Tushar Mutreja

Watch Oracle's Kothanda Umamageswaran and Jia Shi discuss how Oracle’s next-generation Exadata Exascale cloud--the world’s only intelligent data architecture for #cloud--helps enterprises overcome challenges and economically achieve their goals. https://lnkd.in/gkDxEqeZ

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A recent study by Forrester Consulting revealed a staggering 130% return on investment (ROI) for organizations that implemented BMC AMI Ops Monitoring. This translates to substantial cost savings and a competitive edge. But the benefits go beyond just the numbers. The study also found that BMC AMI Ops Monitoring helps organizations cut unplanned downtime in half, ensuring smoother operations and happier customers. Download the full Forrester Total Economic Impact™ study and discover the path to significant cost savings and improved operational efficiency: https://loom.ly/aGZsaCw #TEI #Mainframemonitoring

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When it comes to building your #enteprise #cloud or hybrid cloud you should look no further than Dell Technologies , dont take our word for it , listen to the legend Bill McDermott ServiceNow $150B one of the largest global software companies who run thier entire business on Dell Technologies 4 BILLION workflows & 4 TRILLION Digital transactions 💪 #allineoneplace

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India’s customer service inefficiencies are costing billions—but there’s a solution. Sumeet Mathur shares his thoughts with ET Edge Insights on how #AI is transforming customer service and boosting business success. Learn how ServiceNow's AI-powered platform is closing India’s billion-dollar customer service gap. http://spr.ly/6040leGFy #CustomerExperience #CustomerService

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#Platform #Hubs will recommend which #Solution #Spokes for Customers to consider. Too many software choices means confusion and delayed decision making... This is why most #direct #GTM teams don't often understand why they keep losing. They are not a #trusted #advisor and may never be. How many #strategic #technology and #service #partners do you think a customer really needs and listens to?

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A lot of people have commented on the Genesys results published a few days ago, here's my summary opinion of what it means, and a few factual numbers thrown in: - 1. Genesys have always been good at predicting the future and being ready for it and they are doing that now - see 2. below 2. That there is no mention of CCAAS in their press release shows how they are redefining themselves and expanding their value proposition beyond CCAAS and beyond "front office". AI and back office and ...see 3. 3. "AI powered orchestration" is where they are heading it seems - I would add in "enablement" 3. Their biggest customers keep growing - their top 50 customers had 10,500 agents - up 20% year on year - interesting, more humans... 4. AI solutions they deploy are gaining traction - 40% of their customers are using them 5. Customers are happy to invest in them - Annual Recurring Revenues are up 40% YoY 6. Their ServiceNow partnership will be a focus, Genesys have always been good at partnering, just ask Amazon A strong result and a great opportunity to see a company redefine and expand upon its' original value proposition. #stoneism #Genesys #CCAAS #CX #EX

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CIOs must lead the future of IT to scope disruptive trends, adapt to disruption and capture opportunities. Explore how to track and assess disruptive trends and technologies to drive value-creating IT strategy. Gartner for IT | #GartnerIT #CIO #Technology #Strategy

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Trust me… if you are in this ecosystem you will want to take advantage of this now. Go faster and more profitable.

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