Tiffany Hutcherson

Rating the quality of AI-generated writing on rubrics such as factuality, completeness, brevity, and grammatical correctness
Reviewing the work of fellow human writers
Responding to prompts with top-tier original writing

As a freelancer, I can grow my business. I earn wages per-job or per-task, typically for short-term work. By freelancing, I can work from home or a non-traditional workspace, with a flexible work schedule, and a better work/life balance.

Widescope -Optum Serve- Department of Veteran Affairs

Responsible for scheduling appointments for patients with a provider using the computerized scheduling system. Consistently exhibits behavior and communication skills that demonstrate Optum’s commitment to superior customer service, including quality, care, and concern with every internal and external customer. Receives and processes multiple incoming calls for appointments. Schedules appointments by physician and/or department… Show more

Widescope -Optum Serve- Department of Veteran Affairs

Responsible for scheduling appointments for patients with a provider using the computerized scheduling system. Consistently exhibits behavior and communication skills that demonstrate Optum’s commitment to superior customer service, including quality, care, and concern with every internal and external customer. Receives and processes multiple incoming calls for appointments. Schedules appointments by physician and/or department requirements. Coordinates with other departments as necessary. Verifies patient demographics and insurance information, and updates changes as needed. Confirms appointments according to site policy. Cancel/reschedule appointments according to provider schedule changes. Notifies appropriate clinic staff. Sends pre-visit information to patients according to site policy. Runs bump list and other reports as required. Communicates appropriate information to providers or assistants in the office and to the Business/Eligibility department as needed. Adheres to Universal Precautions at all times. Adheres to safety policies and procedures at all times. Uses, protects and discloses Optum patients’ protected health information (PHI) only by Health Insurance Portability and Accountability Act (HIPAA) standards. Performs additional duties as assigned. Show less

Responsible for serving as the liaison and customer advocate focused on improving the customer experience. Maintain accurate customer records, provide regular updates, respond to inquiries, and promptly address any client concerns. Monitor and manage customer project performance including verifying the accuracy and completion of all contract and financial submissions, permit and utility status, and scheduling support. Collaborate with internal departments to ensure they fulfill all customer… Show more

Responsible for serving as the liaison and customer advocate focused on improving the customer experience. Maintain accurate customer records, provide regular updates, respond to inquiries, and promptly address any client concerns. Monitor and manage customer project performance including verifying the accuracy and completion of all contract and financial submissions, permit and utility status, and scheduling support. Collaborate with internal departments to ensure they fulfill all customer requests including field operations, design, sales, utility, HOA’s, and the customer to verify the Scope of Work and ensure it is included in the contract documents. Ensure customer satisfaction and retention by understanding what customers want and how to meet their needs. Make decisions about handling customer concerns or requests and resolving customer complaints. This includes working with ADT Solar’s approved lenders to help customers obtain financing approval. Track customer feedback and prevent additional issues by recommending process and product improvements Show less

Responsible for utilizing applicable databases and entering appropriate information in an accurate and timely manner. Review reports to ensure billing accuracy foster parent payments and coordinate changes through billing specialists in the corporate finance department. Provide feedback to team members regarding the presence and absence of documentation through generated reports, and management of Intakes, Discharges, Moves, and Respites. Maintain and track all referrals through applicable… Show more

Responsible for utilizing applicable databases and entering appropriate information in an accurate and timely manner. Review reports to ensure billing accuracy foster parent payments and coordinate changes through billing specialists in the corporate finance department. Provide feedback to team members regarding the presence and absence of documentation through generated reports, and management of Intakes, Discharges, Moves, and Respites. Maintain and track all referrals through applicable databases. Update consumer information to ensure that it is current. Serve as a liaison to the finance team regarding billing and payments to the office and programs. Verify insurance for all Behavioral Health clients at the point of entry and ongoing. Track all Behavioral Health Medicaid authorizations throughout client service and communicate any issues and/or concerns with the team. Work all claims via Evolv Routing prior to billing runs and communicate with the Operations Liaison as problems arise. Serve as a liaison amongst the Program Director, General Manager, direct service staff, shared service staff, and others as appropriate. Provide current and accurate information to the team regarding per diems and any other missing/needed financial data. Process and submit expenses to the state or other entities for reimbursement. Show less

As a Customer Service Assistant I answer telephone and greets visitors; provides information and assistance; refers to appropriate personnel. Updates appointment diaries and logbooks. Responds to customer inquiries related to bills. Sorts and distributes incoming mail and packages. Prepares forms, letters and memorandum. Maintains and tidies the reception area. Maintains files and records. Receives complaints and requests from the general public and dispatches appropriate personnel in response.… Show more

As a Customer Service Assistant I answer telephone and greets visitors; provides information and assistance; refers to appropriate personnel. Updates appointment diaries and logbooks. Responds to customer inquiries related to bills. Sorts and distributes incoming mail and packages. Prepares forms, letters and memorandum. Maintains and tidies the reception area. Maintains files and records. Receives complaints and requests from the general public and dispatches appropriate personnel in response. Receives, reviews and prepares work orders. Monitors personnel and equipment locations. Show less

As an Receptionist I welcomes patients and visitors by greeting them in person or on the telephone; answering or referring inquiries and maintaining the reception area. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Protects patients'… Show more

As an Receptionist I welcomes patients and visitors by greeting them in person or on the telephone; answering or referring inquiries and maintaining the reception area. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. As an Mental Health Technicians work with mentally, developmentally, or emotionally impaired individuals. They work with other psychiatrists, psychologists, social workers, counselors and therapists. Mental Health Technicians help people reach goals established in a therapeutic plan for their care. This involves working on goals in personal care, independent living, health care, and social, recreational and employment activities. Mental Health Technicians have close contact with patients, helping keep track of progress toward goals, barriers to reaching goals, and emergence of new goals. Show less

The Client Service Professional will deliver an outstanding client experience by creating a warm and welcoming first and lasting impression that exceeds the unique needs and preferences of each client.

The Client Service Professional is responsible for:

Greeting clients in a personalized, friendly, and inviting manner
Matching clients with the best suited tax professional for their needs
Scheduling clients how they would like to be scheduled
Handling client exits by… Show more

The Client Service Professional will deliver an outstanding client experience by creating a warm and welcoming first and lasting impression that exceeds the unique needs and preferences of each client.

The Client Service Professional is responsible for:

Greeting clients in a personalized, friendly, and inviting manner
Matching clients with the best suited tax professional for their needs
Scheduling clients how they would like to be scheduled
Handling client exits by assuring all current and future needs are met
Maintaining office cleanliness and organization of resources with team members Show less

Duties include, but not limited to stocking location, traveling, demonstrating data and products, Wireless Pricing. Worker will be trained on products and services and qualifying customers for updates and/or add-a-line.