🤔 Struggling to understand your audience? GenAI can fix that. On the next episode of CX-WISE, Neal 🎙 Schaffer reveals how AI uncovers audience insights, boosts engagement, and drives sales. 📈 Full episode link in the comments below. #CXWISE #customerjourney
Sprinklr
Software Development
New York, NY 514,654 followers
Un-siloed teams. Happier customers.™
About us
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.
- Website
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https://www.sprinklr.com/
External link for Sprinklr
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- New York, NY
- Type
- Public Company
- Founded
- 2009
- Specialties
- Social Media Management, Customer Experience Management, and Enterprise Cloud Computing
Locations
Employees at Sprinklr
Updates
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This week, we wrapped an amazing 3-day go-live with our strategic partners at Mahindra Rise! 🚀 Together, we’re empowering enterprises to harness the full power of AI and revolutionize customer experiences through a complete #UnifiedCXM platform. #UnifiedCXM #MahindraRise
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Halloween is two weeks away, but who's counting 👻 Stay tuned for our annual Sprinklr Insights: Treats & Trends Tracker—where we reveal the top digital trends of the season! 🎃 #SprinklrInsights
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"Harmonious chaos" – That's what's preventing customer service agents from delivering great CX, says industry leader •Shep Hyken. Watch to hear Shep's tips on how to boost agent productivity by getting rid of data silos and how AI can enhance customer experience. 🔗 https://lnkd.in/etgvbJ_d #UnifiedCXM #CX
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🎧 A new CX-WISE episode just dropped 🎧 Want to make the most of AI and technology to show your customers that you truly care about their experience? Join Neal 🎙 Schaffer, a Digital and Social Media Leader, and host Nathan Bennett in this episode of CX-WISE for practical tips on using AI to enhance your customer service and marketing strategies. Watch now ➡ https://lnkd.in/eDGYKpxe #CXWISE
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At CX Connect Qatar, we had a powerful lineup of speakers sharing their insights on the future of customer experience in the region: 🔲 Maher Samhouri, Head of Group Customer Experience, BSF 🔲 Khurram Hamid, Managing Director Saudi and Marketing Services Business Unit Lead Middle East, Accenture Song 🔲 Alibek Tnaliyev, Senior Vice President Business Development MENA region, Qatar Insurance Group 🔲 Aditya Subramaniam, Head of CX, Al Abdulghani Motors 🔲 Zakaria Abu Kafyeh, Contact Center Director, Malomatia A huge thank you to all our speakers, partners, and attendees for making this event such a success! 🙌 #CXConnect #UnifiedCXM
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Every company wants to be “data-driven," but 48% of brand marketers have limited access to comprehensive and reliable data. We teamed up with LinkedIn and TopRank Marketing to explore how some teams are using technology to become the data-driven organizations of their dreams. Tap the link in the comments below for more!
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We concluded our final CX Connect in the Americas! Last week, leaders from the SF Bay Area shared insights on transforming marketing and customer service by prioritizing customers, enhancing brand strength and excellence. Thank you to our fantastic speakers: ⭐ Travis Gelbrich, Vice President, Customer Care, Petco ⭐ Ben Howell, Vice President, Global Media, Cisco ⭐ Pragati Chopra, GenAI Specialist, Amazon Web Services (AWS) We have two events left in our CX Connect series for 2024: London and Milan! Tap the link in the comments below to register now.
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We're #hiring a new Director of Sales (Country Leader) - Qatar in Doha Metropolitan Area. Apply today or share this post with your network.
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We're #hiring a new Senior Customer Success Manager in London, England. Apply today or share this post with your network.