening to our internal clients’ requests and are reacting positively to how we can help
• Personal Development: demonstrate passion and our enthusiasm for what we do
• We must take the initiative in managing our careers and developing our personal and professional goals
• Understand the Business: understand practice and the business of law and how we can assist our internal clients in both areas
• Respond immediately to the clients and coworkers: demonstrate respect for all you work with by providing timely responses to inquiries
• Follow-Thru: do what you say you will do when you say you will do it
• Follow-Up: make sure the customer is always satisfied
• Be mindful of costs: be focused on what we are spending and why
• Must have excellent communication skills with both team members and internal business constituents and be comfortable mediating between user needs, business objectives, and technical feasibility with confidence
• Keep team members and stakeholders up to date on operating and project initiatives
• Understand and monitor developments, trends, patterns in the IT industry to make sure the Firm is ready and poised to take full advantage of new technologies relevant to our business
• Be our own toughest critics and always look for new, creative and better ways to help ourselves, the practice and all our colleagues improve
  

Qualifications

• Willingness to ask “why” until the answer is clear
• Minimum of a Bachelor’s degree in related field a plus
• 7+ years of business process or analysis experience
• Good understanding of Waterfall, Agile project methodologies and Scrum framework
• Ability to establish relationships with business and technology professionals
• Interested in creatively solving challenges within given constraints
• Business acumen and presentation skills
• Previous experience as a business analyst is a plus
• Good understanding of client/server and cloud architectures is a bonus
• Awareness of new and emerging technologies and applications on client engagements
• Proficient in Microsoft Visio, PowerPoint and Excel
• Experience working with international teams and various cultures
  
  

Location and Reporting

• This is a hybrid role based in our Tampa office.
• This role reports to the Senior Manager, Portfolio Operations.
  
  

Equal Opportunities

White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a diverse and inclusive workplace. It is our Firm’s policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.

Applicants who are interested in applying for a position and require an accommodation during the process should contact [email protected].

Benefits At White & Case

White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible.

The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

1The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.