“I have had the pleasure of knowing Karen, a dynamic and passionate professional with over 25 years of experience in sales, including Director of Business Development and Certified Franchise Executive roles. Karen is a true master connector, dedicated to building and nurturing relationships with everyone she encounters, be it family, franchisors, franchisees, suppliers, or consultant partners. Karen's commitment to excellence is evident in her approach to work. She strives to exceed expectations with unparalleled service, ensuring that every interaction is personal and meaningful. Her vision to revolutionize communication, one live voice at a time, is truly inspiring. With AnswerConnect, she is dedicated to enhancing customer interactions and propelling franchise brands to unparalleled success. Karen’s passion for her work and her ability to connect with people on a deep level makes her an invaluable asset to any team. If you're looking for someone who is dedicated, enthusiastic, and always ready to go the extra mile, look no further than Karen. She is a true professional and a pleasure to have in my trusted network!”
About
Leveraging over 25 years in sales, including Director of Business Development and…
Contributions
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Here's how you can improve your relationship with a difficult boss in outside sales.
My boss is not difficult and I am very grateful. However, when showing initive put the work in. Creating a one pager with the following: Why you want to do something. How you plan on doing it. What the KPIs will be. Who will be involved and or need to know and could be affected by the idea/experiment. When you want to start the project and or experiment. Providing all of the information will show you initive and thought process. Then your boss can review it and add or address things you didn't. It will show respect for your boss while sharing your desire to grow with the company. It may change the workplace relationship.
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How can you excel in service sales and become a top performer?
Building relationships that are authentic and real is the key to long term sales success. People buy from people they trust and they remember how you made them feel. If you want the quick win you will work harder, and miss out on the joy of truly building a relationship that will last past the one interaction and bring prosperity to you that is financial and personal.
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What does a head of sales marketing do?
Have an open and growth mindset. To be an effective sales leader you must to lead by example, you must listen and encourage people to grow beyond what they believe their own potential. You will have a large variety of administrative tasks. I believe the most important is relationship building and networking. Teach your sales team to always be networking. Show up, follow up, ask for the sale and sign up!
Activity
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It's not me on the jet ski, I promise 😮💨 But I didn't mention this.... My last video got a bunch of comments thank you so much! The event is…
It's not me on the jet ski, I promise 😮💨 But I didn't mention this.... My last video got a bunch of comments thank you so much! The event is…
Liked by Karen Booze, CFE
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“Core values are generic.” 💁♀️ “Core values are just for show.” 🎭 “Core values don’t really matter day-to-day.” 🗓️ Let me tell you…
“Core values are generic.” 💁♀️ “Core values are just for show.” 🎭 “Core values don’t really matter day-to-day.” 🗓️ Let me tell you…
Liked by Karen Booze, CFE
Experience
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Education
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Activities and Societies: English, Humanities, Civil Studies.
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Licenses & Certifications
Volunteer Experience
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General Volunteer
Gresham-Barlow School District 10J
- Present 18 years
Children
Working with children, coaches, and teachers as support.
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VetFran Member and Volunteer
International Franchise Association
- Present 1 year 8 months
i18n_veterans
Worked with IFA and members to support needs of Veterans franchise education conferences.
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Advisor for the Linfield University Online and Continuing Education Customer Experience Certificate Program
Linfield University
- Present 1 year 3 months
Education
Areas of Expertise
Your Customer Experience Strategy
Your Customers, Their Experience Journey
Customer-Focused Innovation
Customer First Culture
Principles of Customer Relationship Building
Customer Experience Functional Alignment
Accelerate & Improve Decisions with Data
Customer Experience in your Organization-Navigating Politics of Change
Publications
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Phone Calling in 2020
Social Geek Radio
See publicationKaren Booze of AnswerConnect joins the show to share how improving your organization’s phone engagements can lead to better brand consistency, more trust with customers, and better brand storytelling opportunities.
We also chat about the future of work, the 2019 #MITCon event, the benefits of working in the franchise industry, and we have some fun discussing our own Personal Brands!
Courses
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Fran-Guard 2020
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Projects
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Zen Windows Partnership
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Luke Milligan - General Manager - Zen Windows
He was looking for a career change when covid hit - he was with his previous company for 9-10 years and he felt like that was a long enough time that he shouldn’t have to worry about getting laid off.
Luke went to work for Zen Windows Kansas City and after the first 3 weeks he got more sales than the territory had ever had gotten before. Then the next month he doubled that again.
He says then he started managing the…Luke Milligan - General Manager - Zen Windows
He was looking for a career change when covid hit - he was with his previous company for 9-10 years and he felt like that was a long enough time that he shouldn’t have to worry about getting laid off.
Luke went to work for Zen Windows Kansas City and after the first 3 weeks he got more sales than the territory had ever had gotten before. Then the next month he doubled that again.
He says then he started managing the corporate locations 3 years into working for Zen Windows and he is now managing 7 locations - 4 employees and about 40 installers throughout the locations.
He wasn’t really happy with the answering service that they were getting in Kansas City. He wanted a company that they could use anywhere with any new location and the onboarding would be seamless. He says after the first 1-2 months of using AnswerConnect they knew it was a good fit and they wanted to bring on the other areas.
One of the things they needed the most help with is the phones were ringing off the hook and they couldn’t focus. “You’d be on a call and 3 other calls coming through”
He no longer hears callers complaining about agents being rude or missing out on business because of an interaction with the answering service, that just doesn’t happen. “You guys really do hire good people. It is very very rare that there is any problem. And if there is a problem it is not a huge deal.”
He loves not having to be around his phone all the time - knowing that you guys are there honestly, it is one of the biggest things. One sentence - “Awesome. I have nothing but good things to say about AnswerConnect and how they have helped our business grow.”Other creators -
Honors & Awards
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Bronze Medalist Stevie Award 2019 Woman Executive of the Year
https://stevieawards.com/women
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Award Winning Toastmaster
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Multiple awards
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Best Speaker and Best Table Topics
Toastmaster
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Best Speaker and Best Table Topics
Toastmasters
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Best Speaker and Best Table Topics
Toastmaster
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Best Speaker and Best Table Topics
Toastmaster
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Best Speaker and Best Table Topics
Toastmaster
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Best Speaker and Best Table Topics
Toastmaster
I have won this award a multitude of times and am a proud member of Toastmaster International for 3 years.
Organizations
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IFA International Franchise Association
Supplier
- PresentSince 1960, the International Franchise Association has represented and protected the interests of the franchise community as well as the American entrepreneurial spirit. Membership in the IFA is for franchise professionals who are committed to excellence and who adhere to IFA’s Code of Ethics. Our three membership categories are franchisees, franchisors, and suppliers.
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Portland Chamber of Commerce
member
- PresentThe Portland Business Alliance promotes and fosters an environment in the Portland region that attracts, supports and retains private-sector jobs, spurs economic vitality and enables quality educational opportunities for the region’s residents. The Alliance is the leading voice of business for the Portland-metro region.
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Toastmasters
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Linfield University
Advisory Board
Recommendations received
22 people have recommended Karen
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