About
A seasoned professional with 18+ years of experience in the Information Technology…
Services
Articles by Abhishek
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How To Reduce The Cost Of Business Operations?
How To Reduce The Cost Of Business Operations?
By Abhishek Sharma ☁
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Why Is It Important to Prioritize Employee Management?
Why Is It Important to Prioritize Employee Management?
By Abhishek Sharma ☁
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How Does Office Culture Affect The Productivity Of Employees?
How Does Office Culture Affect The Productivity Of Employees?
By Abhishek Sharma ☁
Contributions
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Here's how you can set realistic deadlines and manage client expectations in consulting.
Providing consultation requires a thorough understanding of the project's scope, deliverables, and complexities. Creating a flow or blueprint is essential. A consultant should seek validation from the customer to ensure it includes everything according to their business needs. To set realistic deadlines, check the availability of team members and consider potential unplanned roadblocks. Including a buffer can compensate for the time needed for testing and handover. Keep the client involved, and maintain transparency with frequent progress calls rather than attempting to complete the whole application in one go. Importantly, avoid taking change requests during the first phase. Set realistic expectations upfront and strive to exceed them.
Activity
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Read our latest blog to discover how Encaptechno, a Zoho Partner, transformed an automotive manufacturer's operations with a custom Zoho Creator…
Read our latest blog to discover how Encaptechno, a Zoho Partner, transformed an automotive manufacturer's operations with a custom Zoho Creator…
Liked by Abhishek Sharma ☁
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As a marketer, having the right tools can make all the difference in crafting winning strategies. At #ZoholicsEgypt, I had the chance to showcase…
As a marketer, having the right tools can make all the difference in crafting winning strategies. At #ZoholicsEgypt, I had the chance to showcase…
Liked by Abhishek Sharma ☁
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My PhD work compiled way back in June 2013 was in the domain of multimedia communications + evolutionary computation (a branch of AI) + real time…
My PhD work compiled way back in June 2013 was in the domain of multimedia communications + evolutionary computation (a branch of AI) + real time…
Liked by Abhishek Sharma ☁
Experience
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Education
Licenses & Certifications
Projects
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Salesforce Implementation for Law Office
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Salesforce Integration with Appointment Plus - Deck Helmet
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Salesforce Implementation & Customization - HappyRockMs
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Salesforce Trigger Development - Mozilla Foundation
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Languages
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English
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Recommendations received
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LinkedIn User
3 people have recommended Abhishek
Join now to viewMore activity by Abhishek
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Today’s career guidance session for the 1st year MBA students of Vels University, Pallavaram, Chennai. 🥰 #youthmotivation #careerguidance #students…
Today’s career guidance session for the 1st year MBA students of Vels University, Pallavaram, Chennai. 🥰 #youthmotivation #careerguidance #students…
Liked by Abhishek Sharma ☁
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Thrilled to be at the Canadian Mortgage Brokers Association - Ontario GTA Symposium today! Gaining valuable insights and connecting with industry…
Thrilled to be at the Canadian Mortgage Brokers Association - Ontario GTA Symposium today! Gaining valuable insights and connecting with industry…
Liked by Abhishek Sharma ☁
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Wishing everyone a belated but very happy Diwali! Zoho's Austin office celebrated with good food and even better company. I spent the week after in…
Wishing everyone a belated but very happy Diwali! Zoho's Austin office celebrated with good food and even better company. I spent the week after in…
Liked by Abhishek Sharma ☁
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My words falter, and emotions grip me tightly as I reflect on two transformative years with Zoho—a place that has changed my life in ways I never…
My words falter, and emotions grip me tightly as I reflect on two transformative years with Zoho—a place that has changed my life in ways I never…
Liked by Abhishek Sharma ☁
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I'm an engineer, and my wife is a chartered accountant. We took paths that tick all the boxes – secure, stable, respected. But, 3 years ago, Shilpa…
I'm an engineer, and my wife is a chartered accountant. We took paths that tick all the boxes – secure, stable, respected. But, 3 years ago, Shilpa…
Liked by Abhishek Sharma ☁
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Explained and explored how we can stop 🛑 talking about being Self centred, selfish & self obsessed RATHER Focus on the positive words connected…
Explained and explored how we can stop 🛑 talking about being Self centred, selfish & self obsessed RATHER Focus on the positive words connected…
Liked by Abhishek Sharma ☁
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From Dream to Reality: A Journey of Resilience and Growth! I'm thrilled to share that my book “The Art of Being a Survivor” is officially published!…
From Dream to Reality: A Journey of Resilience and Growth! I'm thrilled to share that my book “The Art of Being a Survivor” is officially published!…
Liked by Abhishek Sharma ☁
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Don’t you agree that we need mental spa as much in this busy life as we need body spa or hair spa? Good news guys 🌱🧘♀🍀 our Panchkula city has…
Don’t you agree that we need mental spa as much in this busy life as we need body spa or hair spa? Good news guys 🌱🧘♀🍀 our Panchkula city has…
Liked by Abhishek Sharma ☁
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True growth begins the moment you step outside your comfort zone 🌱 It’s so tempting to stay in the safety of what’s familiar, but that’s where we…
True growth begins the moment you step outside your comfort zone 🌱 It’s so tempting to stay in the safety of what’s familiar, but that’s where we…
Liked by Abhishek Sharma ☁
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🇸🇬 Kicking off EDUtech Asia 2024 here in Singapore! Stop by booth D13 at the Sands Expo & Convention Center Inc today and tomorrow to see how Zoho…
🇸🇬 Kicking off EDUtech Asia 2024 here in Singapore! Stop by booth D13 at the Sands Expo & Convention Center Inc today and tomorrow to see how Zoho…
Liked by Abhishek Sharma ☁
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Salesforce is a superior technology with wonderful benefits for manufacturers. However, incredible technology is not enough to guarantee success, especially when there are high implementation failure rates. Here's what you should know for a successful implementation. Learn More: https://zurl.co/j9y6 #rSTARTechnologies #Salesforce #Manufacturers
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#DigitalTransformation is reshaping the market outcomes of the #financialservices industry. Incumbent #NBFCs have been acquiring a new generation of customers with digital-first platforms. Customer experience is now a relevant differentiator in financial services. Proud to be helping our customers leverage the power of digital-first platforms with engaging onboarding, fulfillment, and servicing journeys to deliver personalized omnichannel experiences to all tiers of customers. InfoAxon Technologies Limited #infoaxon #fintech #digitallending #lending #customerexperience #CX
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Creator Scripts
🚀 Exciting News: Zoho SalesIQ Rolls Out GenAI, Revolutionizing Customer Support! 🚀 As businesses continually strive to optimize customer experiences, Zoho SalesIQ is leading the charge with its newest offering, GenAI. This AI-powered enhancement is set to transform the landscape of customer support, providing smart solutions that not only streamline processes but also elevate customer satisfaction. Having worked with numerous customer support tools over the years, I can vouch for the importance of efficiency and personalization in customer interactions. GenAI’s key features, including intelligent routing, automated responses, and proactive engagement, are game-changers. 🧠💡 For instance, the intelligent routing capability ensures that customer queries are not just answered but are directed to the most equipped agents available, a feature I found particularly lacking in many existing tools. 🔄 The incorporation of sentiment analysis and multi-channel support also stands out. It reminds me of a time when handling sensitive customer issues promptly could have retained a customer who instead churned due to delayed responses. Here are some benefits I anticipate with GenAI: 1. **Quicker Resolution Times**: Automated responses and proactive issue identification will speed up support. 2. **Higher Productivity**: Agents can now focus on complex queries while GenAI handles routine questions. 3. **Cost Efficiency**: Automating routine tasks implies reduced operational costs. 🔎💬 What are your thoughts on integrating AI in customer support? Have you experienced a significant efficiency or change in customer satisfaction with such integrations? I would love to hear your experiences or thoughts! #CustomerSupport #AI #ZohoSalesIQ #GenAI #TechInnovation #CRMIntegration #BusinessGrowth #Automation https://zurl.co/bWH6
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QB Sync Made Easy
QB Sync Made Easy supercharges your QuickBooks Salesforce integration by integrating both standard & custom price books into the Salesforce ecosystem for better control over your pricing strategies. Know more! https://bit.ly/3xKXGGx Salesforce Salesforce AppExchange Intuit QuickBooks #salesforce #quickbooks #appexchange #custom #integration #ecosystem #strategies #pricing #books #crmintegration #ecosystems
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Nubis | Salesforce Solutions and Services
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Dextara Datamatics
Unveiling the Digital Transformation and CPQ Software Chronicles: Our research report reveals insights on CPQ software & its role in revolutionizing sales processes. Read the full report here: https://lnkd.in/gmYfNfai #dxcpq #digitaltransformation #salesoperations #salesforceconsulting
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Clover Infotech
💡 In an era defined by rapid technological advancements and ever-evolving market demands, businesses must stay ahead of the curve to remain competitive. Read how Cloud ERP systems can revolutionize business processes and position companies for sustained success in our latest blog by Siddharth Deshmukh... 📰 https://lnkd.in/dEHwcp-q To stay updated with the latest in #technology, visit our Knowledge Hub (blog) 👉 https://lnkd.in/dyRSKwqu #news #technologynews #technology #cloud #erp #erpsolution #techbusiness #erpsolutions #cloudmodernization #cloudadoption
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Quality Assured Solutions Inc.
Is Your Business Drowning in Tasks But Starving for Growth? Quality Assured Solutions throws you a lifeline! We're your one-stop BPO shop, here to supercharge your operations and free up your team to focus on what matters most - skyrocketing your success! Here's how we transform your business: Customer Experience Champions: Our passionate pros become an extension of your team, delivering flawless customer support that keeps clients raving. Debt Recovery Dynamos: We tackle overdue payments with efficiency and finesse, ensuring a healthy cash flow for your continued growth. Sales Support Specialists: Boost your sales game with our skilled support staff, who nurture leads and convert them into loyal customers. Data Analyzers with Superpowers: We unlock the secrets hidden in your data, providing powerful insights to drive smarter business decisions. Stop feeling overwhelmed and start achieving more! Let Quality Assured Solutions be your secret weapon. Connect with us today and see how we can propel your business to new heights! Visit our website to find out more - https://lnkd.in/gPFDmJez #BPO #CustomerService #GrowthHacking #DebtRecovery #SalesSupport #BusinessSolutions #LetsTalk P.S. Share your biggest business challenge in the comments and let's see how we can help!
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Envision (A Netsmartz Company)
Ever feel like your #ecommerce platform falls short in delivering personalized experiences? Say hello to Salesforce Lightning! Revolutionize your sales strategy with tailored interactions, dynamic insights, and seamless mobile optimization. Elevate your ecommerce game today! Contact us to know more: https://bit.ly/49TWmP6 #salesforce #SalesforceLightning #Ecommerce #personalization #customerexperience #envision
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Ika Three Sixty
Zoho Sales IQ has a chatbot which provides instant support, strengthens customer relations and effortlessly turns prospects into loyal clients, all while maximizing your lead generation. Turn every customer interaction into a growth opportunity with Zoho SalesIQ. Stay ahead with smart chat, real-time visitor insights, and personalized support that boosts conversions. Your next big deal is just one conversation away. #SalesIQ #ZohoSalesIQ #DoMoreWithZoho
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Evoluz Global Solutions
Streamline sales, enhance customer relationships, and uncover insights with Zoho CRM! From lead scoring and automation to conversational AI and customizable workflows, let Zoho CRM empower your business. Ready to scale new heights? Partner with Evoluz Global Solutions, your Zoho CRM experts, for a winning strategy. DM us for a free consultation today! #zoho #crm #zohoone #zohocampaigns #business #zohosocial #zoholics #zohobooks #octfis #octfisian #octfistechnollp #zohobook #salesforce #zohopartner #sales #marketing #zohomail #zohomeeting #zohopremiumpartner #zohoinspire #india #zohogermany #crmsoftware #zohopeople #smallbusiness #covid #entrepreneur #gozoho #zohopartners #ZohoCRM #CRMStrategy #ScaleYourBusiness #Evoluz #Zoho
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DealDox.io
Our customizable CPQ solution lets you effortlessly estimate, streamline, and finalize deals, transforming your entire pre-sales process. 🚀 💡 Ready to revolutionize your workflow? Book a demo: 🔗 https://bit.ly/3ZdCfry #DealDox #SalesEfficiency #CPQ #DealManagement #BusinessTransformation
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Ananta Resource Management
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