Account Manager

Who we are—

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond.  With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities.  We fulfill this promise through our employees, who live Our Values every day, the Transcat Way.  Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve.  Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? 

Here’s what Transcat has to offer—

• Work that matters
• A values-based culture where people care about each other and the work they do together
• Flexibility
• Training and development to accelerate learning and career advancement
• Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!
• Salary $50,000 - $60,000
• Additional Variable Compensation available!

The Rental and Used Equipment sales Associate will ensure that Transcat Rentals' clients are successful in performing their required tests. They will also be responsible for helping to continue the rapid growth of Transcat's rental business through quoting, order placement, customer service and sales support.

• Receive quote requests via email, case queue and phone, issue quotes via our quoting system
• Process POs, including ensuring unit availability, place orders
• Work with the customer to understand requirements and find alternative solutions
• Work with other team members and brand representatives to solve technical issues arising during rentals
• Attend and complete training sessions on brands and product categories
• Occasional travel may be required, estimated to be less than 10% of the time
• Other duties as assigned

Required Knowledge, Skills, and Abilities:

• Ability to successfully change tasks in a fast-paced environment
• Communicate in a clear, professional and concise matter with internal and external customers
• Ability to work independently as well as show initiative
• Attention to detail and focus are critical for this role.

Education and Experience:

Bachelor's degree (B.A.) from four-year college or university, and 2-5 years of sales / customer service experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job. We will reasonably accommodate individuals with disabilities to perform the essential functions of the position.

• While performing the responsibilities of the job, the employee is required to read, write, talk, and hear
• The employee is often required to sit and use their hands and fingers to handle tools and equipment
• The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

Equal Opportunity and Non-Discrimination

Transcat is an equal opportunity employer and prohibits discrimination on the basis of any protected status.  All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, domestic violence victim status, gender identity, genetic predisposition or carrier status, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a protected veteran or as a member of any other protected group or activity.

We will make reasonable accommodations for personal with disabilities to enable them to perform the essential functions of this position unless to do so poses an undue hardship on the company or a direct threat to health and safety.