Thoughts from ConnectWise PartnerFest '24
The "PE Financial Backer" fireside forum at PartnerFest24 provided a fascinating glimpse into the evolving world of private equity investment in the managed service provider (MSP) industry. As the MSP market undergoes significant consolidation and transformation, driven by an influx of over $150 billion in private equity capital, MSPs and their partners are navigating a new landscape of opportunities and challenges.
The panel featured leaders from private equity, banking and a founder lead operating partner who have been at the forefront of this transformation, including Sydney Hockett from Evergreen Services Group, Rashaad Bajwa from Integris, and Abraham Garver from Focus Investment Banking specializing in MSP transactions. Through their unique perspectives and experiences, the panelists shed light on the key trends, strategies, and implications of private equity investment for MSPs the industry.
Key insights:
1) Decision-makers within PE-backed MSPs are changing.
2) The MSP industry is seeing significant consolidation, with over $150 billion of private equity money seeking to make platform investments in the space.
PE-backed MSPs often prioritize integration, standardization, and professionalization of their acquired companies to achieve economies of scale and drive growth.
3) The IT Nation Evolve community has been a game-changer for MSPs, providing a valuable platform for networking, peer learning, and business development.
4) As MSPs grow and become PE-backed, their relationships with vendors like ConnectWise are evolving, with a greater focus on strategic partnerships and value creation.
Advice for ConnectWise Colleagues:
1) Understand the unique needs and priorities of PE-backed MSPs and tailor your engagement and support accordingly. Remember that timing is everything!
2) Understand and be proactive in building relationships with the new decision-makers of PE-backed MSPs to ensure continued partnership and value creation.
3) Demonstrate the value-add of ConnectWise solutions and how they can support the growth, professionalization, and integration goals of PE-backed MSPs.
4) Collaborate with PE-backed MSPs to provide strategic insights, best practices, and resources that can help them navigate the challenges and opportunities of rapid growth and consolidation.
5) Continue to foster and support the IT Nation Evolve community, which is a critical platform for MSPs to connect, learn, and grow, and can help ConnectWise stay close to the evolving needs of the industry.
Conclusion:
The MSP industry is undergoing significant transformation, driven by the influx of private equity investment and the rapid consolidation of the market. As the market evolves, needs, priorities, and decision-making structures are changing, presenting both challenges and opportunities for partners like ConnectWise.
We are The IT Nation. Wise Together, Rise Together!
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