Associate IT

Description Du PosteCompany Description

SOCOTEC is a provider of niche consulting services within the architecture, engineering and construction industries focusing on high-performance buildings and specialty structures. Through an integrated, holistic approach, our professionals provide solutions for building envelope, energy efficiency, sustainability, code advisory and construction advisory projects.

SOCOTEC offers competitive salary and benefits, mentorship, training, and social activities.

Job Description

This position is responsible for managing workstation and end user issues, including the installation of applications/software and the setup/movement of hardware. Responsibilities include ability to configure, implement, maintain, and support applications/software with other internal IT staff and third-party consultants. The role is in the Dallas office but may require travel. This position will report directly to the Managing Director IT. Responsibilities include, but are not limited to:

Primary Responsibilities:

• Communicate with SOCOTEC US staff to resolve technical issues.
• Assist with Intune Endpoint Deployment for Windows, iOS, and Android Devices
• Work closely with SOCOTEC US staff to ensure they have all the tools they need to access data and technical resources in completing projects.
• Deal with a Help Desk ticket system - escalating, assisting, and closing tickets as needed.
• Attend weekly Help Desk meetings
  
  

Core Professional Skills:

• Working experience with Microsoft 365, Active Directory, DNS, DHCP, Networking, and Virtualization
• Basic understanding of hybrid cloud services (Azure, AWS, VMware)
• Critical Thinking: Expressing thoughts and opinions in the conception and development of tasks.
• Development: Willingness to learn, and ability to mentor.
• Teamwork: Enjoys and excels at working cooperatively with the team.
  
  

Qualifications

Bachelor’s degree or equivalent experience. Strong working knowledge of Windows, Networking, and end user support. Must be able to provide 3 technical references. Background check required. Open to US citizens only.

Additional Information

SOCOTEC offers a competitive benefits package and an exciting & inclusive company culture where we foster learning and growth through our mentorship program, continuing education support, and other initiatives.

For more information, please visit www.socotec.us

Job Type: Full-Time

Your information will be kept confidential according to EEO guidelines.

SOCOTEC is an Equal Opportunity Employer.