Accounts Receivable Analyst

One of our top clients is looking for an AR Specialist to join their growing team. If interested, we encourage you to apply below with your updated resume!

Title: Accounts Receivable Specialist

Duration: Contract

Location: Glen Allen, VA (hybrid)

Job Description: The Accounts Receivable Specialist is responsible for managing a portfolio of customer accounts, including account maintenance and reconciliation activities. The role includes responsibility for follow-up with agents, business partners and direct insureds on questions involving specific billings and payments to facilitate accurate cashflow. Performance must be maintained as prescribed in Performance Goals outlined by Accounts Receivable team Supervisor or Manager within the Specialty Division.

• Balance customer accounts while communicating effectively with internal and external business partners

• Perform reconciliation of unapplied cash to open receivables, offsetting transactions, and initiating disbursements where applicable

• Reviews agent, broker, and customer payment discrepancies to determine origin

• Initiates appropriate action based on analysis working with Underwriting and agents, brokers, and customers to approve payment terms and resolve disputes

• Effectively and efficiently handle customer service inquiries via multiple channels

• Understanding and expertise to execute on assigned Performance Goals via following prescribed training guidelines

• Achieve prescribed productivity standards

• Achieve prescribed accuracy standards

• Contribute to team meeting service level standards set forth by department leadership

• Maintain a professional working relationship with colleagues internally

• High school diploma required

• Strong written and typing skills

• Strong oral communication skills

• Skilled in Microsoft Office products (Outlook, Word, Excel)

• Strong team player

• Strong problem-solving skills