About
I'm a certified leadership coach with a background in corporate finance and data…
Experience
Education
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Penn State University
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Dean's List
Activities & Societies:
• Diversity Chair, Penn State Hotel & Restaurant Society
• Program Ambassador, Education Abroad
• Eta Sigma Delta International Hospitality Management Honor Society
• Japanese Tutor -
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Intensive coach training program accredited by the International Coaching Federation.
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While studying abroad, I undertook a rigorous course load of 18 credits across diverse disciplines. Concurrently, I held the role of Translation Services Intern at Nicole Miller Skin Care (Melaleuca, Inc. Japan). Upon my return, I became an IES Program Ambassador, providing guidance, feedback, and mentorship to prospective study abroad students.
Licenses & Certifications
Volunteer Experience
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Sustaining Member & Mentor
Junior League of Miami
- Present 10 years 5 months
Previous Leadership Roles:
• Executive Vice President, 2021-2022
• Executive Vice President Elect, 2020-2021
• Vice President Membership Engagement, 2019-2020
• Director At Large, 2018-2019
• Leadership Training Chair & New Member Mentor, 2017-2018
• New Member Co-Chair & Nominating Committee Member, 2016-2017
• Membership Outreach Chair, 2015-2016
KEY PROJECT: Member Experience Transformation
I spearheaded a transformative shift within our organization…Previous Leadership Roles:
• Executive Vice President, 2021-2022
• Executive Vice President Elect, 2020-2021
• Vice President Membership Engagement, 2019-2020
• Director At Large, 2018-2019
• Leadership Training Chair & New Member Mentor, 2017-2018
• New Member Co-Chair & Nominating Committee Member, 2016-2017
• Membership Outreach Chair, 2015-2016
KEY PROJECT: Member Experience Transformation
I spearheaded a transformative shift within our organization, transitioning from a requirement-based system to a people-centric culture, prioritizing member experience. This project involved research and external benchmarking of other Junior Leagues. Additionally, in partnership with our membership team, I leveraged listening tools and survey data to develop strategic action plans in response to findings. Members now have the autonomy to select their volunteer path and commitment level, promoting meaningful engagement without burnout. This framework has elevated morale and engagement, resulting in increased volunteer retention.
KEY PROJECT: New Member Recruitment & Onboarding
I chaired a committee of six members, organizing monthly recruitment events to attract and engage prospective volunteers. In response to member feedback, we expanded the scope of our outreach efforts to include community volunteering sessions, leading to our largest new member class (140 women). In this role, I also partnered with our membership and leadership development teams to establish a 1-year new-member onboarding program, offering mentorship, personalized career pathing, and regular touch points. The program is still in use today. -
Communications Liaison, Team EPIC Service
Host Hotels & Resorts
- 1 year
I oversaw comprehensive communication efforts for Host's corporate community service group, Team EPIC Service. I was responsible for executing projects in support of various non-profits in the Washington, DC area including the Alzheimer's Association® and The Leukemia & Lymphoma Society® (see below for specific highlights). Beyond contributing to program planning and execution, I introduced an efficient volunteer hour tracking system, enhancing productivity and clarifying roles within the team.
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Co-Chair, Walk to End Alzheimer's
Alzheimer's Association®
I led an 18-member committee dedicated to organizing and executing engaging fundraising events to strengthen a sense of community and belonging while supporting Alzheimer's disease research, awareness, and caregiving programs. Our efforts resulted in an impressive fundraising total of $68,000.
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Core Committee Member
The Leukemia & Lymphoma Society
In partnership with our internal community service team, I developed and managed fundraising initiatives, informational sessions, and various company-wide events for our corporate-sponsored walk team participating in the 2013 Leukemia & Lymphoma Light the Night Walk in Washington, DC. Our collective efforts resulted in a remarkable fundraising total of $90,000.
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