About
Visionary digital product and marketing leader with 16+ years of experience driving…
Articles by Jon
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Setting Expectations when building an Awesome Team
Setting Expectations when building an Awesome Team
By Jon DeLaurie
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AI in Pet Nutrition: Revolutionizing Customer Experience in a Market Expected to Grow Significantly
AI in Pet Nutrition: Revolutionizing Customer Experience in a Market Expected to Grow Significantly
By Jon DeLaurie
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Maximizing Customer Value: My Approach to Digital Product Development in the Pet Industry
Maximizing Customer Value: My Approach to Digital Product Development in the Pet Industry
By Jon DeLaurie
Contributions
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You're aiming to excel in customer experience. How can you establish yourself as a sought-after expert?
Continuous learning is mandatory for CX. This is the "Empathy" stage but learning should continue through the Customer Value Chain and continually learn through each step, not just the Research/Empathy stage.
Activity
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Always love spending time with the brilliant students at Lincoln Memorial University-College of Veterinary Medicine. We talked about surgery…
Always love spending time with the brilliant students at Lincoln Memorial University-College of Veterinary Medicine. We talked about surgery…
Liked by Jon DeLaurie
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LET’S GO!!!!! Sooooooo excited for Matt, Megan, and the whole team!!!!! Anyone looking for an amazing vet team to take great care of their fur…
LET’S GO!!!!! Sooooooo excited for Matt, Megan, and the whole team!!!!! Anyone looking for an amazing vet team to take great care of their fur…
Liked by Jon DeLaurie
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A great 🐶 A Pup Above kick off training with Allie and her team at Feeders Pet Supply #14 in New Albany, Indiana! 👏 This team is excited and…
A great 🐶 A Pup Above kick off training with Allie and her team at Feeders Pet Supply #14 in New Albany, Indiana! 👏 This team is excited and…
Liked by Jon DeLaurie
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Licenses & Certifications
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Anatomy
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Biology
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Chemistry
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Physics
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Quantitative Analysis
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Languages
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English
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An Awesome Team is a group of people who are experts in their fields, and who are able to work together effectively. They are able to automate as…
An Awesome Team is a group of people who are experts in their fields, and who are able to work together effectively. They are able to automate as…
Shared by Jon DeLaurie
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🎢 Understanding the Difference Between Program and Project Manager Over the years in my career, I've encountered many who often conflate the roles…
🎢 Understanding the Difference Between Program and Project Manager Over the years in my career, I've encountered many who often conflate the roles…
Liked by Jon DeLaurie
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Hey everyone! My wife, Cynthia True, has a podcast doc coming out next week, September 12. Here’s a trailer she made to mark the launch date. So, for…
Hey everyone! My wife, Cynthia True, has a podcast doc coming out next week, September 12. Here’s a trailer she made to mark the launch date. So, for…
Liked by Jon DeLaurie
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The world is increasingly complex, and the problems we face are becoming more Wicked. To solve these problems, we need to be able to quickly learn…
The world is increasingly complex, and the problems we face are becoming more Wicked. To solve these problems, we need to be able to quickly learn…
Shared by Jon DeLaurie
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