Mike Egli

Mike Egli

Austin, Texas Metropolitan Area
976 followers 500+ connections

About

As a Leader in Technology Sales and a specialist in Telecommunications, the Contact…

Activity

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Experience

Education

  • University of Oregon

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Projects

  • LIHEAP Scheduling & Management System

    - Present

    The LIHEAP Scheduling & Management System (LSM) is a fully-integrated web application and Interactive Voice Response (IVR) system that greatly improves the efficiency and effectiveness of administering LIHEAP, weatherization and other energy assistance programs. Agencies, utilities and community organizations can now automate routine pre-qualification, appointment creation, confirmation, rescheduling and cancellations, plus application and pledge status inquiries with no direct customer…

    The LIHEAP Scheduling & Management System (LSM) is a fully-integrated web application and Interactive Voice Response (IVR) system that greatly improves the efficiency and effectiveness of administering LIHEAP, weatherization and other energy assistance programs. Agencies, utilities and community organizations can now automate routine pre-qualification, appointment creation, confirmation, rescheduling and cancellations, plus application and pledge status inquiries with no direct customer interaction during the scheduling process. Additional features provide streamlined reporting and third-party data exchange throughout the customer/agency workflow.

    Other creators
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Languages

  • English

    Native or bilingual proficiency

  • German

    Native or bilingual proficiency

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