About us

Samolet Plus provides real estate services: sales and rentals, assistance with relocation, renovation, furnishing, insurance and maintenance of living space and other additional features. It is a synergy of an online platform and about 1400 offices in 230 cities of Russia. Samolet Plus was the first company in the country to bring together on a digital platform all the services that help customers quickly and profitably close the need for comfortable and modern housing. Samolet Plus is a part of Top-1 real estate developer in Europe, Samolet Group (Its revenue in 2023 is over $3 billion).

Website
https://samoletplus.ru/
Industry
Real Estate
Company size
5,001-10,000 employees
Type
Public Company

Employees at Samolet Plus

Updates

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    Success and motivation in managing a large team Creating conditions in which agents can help Samolet Plus achieve its goals, study and develop their career potential is a vital task for any of our franchisees. Over the past two years of working with Samolet Plus, Alexey Skriplev, our partner, has built a successful team of 80 people, including interns. He shared his insights about managing a large team. 🔵Obstacles When an agent does not achieve results for a long time, there may be obstacles preventing them from reaching their goals. It is essential to identify these impediments, assist the employee in overcoming them, and provide training to help them solve the problem. 🔵Personal traits of agents When we select employees, we place emphasis on their personal qualities. Caring for people, ability to establish contact with them, and perseverance are among the most important traits. Our agents have a deep understanding of the real estate market and are able to defuse situations with humor when needed. 🔵The relationship between a manager and a team A manager's responsibility is to match their team. To do so, they should continuously study, stay up-to-date with the latest trends, and truly love their job. When a manager is dedicated to work, their team also strives to be efficient.

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    Samolet Plus has invented a new profession in real estate Samolet Plus conditionally divides each city into districts called "hexes." Each hex has its own neighborhood pro who works at Samolet Plus. Dmitriy Gorbenko, Director of Development at Samolet Plus, explained who the neighborhood pros are and why the market needs such experts: “Neighborhood pro is a living encyclopedia of a hex. They live there, know when each house was built and how many kindergartens, schools and shops are located nearby. This specialist will help residents not only with a piece of advice but also with choosing a good apartment, arranging renovation, ordering furniture and even moving." One can find neighborhood pros not only in Samolet Plus office but also in any residential chat 👍🏻

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    From agents to partners: growth in income and fulfillment of dreams Some agents realize that it is time for them to take the next step and open their own businesses, but running it alone can be challenging. Samolet Plus stays by their side every step of the way, providing expert advice and guidance. What stages do the Samolet Plus partners go through? ✔️Access the knowledge base They are provided with instructions on how to find an office space, hire staff, set up advertising, and more. ✔️Connect to the infrastructure The platform for inter-regional transactions, the CRM-system, the call center, and special offers from banks, insurance companies, and contractors are at their disposal. ✔️Open an office in two months We help with renovation, and also take over the training of employees and advise on legal issues. ✔️Recoup the costs Firstly, customers trust a well-known brand. Secondly, we provide powerful marketing support through the website, social networks, outdoor and digital advertising and placement in geo-services. And then, the partners can communicate with each other, attend Samolet Plus events, and consult on any issues with the management company and their personal coordinator.

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    Samolet Plus results in February 🔥 Last month, we saw growth in almost all areas. Here are our key metrics of February: — Number of transactions. In February, Samolet Plus partners conducted 1,583 deals for the purchase and sale of real estate in the primary market, which was 34.03% higher than in January. The number of transactions on the secondary market has increased by 25.4%, with a total of 3,661 transactions recorded. — Real estate. We saw a 20,4% growth in the number of objects included in the Samolet Plus database. In February, the total number of objects exceeded 55,000. — Team. During the month, the number of agents increased by 8%, bringing the total to 13,751. Of these, 5,400 were actively involved in helping the company achieve positive results.

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    Principles that modern corporations abide by The international real estate market is developing at a rapid pace. New trends are emerging that are increasingly visible in the information space. Here are the principles that Samolet Plus focuses on: Mixed use development This is an architectural concept describing a building, complex, or block of flats which combines spaces with different functions. Our clients appreciate it when everything they need is nearby. They can visit the Plane Plus office and enjoy a cup of coffee from a nice local coffee shop, all within the residential area. Example: Hudson Yards in the USA. It is a neighborhood with offices, a hotel, apartments, a shopping center, a school and public spaces. Proptech It is a complex of digital and economic solutions for the construction, purchase and sale of real estate. It derives from the merging of the words property and technology. Example: digital mortgage. ESG, environmental, social, governance This is a set of rules and approaches for doing business that contributes to its sustainable development. The ESG concept assumes responsibility for the future. Business can not only generate income, but also bring benefits — to society and the environment.   Not examples, but principles — responsible attitude to natural resources, social responsibility and transparency.

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    Neighborliness is a new trend in real estate When neighbors solve problems together and spend their spare time doing so, their lives become much more comfortable. This is because neighborhood communities are not only useful for residents, but also for developers. This is why: 🔷The culture of good neighborliness creates a warm and friendly atmosphere, which increases the prestige of the residential complex and attracts more potential apartment buyers. 🔷Neighborhood communities are an underestimated source of ideas for optimizing projects, because only residents know how to improve their neighborhood. Our agents are members of these communities and are personally acquainted with the residents and their needs and concerns. The neighbors trust us. If necessary, the neighborhood pros will help them, or recommend a suitable apartment nearby.

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    Samolet Plus Rentals — another source of income for our partners Samolet Plus Rentals is a service for renting or leasing real estate for an extended period of time. Our IT platform contains thousands of listings in the primary and secondary markets. The service brings our partners new customers, profitable deals, and opportunities for growth. It is a whole market where every professional can find a place. What are the advantages of Samolet Plus Rentals? Guarantees The agents will review the documents and create a database of relevant rental options. We protect property owners from unpaid bills, damage to their property, and downtime, as well as tenants from sudden eviction, due to favorable insurance policies. Comfort Our clients can sign documents and pay for the service from anywhere in the world. Additional benefits Apart from standard services, Samolet Plus offers a variety of additional opportunities, such as furnishing, cleaning, insurance, assistance with moving, etc. In combination with Samolet Plus Improvements, we can solve as many customer problems as possible and establish long-term relationships with them.

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    How Samolet Plus boosts the demand for apartments through improvements Samolet Plus values its clients' trust and strives to be a one-stop solution for all their needs: from concluding a purchase-and-sale agreement and creating a design project to renovation and cleaning. Vitaly Alexandrov, CEO of Samolet Plus Improvements, talks about the services and the innovations that are coming soon. What services does Samolet Plus Improvements offer? Renovation. Our experienced contractors perform work of any level of complexity and provide a one-year guarantee. Furnishing. We can help you choose the right furniture, get it custom made according to your preferences, and have it delivered in no time. Household services. We organize moving, cleaning, garbage collection, and more. What is currently being worked on? Now, our colleagues from Samolet Plus Improvements are working on technologies that will allow you to create a design project for an apartment adding furniture from an online catalog to it. We are expanding the range of furniture available in our online catalogs and developing furniture sets to make more deals with improvements. The goal of Samolet Plus is to include improvements in 50% of our real estate transactions. 

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    Samolet Plus results in January 🔥 Getting back to work at the beginning of the year went smoothly. Traditionally, January is meant for planning and setting ambitious goals. In 2024, we aim to launch a pre-IPO and enter the international market, as well as increase the number of our offices. In the meantime, here are our key metrics of January: — Sales volume. GMV for the month surpassed $453 million. — Number of transactions. In January, Samolet Plus partners conducted 4,136 deals for the purchase and sale of real estate. — Agents and offices. Samolet Plus already has 12,728 agents. 1,507 offices are operating or preparing to open. 

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    How an agent can increase their income One of the perks of working in real estate is that there is no glass ceiling. Vera Zaitseva, partner of Samolet Plus, explains what makes up an agent's income and how they can increase it. ✔️The path to specialization. We help newcomers try their hand in the primary and secondary rental markets, as well as in the sales of cross-services. It is essential to take into consideration their interests, expertise, aspirations, and life circumstances when making this decision. ✔️Renting is a good start for beginners. An agent immediately starts communicating with clients, visiting objects, and getting a guaranteed monthly income. ✔️First sales. As a rule, everyone starts by selling new housing. As the agent's reputation grows and their customer base expands, they receive requests in the secondary market. ✔️Cross-services. An agent may earn extra income by offering additional services, such as renovation, furnishing, cleaning, and assistance with moving. They can also sell insurance products to their clients. In order to grow in income, it is crucial to continuously develop the basic skills of an agent. These include knowledge of the market, psychology, and law, as well as sales and negotiation abilities. For this, Samolet Plus provides its employees with ready-made technological solutions and access to corporate training programs.

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