Symbl.ai

Symbl.ai’s Weekly AI Roundup is here to get you up to speed on all things GenAI🚀!  Key Highlights: OpenAI introduces Canvas. Anthropic releases Message Batches API. AMD launches new AI chip. Amazon launches AI powered Shopping Guides. Generative AI & ML Tech Stack World Series Is taking place between Oct 28-29th in Los Angeles, CA. Product & Research: 👉 OpenAI introduces Canvas: OpenAI launched Canvas, a new interface for ChatGPT for collaboration on writing and coding projects, offering inline feedback and suggestions, adjusting document length, changing reading levels, adding emojis, and more. It is currently available for ChatGPT Plus and Team users globally and will be rolled out to Enterprise and Edu users next week, with plans to make it available to all ChatGPT Free users when it's out of beta. 👉 Anthropic releases Message Batches API: Anthropic released Message Batches API, allowing developers to process large volumes of queries asynchronously at a 50% discount. The API supports batches of up to 10,000 queries and is available in public beta for Claude 3.5 Sonnet, Claude 3 Opus, and Claude 3 Haiku on the Anthropic API, with support for Claude on Google Cloud's Vertex AI coming soon. News: 👉AMD launches new AI chip: AMD launched new Instinct MI325X AI chip to compete with Nvidia's data center graphics processors. The new chip will be in production by the end of 2024. AMD has also improved its competing software, ROCm, to make it easier for developers to switch to its chips. Additionally, AMD announced a new line of CPUs, EPYC 5th Gen, designed for feeding data into AI workloads. 👉 Amazon launches AI powered Shopping Guides: Amazon introduced AI shopping guides to help customers make informed purchasing decisions by providing insights, educational content, and a list of trusted brands for over 100 product types. The guides will be available on the Amazon Shopping app and mobile web in the US, using generative AI to scale across its product lineup and keep information updated. Conferences & Event 👉 Generative AI & ML Tech Stack World Series: The Generative AI & ML Tech Stack World Series will be taking place in Los Angeles on Oct 28th & 29th. The event is a peer-to-peer gathering focused on addressing key concerns in enterprise AI, fostering discussions on design, build, management, and protection. Attendees can gain valuable insights from accomplished leaders and build connections for actionable takeaways in this dynamic event. Check out event page in the comments for more details. Did you come across other exciting developments in AI this week? Let us know in the comments ⬇️

Transform your sales and customer service interactions with Symbl.ai’s Real-Time Assist API! 🎉 Real-Time Assist is a Gen-AI powered, low-code API that provides context-aware real-time support for sales and customer service agents. It helps analyze customer interactions in real-time, and provides relevant information and suggestions throughout the conversation to help resolve customer issues quickly and accurately. ✅ Key assistant types within Real-Time Assist API: Based on the nature of the conversation and the type of assistance required, users can choose among one or multiple support types. There are 5 types of real-time support offerings - ‘Objection Handling’, ‘Script Adherence’, ‘Compliance Alerts’, ‘Q&A support’ and ‘Communication Style Analysis’. ✅ Contextual responses: Users can also provide their relevant knowledge bases such as internal policies, previous customer conversations, compliance requirements and other documents as context to ensure that the assistance provided by the LLM is contextually relevant and accurate. What does that mean? Context-aware insights for sales and customer support all within a single API: ✅ Sales: Sales reps receive real-time suggestions to handle objections, Q&A support and highlight product benefits, helping them close deals quicker. ✅ Customer Service: Support agents get access to relevant information in knowledge bases in real-time, helping improve first call resolution and reducing average handling times, thereby boosting overall customer satisfaction.     Want to know you can seamlessly integrate and personalize real-time assistance into your  customer service platforms? Reach out to our Sales team for a personalized demo. Links to key resources in comments: 

Symbl.ai’s Weekly AI Roundup is here to get you up to speed on all things GenAI🚀!  Key Highlights: OpenAI introduces Realtime API. NVIDIA releases new family of LLMs. OpenAI secures new funding. Google includes ads in AI overviews. The GovAI Summit is taking place between Oct 28-30th in Arlington, VA. Product & Research: 👉 OpenAI introduces Realtime API: OpenAI launched the Realtime API in public beta, enabling developers to create low-latency, multimodal experiences with speech-to-speech conversations using six preset voices. The Realtime API allows developers to create a persistent WebSocket connection to exchange messages with GPT-4o, enabling more natural conversations and function calling. As part of the Devday event, OpenAI also released new tools for fine-tuning, prompt caching and model distillation. 👉 Nvidia releases new family of LLMs: NVIDIA released NVLM 1.0, a family of open-source, multiomodal AI models that competes with industry leaders like OpenAI and Google. The main 72 billion parameter NVLM-D-72B demonstrates good performance across vision and language tasks while also enhancing text-only capabilities. Nvidia's decision to make the model weights publicly available and release the training code could accelerate AI research and development. News: 👉OpenAI secures new funding: OpenAI has raised $6.6 billion in new funding at a $157 billion post-money valuation to accelerate its efforts in AI research, increasing compute capacity, and developing tools to solve complex problems. OpenAI aims to make advanced intelligence widely accessible and collaborate with partners, including governments. 👉 Google includes ads in AI Overviews: Google included ads in AI Overviews, the AI-generated summaries it provides for certain search queries, and will add links to relevant web pages for some of those summaries. This move aims to keep users from shifting to alternatives like OpenAI's ChatGPT or Perplexity, which use AI to answer questions traditionally directed at Google.    Conferences & Event 👉 GovAI Summit: The GovAI Summit is taking place on Oct 28-30 in Arlington, VA.The conference is targeted at public sector leaders to explore the transformative potential of AI in governance. Through insightful keynotes, panel discussions, and real-world use cases, attendees will gain the knowledge and strategies needed to navigate the challenges and opportunities of AI implementation. Check out the event page in the comments for more details. Did you come across other exciting developments in AI this week? Let us know in the comments ⬇️

We’re delighted to share that Symbl.ai has been named in The AI Hot 100 List by The AI Furnace 🧨🔥!🎉 The AI Hot 100 List is a curated list of early stage (pre-seed to Series A) AI startups that are building and leveraging emerging AI technologies to help enterprises. The list has been carefully selected by a committee of AI, technical, startup and industry experts from over thousands of submissions. Symbl has been recognized in the report within two categories: ✅ Leading enterprise AI provider in the ‘Sector’ view of the market map for our foundational enterprise AI platform that helps businesses build real-time communication intelligence. ✅ Leading AI infrastructure provider in the ‘IT layer’ view of the market map for our applied infrastructure used for transforming or understanding human communication. Huge thanks for the recognition from the The AI Furnace 🧨🔥Team as we continue to drive our mission to build real-time understanding and generative AI that augments humans in their conversations, elevating customer experience in-moment.  To check out the complete list, subscribe to The AI Furnance’s newsletter (link in the comments) ⬇️

Symbl.ai’s Weekly AI Roundup is here to get you up to speed on all things GenAI🚀!  Key Highlights: Meta releases Llama 3.2 vision LLMs. OpenAI announced the roll out of Advanced Voice Mode. Anthropic introduced Context Retrieval technique to improve RAG. The European Commission launches AI Pact. High profile departures at OpenAI. Gartner’s IT Symposium will be taking place in Orlando between 21st - 24th Oct. Product & Research: 👉 Meta releases Llama 3.2: Meta released Llama 3.2 family of models featuring small and medium-sized vision LLMs (11B and 90B) and lightweight, text-only models (1B and 3B) for edge and mobile devices. The 1B and 3B models support context length of 128K tokens. Llama 3.2 models are available for download on llama.com & Hugging Face, and for development on partner platforms like AMD, Google Cloud, and Microsoft Azure. 👉 OpenAI rolls out Advanced Voice Mode: OpenAI announced the rollout of Advanced Voice Mode (AVM) to ChatGPT's paying customers, starting with Plus and Teams users. The feature makes ChatGPT more natural to speak with, has a new design and five additional voices that users can try. OpenAI has improved AVM's accent recognition and conversation smoothness since its limited alpha test. 👉 Anthropic introduced Context Retrieval: Anthropic announced Contextual Retrieval as a method that improves RAG using two sub-techniques - Contextual Embeddings and Contextual BM25. Contextual Retrieval can reduce the number of failed retrievals by 49% and, when combined with reranking, by 67%. Developers can deploy their own Contextual Retrieval solution with Claude using the cookbook provided. News: 👉 European Commission launches AI Pact: The European Commission launched the AI Pact, an initiative to encourage companies to make voluntary pledges on their approach to AI deployment, ahead of the EU's AI Act compliance deadlines. The Pact focuses on fostering engagement and developing best practices, with signatories expected to adopt an AI governance strategy, identify high-risk AI systems, and promote AI awareness and literacy among staff. 👉 High profile departures at OpenAI: OpenAI's CTO and chief research officer have left the company in quick succession. CEO Sam Altman assured staff that the changes were a natural part of the company's growth and that the focus will be on the technical and product aspects of the company. Conferences & Event 👉 Gartner IT Symposium/Xpo™ conference: Gartner’s IT Symposium will be taking place in Orlando between 21st - 24th October. AI is a central theme for this year’s conference with topics ranging from AI governance, the future of GenAI and key use cases. Check out the event page in the comments for more information. Did you come across other exciting developments in AI this week? Let us know in the comments ⬇️

Introducing Selvan Senthivel, the new CTO at Symbl.ai! We’re thrilled to announce that Selvan Senthivel has joined Symbl as the new Chief Technology Officer leading the company through the next journey of growth. Selvan held senior leadership positions in AI and engineering at GE Healthcare and AWS. He brings a wealth of experience in conceptualizing, building and scaling cutting-edge AI/ML products from AWS Comprehend, Media Synthesis, Ads, Lead Scoring and many more platforms that today serve as a foundational infrastructure across industries. Symbl has been leading the charge of empowering businesses to make use of conversation data with an all-rounded business context to make real-time interpretations that drive knowledge, access and experiences. Our foundational AI and applied AI components drive several critical workflows like quality assurance, live assistance, analytics, search and knowledge generation that are personalized to every business with our API-first platform. We are excited for Selvan to bring his experiences across industries and use cases with the creation of platforms that are not only efficient but also predictive and personalized!

Symbl.ai’s Weekly AI Roundup is here to get you up to speed on all things GenAI🚀!  Key Highlights: Amazon introduces Amelia AI assistant. Mistral AI introduces free API for developers to try Mistal models. Google launches DataGemma to reduce hallucinations. Apple Intelligence to support new languages in 2025. Fal raises funding for its generative media platform for developers. The Generative AI world conference will be taking place in Boston on October 7th & 8th. Product & Research: 👉 Amazon introduces Amelia AI assistant: Amazon introduced Amelia, an AI tool to help third-party sellers resolve account issues and access sales data. Amelia is trained on public data from the web, along with information pulled from Amazon seller resources, FAQs and other public-facing websites. The tool is currently in beta for select US sellers and will be rolled out broadly later this year. 👉 Mistral introduces free API: Mistral AI released a free tier on its serverless platform for developers to tune and build with Mistral models as API endpoints. Mistral also upgraded its existing small model to release Mistral Small v24.09, which is available under the Mistral Research License, and offers customers an option for use cases that do not require large models. 👉 Google launches DataGemma: Google introduced DataGemma, an open model that combines LLMs with real-world statistical information from Google's Data Commons to reduce hallucination. DataGemma uses two approaches - RIG and RAG to retrieve and incorporate relevant information. Researchers and developers can access DataGemma using quickstart notebooks. News: 👉 Apple Intelligence to support new languages: Apple's GenAI offering, Apple Intelligence will be available in more languages in 2025 including German, Italian, Korean, Portuguese, and Vietnamese, with additional languages to be announced. The feature will launch in American English with the iOS 18.1 update. 👉 Fal raises funding: Fal, a platform for AI-generated audio, video, and images, has raised $23 million in funding from investors including Andreessen Horowitz and Black Forest Labs co-founder Robin Rombach. The company offers privately managed compute and APIs for open source models, with a focus on scalability and performance. Conferences & Event 👉 Generative AI World 2024: GAI Insights, an independent analyst firm is hosting Generative AI World in Boston on Oct 7th & 8th. The in-person event will bring together industry leaders, subject matter experts, and AI startups to discuss the impact of GenAI, deployment opportunities and challenges, security and governance complexities, and other topics. Check out the event page in the comments for more information. Did you come across other exciting developments in AI this week? Let us know in the comments ⬇️

Symbl.ai’s Weekly AI Roundup is here to get you up to speed on all things GenAI🚀!  Key Highlights: OpenAI introduces OpenAI o1 models. Mistral AI releases new multimodal model called Pixtral 12B. OpenAI in talks to raise more funding. Amazon tests sponsored ads on its Rufus chatbot. The 2024 Responsible AI Summit will be held in London next week. Product & Research: 👉 OpenAI introduces OpenAI o1-preview: OpenAI released a new series of AI models - OpenAI o1, with enhanced reasoning capabilities for solving complex problems in science, coding, and math. The models o1-preview and o1-mini are available in ChatGPT and the API, with regular updates planned. ChatGPT Plus and Team users can access o1 models, while ChatGPT Enterprise and Edu users will gain access next week. 👉 Mistral releases Pixtral 12B: Mistral AI launched Pixtral 12B, a 12-billion-parameter model and its first multimodal one that can process images and text. Pixtral 12B can perform tasks like captioning images and counting objects in photos. Available on GitHub and Hugging Face, it can be downloaded, fine-tuned, and used under an Apache 2.0 license. Mistral plans to offer Pixtral 12B for testing on its chatbot and API-serving platforms soon. News: 👉 Open AI in talks to raise funds: OpenAI is reportedly in talks to raise funds at a $150 billion valuation which would make it one of the biggest startups globally. The company is discussing raising $6.5 billion from investors and $5 billion in debt from banks. This new valuation would be a 74% increase from its $86 billion valuation earlier this year. 👉 Amazon tests ads on chatbot: Amazon's shopping-focused chatbot, Rufus, will soon feature sponsored ads based on search and conversational context, according to a changelog. The ads will be shown to U.S. users and may include text generated by Rufus in some cases. This move follows Microsoft's introduction of ads in its Copilot chatbot, as companies seek ways to monetize AI technology. Conferences & Event 👉 2024 Responsible AI Summit: The AI Data & Analytics Network is hosting 2nd Annual Responsible AI Summit next week in London. The Responsible AI Summit will consist of case studies, talks, panels, roundtable discussions, and networking to understand how to protect your brand, properly govern your AI, and avoid large financial regulatory penalties. Did you come across other exciting developments in AI this week? Let us know in the comments ⬇️

Symbl.ai’s Weekly AI Roundup is here to get you up to speed on all things GenAI🚀!  Key Highlights: Anthropic introduces a new Claude Enterprise Plan. Cohere releases new versions of Command R and Command R+ AI models with improved capabilities. Ex OpenAI Chief Scientist Ilya Sutskever’s AI startup Safe Superintelligence raises over $1B in funding. Japanese AI startup Sakana AI raises $100M Series A round with backing from NVIDIA. NeurIPS announces 56 selected workshops for 2024 conference. Product & Research: 👉 Claude Enterprise Plan: Anthropic announced a new Claude Enterprise Plan that offers enhanced security features, including SSO, role-based access, and audit logs, to help organizations collaborate securely with Claude using internal knowledge. The plan also offers a 500K context window, increased capacity, and a GitHub integration to work on codebases with Claude. 👉 Cohere releases updated Command R series: Cohere released new versions of Command R and Command R+ AI models with improved multilingual retrieval-augmented generation, enhanced coding, math & reasoning capabilities, and customization options for enterprise use. Developers and enterprises can access them on Cohere's hosted API and Amazon Sagemaker.  News:  👉 AI startup Safe Superintelligence raises over $1B: Safe Superintelligence, co-founded by former OpenAI chief scientist Ilya Sutskever, has raised over $1 billion in funding from investors including NFDG, a16z, Sequoia, and SV Angel. The startup plans to use the funds to acquire computing power and hire researchers & engineers in Palo Alto and Tel Aviv. 👉 AI startup Sakana AI raised $100M Series A round: Sakana AI, a Tokyo-based AI R&D company, has raised over $100M in its Series A funding round led by a collaboration with NVIDIA. The company focuses on developing transformative AI to create an AI lab in Japan to address the country's challenges. The collaboration with NVIDIA includes research, data center support, and community development efforts. Conferences & Event 👉 NeurIPS announces 2024 workshops: Neural Information Processing Systems (NeurIPS) announced the 56 selected workshops at the 38th Annual Conference which will be held at the Vancouver Convention Center from Dec 9 to Dec 15. Check out their published blog (link in the comments) for the detailed list of selected workshops and review process. Did you come across other exciting developments in AI this week? Let us know in the comments ⬇️

Symbl.ai’s Weekly AI Roundup is here to get you up to speed on all things GenAI🚀!  Key Highlights: Google introduced 'Gems', Gemini powered customized AI assistants. Alibaba Group added Qwen2-VL, a new vision language model based on the Qwen 2 family of models. AI startup Magic raises $320M in funding. OpenAI and Anthropic sign AI safety agreement. 2024 Knowledge Discovery and Data Mining (KDD) Conference took place in Barcelona this week. Product & Research: 👉 Gems - Google’s customized AI assistants: Google announced ‘Gems’, a new feature in Gemini LLM that allows users to train the model on topics of their choice to create customized AI assistants. Gems are available on desktop and mobile to Gemini Advanced, Gemini Business and Gemini Enterprise. Premade Gems to get started include a ‘learning coach’, ‘brainstormer’, ‘career guide’, ‘writing editor’ and ‘coding partner’. 👉 Alibaba launches Qwen2-VL: Alibaba Group added Qwen2-VL, a new vision language model based on Qwen2 model family. The model can understand videos over 20 minutes and operate mobile phones and robots based on visual environment and text instructions. The 72B version of the model excels on multiple benchmarks and the 2B version excels in video-related tasks, document understanding, and general scenario question-answering. News: 👉 AI startup Magic raises $320M: Magic has raised $320 million funding, including contributions from ex-Google CEO Eric Schmidt, to build two supercomputers on Google Cloud. It aims to use the funding to scale its AI-driven tools to help software engineers write, review, debug, and plan code changes, with a focus on ultra-long context windows to prevent models from forgetting recent data. Magic's latest model, LTM-2-mini, has a 100 million-token context window, the largest of any commercial model. 👉 Open AI & Anthropic’s AI safety agreement: OpenAI and Anthropic signed an agreement with the AI Safety Institute to collaborate on AI model safety research, testing, and evaluation. They will provide new AI models to the institute for feedback before and after public release for safety feedback. The AI Safety Institute initiative is an executive order and not a legislative requirement. Conferences & Event 👉 2024 Knowledge Discovery and Data Mining (KDD) Conference: @KDD 2024 took place in Barcelona this week. The annual ACM, Association for Computing Machinery SIGKDD conference is the premier international forum for data mining researchers and practitioners from academia, industry, and government to share their ideas, research results and experiences. Check out the event page for more details on programming and research papers submitted. Did you come across other exciting developments in AI this week? Let us know in the comments ⬇️