What if getting people to care at work wasn’t just possible, but within your reach? 💫 Jessica Kriegel, Chief Scientist of Workplace Culture for CULTURE PARTNERS , shares powerful insights on creating genuine engagement in her keynote: How To Get People To Give A Sh*t. 🔗 Watch the full video now: https://bit.ly/40M23Of #WorkplaceCulture #Leadership #EmployeeEngagement #TSIAWorldENVISION
TSIA
Information Services
San Diego, CA 34,327 followers
Technology & Services Industry Association helps companies make smart decisions.
About us
TSIA (Technology & Services Industry Association), the creator of the LAER model, is a trusted subscription-based research and advisory company, serving over 40,000 industry leaders at companies like AWS, Cisco, NTT Ltd, John Deere, and Change Healthcare—worldwide. Our TSIA Portal provides free access to everything from industry trends to research-led webinars. Learn more at tsia.com.
- Website
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https://bit.ly/m/TSIA
External link for TSIA
- Industry
- Information Services
- Company size
- 51-200 employees
- Headquarters
- San Diego, CA
- Type
- Privately Held
- Founded
- 2009
- Specialties
- Education Services, Field Services, Professional Services, XaaS, Managed Services, Adoption and Consumption, Data Analytics, Customer Success, Support Services, Product Management, Digital Transformation, Partner Channel Optimization, Operational Best Practices , Subscription Sales, Benchmarking, Revenue Generation, SaaS, and Tech Sales
Locations
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Primary
17065 Camino San Bernardo
Suite 200
San Diego, CA 92127, US
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Suite 130 & 346
Los Gatos, CA 95030, US
Employees at TSIA
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John Grosshans
Chief Revenue Officer | President | GTM | Board Member | Advisor
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Dave Baca
Director of Support Services Research for TSIA at Technology Services Industry Association (TSIA)
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Chris Belden
Chief Customer Officer - Specialize in SaaS and recurring revenue business models.
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Jerry Gross
Updates
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📉 A common pitfall: companies diving into AI for revenue generation without a clear plan, driven by hype over data. Thomas Lah, Executive Director and Executive Vice President at TSIA, encourages businesses to focus on research and data to set a strategic path to success. 🔗 Watch the full video to see how AI can drive results that matter: https://bit.ly/3O2apKa
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At #TSIAWorldENVISION, we asked tech leaders and companies to describe ENVISION in ONE word. Here’s what they said 🎤: ENVISION brought together tech and services leaders to tackle challenges, share innovations, and connect with speakers from Microsoft, GitHub, Cisco, Google, Adobe, Hewlett Packard Enterprise, Dell Technologies, Salesforce, and more! Missed out on ENVISION 2024? 🤔 Get your tickets now for INTERACT 2025: https://bit.ly/3Z8fK9b #Technology #Challenge #BusinessInnovation #Community #OneWord
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✨ Empowering the next generation to shape the future of the tech industry. Through the TSIA Tech Career Pathways initiative, nine students from Duke University and Oklahoma State University had the unique opportunity to immerse themselves at #TSIAWorldENVISION. Over three days, they connected with industry leaders, explored emerging trends, and uncovered potential career paths in technology—gaining insights to guide their futures. We appreciate the support of our sponsors and community for making this initiative possible and look forward to seeing how these students will grow and contribute to the future of technology. 🌟 #tsiaworld #ENVISION2024 #Community #innovation #tech #collegeprogram
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Introducing the visionary leaders of TSIA’s Advisory Boards! 🚀 Their expertise drives our strategic vision and helps us navigate the evolving tech landscape. Here’s to a year full of collaboration and growth! Please join us in recognizing: 👋 John Grosshans, Chief Revenue Officer at Coveo 👋 Jason McGregor, Vice President, Global Delivery at Dell Technologies 👋 Kristie Gobeli, Vice President, ISG Support Services at Dell Technologies 👋 Marc Baret, Vice President of Lifecycle Services Global Operations at Rockwell Automation 👋 Chris Marquez, Vice President Global Field Services at Dell Technologies 🔗 Learn more about our Advisory Board members: https://bit.ly/47YOyfI #TSIA #AdvisoryBoards #NewMembers #Innovation #Collaboration
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AI tools are transforming how sales teams manage workflows and meet revenue goals. With shrinking resources, companies must balance automation and human expertise to stay productive and competitive. Our AI Native Sales Rep Playbook Research Journey offers real-world insights and practical strategies for integrating AI—from automating proposals, to scoring leads—so your sales team can focus on what matters most. 🔗 Learn how AI can unlock new revenue opportunities: https://bit.ly/3Ur2860 #AI #Sales #RevenueGrowth #B2BTech #CRO
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Customer success executives are under pressure to deliver more with less. As customer bases grow, it’s harder to provide the personalized, high-touch experiences customers expect—without driving up costs. Traditional models no longer cut it. AI, automation, and digital tools help companies balance digital and human touchpoints, improving efficiency without losing quality. But how much can AI handle, and when should people step in? Our Customer Success Research Journey by Stephen Fulkerson includes strategies for reducing costs, improving efficiency, and keeping customers happy without overextending your team. 🔗 Explore how to evolve your customer success strategy: https://bit.ly/4hgUghn #CustomerSuccess #AI #DigitalEngagement #B2BTech #CustomerSuccess
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📢 Quick Poll: Professional Services Resource Management We’re running a Quick Poll to capture the current state of Resource Management (RM) across PSOs, including insights into Resource Management Organization (RMO) practices. Your input will help uncover trends impacting forecasting, scheduling, and growing delivery teams. 🔗 Take the poll today: https://bit.ly/48zubGi ✅ Identify gaps to improve RM effectiveness ✅ Gain insights into RMO forecasting accuracy ✅ Measure interest in transforming RM capabilities Check back for the full results once this Quick Poll closes! #ResourceManagement #ProfessionalServices #B2B
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As the tech landscape evolves, traditional pricing models like cost-plus and market-based approaches are falling short. Forward-thinking companies are adopting value-based and outcome-based pricing to meet rising customer expectations and stay competitive. 📈 Through our Offering Management and Advisory Research Journey by Hal Stanley, we provide actionable frameworks and industry-validated insights to help you realign your pricing with the value you deliver—and thrive in this shifting market. 🔗 Learn how your company can stay ahead with modern pricing strategies: https://bit.ly/4e6zPkr #PricingStrategy #ValueBasedPricing #CustomerSuccess #B2BTech #OfferingManagement
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📢 Hot off the press! 🔥 Our latest executive newsletter, Thomas' Takeaways, has insights to keep you ahead. 📊 The AI Native Sales Rep Playbook Revenue teams are expected to achieve more with fewer resources. This playbook provides a roadmap to integrate AI into workflows, automate tasks, and focus on building stronger customer relationships. Discover how predictive insights and faster lead scoring can drive sustainable growth and improve retention in a competitive market. 🎧 How AI Is Reshaping Sales in Tech Sales today is about more than closing deals—it’s about aligning strategies with customer needs. This episode of the TSIA TECHtonic Podcast explores how verticalized sales motions and predictive AI insights help companies engage customers and grow smarter. Businesses adopting AI-driven models aren’t just keeping up, they’re setting the standard for modern sales. 🤖 AI in Tech: Buzzword to Business AI is becoming essential to how businesses operate and innovate. Companies embedding AI into workflows streamline operations, scale efficiently, and deliver personalized customer experiences. Yet, many still struggle to unlock its full potential. Now is the time to act. Learn how AI is reshaping the future of tech and positioning businesses for lasting success. #AI #Tech #SalesInnovation #CustomerExperience #RevenueGrowth