About
With 30 years in the legal industry, I've (hopefully) been a trusted advisor in legal…
Articles by Tom
Activity
-
Great insights from Kmeleon around GraphRAG and why you should consider it as an evolution from traditional RAG/vector search approaches #GenAI #RAG…
Great insights from Kmeleon around GraphRAG and why you should consider it as an evolution from traditional RAG/vector search approaches #GenAI #RAG…
Liked by Tom Baldwin
-
I have the best training buddy. Prove me wrong!
I have the best training buddy. Prove me wrong!
Liked by Tom Baldwin
Experience
Education
-
University of Southern California - Marshall School of Business
-
Activities and Societies: Member of the USC Track Team: 1991, 1992
Licenses & Certifications
Volunteer Experience
-
Indian Princesses - Nation Chief
YMCA
- 2 years 1 month
Children
This is one of the few things I do in my spare time, and it's a ton of fun to be involved with my daughter as Nation Chief of Orange Blossom North, http://orangespiritnation.org. In this capacity I led over 300 dads and daughters in 8 Tribes to ensure smooth operations of our events for the year (campouts and day events), that our Nation maintained financial stability, we continue to recruit new familes and most of all that we provide opportunities for dads and daughters to create lasting…
This is one of the few things I do in my spare time, and it's a ton of fun to be involved with my daughter as Nation Chief of Orange Blossom North, http://orangespiritnation.org. In this capacity I led over 300 dads and daughters in 8 Tribes to ensure smooth operations of our events for the year (campouts and day events), that our Nation maintained financial stability, we continue to recruit new familes and most of all that we provide opportunities for dads and daughters to create lasting memories together.
During my tenure as Nation Chief, our group has experienced record growth in membership and added several top notch events to our program. -
-
Publications
-
How Firms are Redefining DMS Ownership to Drive Adoption
Savvy firms are leveraging their KM talent to drive better adoption of their DMS system. Learn how two firms, Faegre Baker Daniels and Perkins Coie, have strategically shared ownership of the DMS between IT and KM.
-
Your New Biggest Security Threat – DMS Adoption
ILTA
With all the talk around security, firms are now addressing the elephant in the room - DMS avoidance and how it impacts their ability to properly secure client work product.
-
Not Just Pricing: The Power of Monitoring for Recovering Lost Revenue
Law.com
Tom Baldwin talks about the disconnect between pricing and monitoring, and how firms are losing out on a valuable method to increase profits.
-
Reed Smith's Homegrown Periscope Helps the Firm Navigate E-Discovery
Law Technology News
Tom Baldwin (left), chief knowledge officer at Reed Smith, explains that the firm's Big Data software is a homegrown business intelligence tool called Periscope, which is designed to extract, analyze and report on data from kCura Relativity and numerous law firm resources.
Periscope informs Reed Smith who are the best and worst reviewers for various types of cases—who’s the fastest and slowest. The firm can track numerous data points, said Baldwin, including individual tagging…Tom Baldwin (left), chief knowledge officer at Reed Smith, explains that the firm's Big Data software is a homegrown business intelligence tool called Periscope, which is designed to extract, analyze and report on data from kCura Relativity and numerous law firm resources.
Periscope informs Reed Smith who are the best and worst reviewers for various types of cases—who’s the fastest and slowest. The firm can track numerous data points, said Baldwin, including individual tagging information (e.g., privileged, responsive or not responsive) made by reviewers and how often those decisions are overturned in the quality-control process. For example, the firm knows a document reviewer's alma mater and how long he or she has been in practice do not factor into the quality or speed of review. “We know that from Periscope,” said Baldwin. And the firm can predict e-discovery cost, document review time, and get the true cost of a matter, he said
Read more: http://www.lawtechnologynews.com/id=1202651109086/Reed-Smiths-Homegrown-Periscope-Helps-the-Firm-Navigate-EDiscovery-#ixzz37AcUNbbr
Other authorsSee publication -
Tom Baldwin on Alternative Fee Arrangements
Law Technology News
An interview with Tom Baldwin by Monica Bay on AFA and the state of the legal industry,
discusses using technology to predict and control costs to help answer clients' business needs
Other authorsSee publication -
Change Your Mind - Rethinking Fee Arrangements Can Reveal Untapped Opportunities
Law.com - Law Technology News
Reed Smith's Tom Baldwin and Andrew Baker note that meeting the challenges of alternative fee arrangements and client requests requires a quintessential "team effort."
Other authorsSee publication -
Information Superheroes
UK Legal Support Network
Tom Baldwin, CKO at US-UK giant Reed Smith, talks to Rupert White about why KM is now central to delivering a more efficient, more profitable law firm.
Other authorsSee publication -
Granting Space - A Case Study of Reed Smith's Intranet
Managing Partner Magazine
Reed Smith wanted its new, award-winning intranet to drive greater firm-wide usage through a user interface design that was carefully tailored to an individual’s priorities.
-
WestKM with Recommind & SharePoint - a case study of Reed Smith
Thomson Reuters
Learn about Reed Smith's award-winning implementation as the first firm to have implemented the combination of SharePoint, Recommind and West km.
Honors & Awards
-
Fellow
College of Law Practice Management
The College of Law Practice Management was formed in 1994 to honor and recognize distinguished law practice management professionals, to set standards of achievement for others in the legal profession, and to fund and assist projects that enhance the highest quality of law practice management. Fellowship in the College is the highest honor bestowed upon individuals involved in law practice management.
-
10 Best Intranets of 2016 - Nielsen Norman Group Intranet Design Annual Award
Nielsen Norman Group
Leading user-experience research firm Nielson Norman Group (NN/g) sponsors an annual competition to select the best intranet designs in the world – judged on design and usability criteria – from a selection of nominations around the globe with their “Intranet Design Annual” report. It is the most highly valued study of the functionality and usability of corporate portals globally. Winners of the 2016 Intranet Design Annual impress with their design prowess, content support, UX research…
Leading user-experience research firm Nielson Norman Group (NN/g) sponsors an annual competition to select the best intranet designs in the world – judged on design and usability criteria – from a selection of nominations around the globe with their “Intranet Design Annual” report. It is the most highly valued study of the functionality and usability of corporate portals globally. Winners of the 2016 Intranet Design Annual impress with their design prowess, content support, UX research, responsive design, modern visuals, and SharePoint pushed to its limits.
About Cadwalader Connect
The crisp design of this law firm’s intranet reinforces its goals: to provide easy access to information needed for daily work, enhance connections among employees, and, ultimately, to help the firm provide the best possible service to clients. A daily dashboard aimed at partners, a robust search tool that combs through internal records, and an informative firm directory form the core of this clean, efficient intranet.
“The firm identified the need for a knowledge management system that enhances our ability to address clients’ needs and that supports our culture and coordination through improved internal communication,” said Patrick Quinn, Cadwalader’s Managing Partner. “Cadwalader Connect allows us to leverage powerful tools to efficiently manage our business, strengthen internal and external relationships, provide efficient access to data, and deliver exceptional legal services to our clients.” -
50 Business of Law Trailblazers & Pioneers
National Law Journal
This year the publishing arm of The National Law Journal is recognizing the inaugural list of people who have truly “moved the needle” in facilitating the changing ways that law firms conduct business. Whether it be technological developments, operational efficiencies, marketing & business development breakthroughs, or research – we think this list embodies the spirit that will shepherd
and shape modern law firms as a business going into 2014 and beyond. Legal Business Trailblazers &…This year the publishing arm of The National Law Journal is recognizing the inaugural list of people who have truly “moved the needle” in facilitating the changing ways that law firms conduct business. Whether it be technological developments, operational efficiencies, marketing & business development breakthroughs, or research – we think this list embodies the spirit that will shepherd
and shape modern law firms as a business going into 2014 and beyond. Legal Business Trailblazers & Pioneers catalogs the extraordinary accomplishments of these groundbreaking thinkers. -
Computerworld Premier 100 IT Leaders
Computerworld Magazine
-
Finalist - ILTA Knowledge Management Champion
International Legal Technology Association
-
Finalist - ILTA SharePoint Innovator of the Year
International Legal Technology Association
-
Champion of Technology - LTN Awards
Law Technology News
Reed Smith’s Tom Baldwin was recognized for his work in expanding the firm’s technological capabilities, including nearly doubling the firm’s litigation support revenue in one year. Tom is the only person to win two LTN awards in a single year.
-
ILTA SharePoint Innovator of the Year
International Legal Technology Association
The SharePoint Innovator of the Year award recognizes a law firm or corporate law department for its innovative use of Microsoft's SharePoint technology. Reed Smith's intranet portal was selected by legal industry peers at the conference, who voted on award winners from a field that was narrowed to four finalists from more than 100 submissions. The system was hailed for its innovative integration of Recommind and WestKM along with a myriad of unique features and clean, simple…
The SharePoint Innovator of the Year award recognizes a law firm or corporate law department for its innovative use of Microsoft's SharePoint technology. Reed Smith's intranet portal was selected by legal industry peers at the conference, who voted on award winners from a field that was narrowed to four finalists from more than 100 submissions. The system was hailed for its innovative integration of Recommind and WestKM along with a myriad of unique features and clean, simple interface.
"We are extremely proud of Reed Smith," said Rob Saccone, XMLAW President and CEO. "We feel honored to partner with them on the ambitious vision they had for their portal."
The Reed Smith project team was led by Tom Baldwin, Reed Smith's Chief Knowledge Officer, and Lisa Gianakos, Reed Smith's Director of Knowledge Management. The portal leverages OneView Connect software to integrate internal and external information sources, and also provide targeted content to lawyers and staff. The targeted content requirements were based in part upon user personas created by Janders Dean, another technology vendor. The resulting portal is an intuitive way for users to find critical business information and collaborate with each other, connecting more than 3,200 people in 26 different countries.
-
Most Innovative Use of Technology by a Law Firm - LTN Awards
Law Technology News
Reed Smith of won for its SharePoint ouRSpace system, a firm portal that serves as a multi-faceted central communications and data center. Among the many features it delivered, it was the first Sharepoint intranet to fully integrate Recommind and WestKM into an easy to use, single interface.
-
First Place, Interwoven Matter Centric Computing design
International Legal Technology Association
-
Legal IT Innovator of the Year
LegalIT Forum - Gleneagles, Scotland
The winner demonstrated a striking piece of lateral thinking by shifting away from standard e-newsletters to the world of Blogging. From an original readership of 10,000, the winner's blogged content has surpassed 1,000,000 hits and averages nearly 10,000 hits per day and consistently appears on the first 5 hits for relevant search terms in Google and Yahoo. The winner of Legal IT Innovator of the Year is Tom Baldwin, Chief Knowledge Officer at Sheppard Mullin Richter Hampton, LLP."…
The winner demonstrated a striking piece of lateral thinking by shifting away from standard e-newsletters to the world of Blogging. From an original readership of 10,000, the winner's blogged content has surpassed 1,000,000 hits and averages nearly 10,000 hits per day and consistently appears on the first 5 hits for relevant search terms in Google and Yahoo. The winner of Legal IT Innovator of the Year is Tom Baldwin, Chief Knowledge Officer at Sheppard Mullin Richter Hampton, LLP."
This project really was a classic example of IT and Marketing working together. Our Chief Marketing Officer, Vickie Spang, took this idea and ran with it. Without the collaborative efforts of her group and mine, this project would have never been the success it is. My post on this idea months ago kicked started our efforts, but our Marketing group was instrumental in the adoption of blogs here at the firm.
Recommendations received
7 people have recommended Tom
Join now to viewMore activity by Tom
-
Harness the Power of Knowledge: Your Team’s Superpower in the Age of AI Investing in knowledge is one of the most powerful strategies when it comes…
Harness the Power of Knowledge: Your Team’s Superpower in the Age of AI Investing in knowledge is one of the most powerful strategies when it comes…
Liked by Tom Baldwin
-
I think the legal market is starting to come around, as firms mature in their use of AI. This is particularly true of firms looking at business of…
I think the legal market is starting to come around, as firms mature in their use of AI. This is particularly true of firms looking at business of…
Shared by Tom Baldwin
-
I am excited to moderate this session at the LMA Southeast conference later this week and discuss technology with these fantastic panelists!…
I am excited to moderate this session at the LMA Southeast conference later this week and discuss technology with these fantastic panelists!…
Liked by Tom Baldwin
-
Exciting times ahead as we expand our reach from 15 offices to 18, across more of the country!
Exciting times ahead as we expand our reach from 15 offices to 18, across more of the country!
Liked by Tom Baldwin
-
Thanks for the time Ted! It was a fun, impromptu, chat around data (I know, shocker!) In the coming months, there are going to be more business of…
Thanks for the time Ted! It was a fun, impromptu, chat around data (I know, shocker!) In the coming months, there are going to be more business of…
Shared by Tom Baldwin
-
I have known Beau Mersereau for many years and he is one of the most talented and visionary IT leaders. Amazing opportunity.
I have known Beau Mersereau for many years and he is one of the most talented and visionary IT leaders. Amazing opportunity.
Liked by Tom Baldwin
Other similar profiles
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore MoreOthers named Tom Baldwin in United States
-
Tom Baldwin
SVP - Multicultural Markets at BB&T
-
Tom Baldwin
Senior Director Engineering Technical Strategy
-
Tom Baldwin
Principal at Tom Baldwin Author
-
Tom Baldwin
Customer Success Leader
340 others named Tom Baldwin in United States are on LinkedIn
See others named Tom Baldwin