Pipeline Summit 2025 Planning is just a few weeks away! Join B2B marketing leaders like Carilu Dietrich, Jim Sinai, and Kerry Cunningham and learn where to focus your team’s energy in 2025 to hit your pipeline targets 🎉 You’ll walk away with the blueprints and playbooks you need to make 2025 your biggest year yet. Wednesday, December 11th 10am - 1pm PT | Virtual Event Register here: https://bit.ly/4hSYhJc
Qualified
Software Development
San Francisco, California 13,655 followers
Turn your website into a pipeline generation machine.
About us
Here at Qualified, we’re leading marketing and sales teams into the future of pipeline generation. With an innovative AI-fueled platform that fully automates inbound pipeline conversion, we’re giving teams hours of time back to focus on making deeper connections with their buyers when it matters most. The B2B pipeline generation process was broken. Now it’s automatic with Piper the AI SDR.
- Website
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https://www.qualified.com
External link for Qualified
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2018
- Specialties
- Conversational Marketing, B2B Sales, CRM, Demand Generation, Marketing Automation, Website Analytics, Live Chat, Voice Calls, Screen Sharing, Contact Center, Salesforce, Pardot, Marketo, Outreach, and Marketing
Products
The Pipeline Cloud
Conversational Marketing Platforms
The Pipeline Cloud is a revolutionary new set of technologies and processes that are guaranteed to generate more pipeline for modern revenue teams. Qualified is the only conversational sales and marketing solution designed to work seamlessly with complex Salesforce configurations, so companies can leverage all of their prospect and customer data to deliver smarter, more personalized experiences, and then report on metrics within Qualified or via Salesforce reports and dashboards. We are rated a High Performer on G2, the #1 Conversational Marketing platform on the Salesforce AppExchange, and built for enterprise-grade reliability and security with 99.9% uptime, GDPR compliance, SOC2 compliance, and Salesforce ISV certification.
Locations
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Primary
140 New Montgomery Street
San Francisco, California 94105, US
Employees at Qualified
Updates
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The Autumn '24 release is here! 🍁 This quarter's release is packed with new innovations that make Piper the AI SDR even more powerful. We introduced AI Email, one of our most exciting launches this year, as well as several major enhancements to our entire platform. Check out the full release notes here: https://bit.ly/4frYykD
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With Piper the AI SDR and Qualified, Greenhouse Software increased meetings booked by 130% quarter over quarter 🎉 Greenhouse struggled to generate quality pipeline with their previous solution. After seeing success with Qualified, Greenhouse hired Piper the AI SDR to scale their existing inbound motion, leading to 130% increase in meetings booked quarter over quarter. 💪 The Challenge Prior to using Qualified, Greenhouse previous solution struggled to integrate correctly with the rest of their tech stack. The routing issues and lack of support this caused left them looking for other vendors. Kristina and her team saw immediate improvements after switching, seeing tangible results with Qualified in just the first two months live: 91% increase in meetings booked, $4.2M pipeline influenced by Qualified, and 2X ROI. When Piper the AI SDR was announced in April 2024, Greenhouse was ready to go all in. 🫰 The Solution After hiring Piper, their team took a crawl, walk run approach, working with their Qualified Success Architect. They trained Piper on all of Greenhouse’s content from the website, and tested her with questions gathered from sales leadership. Piper was slowly rolled out on a few experiences on Greenhouse’s site, and after seeing how effective she was at engaging and answering questions, was rolled out widely. Now, Piper works as the front-line of engagement across Greenhouse’s site. She proactively engages visitors, answers questions, and books meetings around the clock. In just the first week live, Piper started delivering results. Greenhouse saw 50%-70% conversion with Piper from inbound chat to booked meeting month over month. Having tried other AI agents in the market, their Sr. Growth Marketing Manager, Kristina Finseth, knows what makes Piper different: “Piper can bring all of the context of the lead’s activity on our website, connection into our tech stack, and use that to personalize outreach and follow-up. It’s going to be a game-changer.” 💰 The Results Greenhouse has seen massive results from switching to Qualified, and hiring Piper the AI SDR to scale their inbound efforts. In the first two months after switching, Greenhouse saw: 📆 91% increase in meetings booked 📈 $4.2M pipeline influenced 💸 2X ROI After hiring Piper the AI SDR, Greenhouse scaled their entire inbound motion, increasing conversion and meetings booked. In the first two months live with Piper, Greenhouse saw a 130% quarter over quarter increase in meetings booked.
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Join our team at #Mardreamin2024 on 11/13 for a demo jam! Check out this dynamic live demo jam session where you’ll follow a marketer’s journey, creating an event campaign that attracts and nurtures prospects into loyal customers. Watch as they turn to top marketing solutions to build a personalized, efficient customer journey. Each company will demo its tool in real-time, helping the marketer to connect with prospects at each campaign stage. Stick around to vote for your favorite demo and see which solution takes the win! Don't miss it! Click here to learn more: https://lnkd.in/gPnzFjtU
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The pace of change in technology is relentless. The AI Era is bringing so much rapid change to the business world that at times it can feel daunting. In less than two years, we have watched every aspect of work–our technology, our insights, and our processes–shift right before our eyes. But rapid technology innovation is nothing new. To understand how we got here, we must look back at the different tech revolutions that have shaped the industry. As each era arrived, jobs were disrupted. For instance, in the Social Era, we saw the journalism profession radically shift. At the start, it might have felt like journalists would be irrelevant due to social media’s ability to allow almost anyone to disseminate “news.” But now, we know the role didn’t disappear, it evolved. We have journalists from massive news outlets releasing quick updates on TikTok or Instagram Live. Not only did the journalism role evolve, social media gave birth to entirely new career paths: Influencers and Creators. Something similar happened in the Internet of Things Era, but this time with drivers. Consumer apps like Uber, Lyft, and DoorDash flooded the market, forever evolving the roles of cab and delivery drivers. So, here we are in the AI Era, and we keep hearing, “AI will take jobs.” And the truth is, it will. Its existence will make some roles redundant. But, just like with every other era, it will also birth new roles we can’t yet fathom and evolve current roles into something much bigger. We're in the early days of this era, but we're excited about the future. Continue reading the Rise of the AI Workforce here: https://bit.ly/3C5wHrI
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What do marketers need to know about how AI SDRs work? Our co-founder, Sean Whiteley, and VP of Demand Gen, Sarah McConnell sat down on The AI SDR Movement to dive into the tech that drives AI SDRs like Piper and what's actually happening behind the scenes. 1️⃣ AI SDRs are built on a foundation of your data. In order to effectively perform all of the tasks necessary for a successful SDR, AI SDRs have to be able to access a wide range of data including your CRM, marketing automation platforms, and company knowledge bases. They also have to be able to analyze the data and recall it perfectly in seconds. 2️⃣ AI SDRs go so far beyond generic AI capabilities like ChatGPT. LLMs are impressive and certainly have their place in the market, but AI SDRs require a specialization and expertise in your business. This means they can be trained on your specific data and they learn as they go. 3️⃣ Building trust and transparency is essential for successful adoption. Everyone is concerned about data safety when it comes to implementing AI into their businesses. We’re focused on giving our buyers moderation features, full control over rules of engagement, and explainability mechanisms that ensure AI SDRs stick to their boundaries. Watch the full conversation and learn more about how AI SDRs work here: https://bit.ly/4e5i1G5
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Join our VP of Demand Gen, Sarah McConnell, for the final Coffee Corner of the year! She'll sit down with leaders from HubSpot, 6sense, and Goldcast to talk about leveraging events to build connections with your community. Make sure to register here: https://bit.ly/4eNJg9u
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There's a smarter way to manage your inbound lead follow up. You’re putting in the work to drive high-quality inbound leads—from contact forms to events, SEO strategies, and paid ads—but keeping up with personalized follow-ups can be overwhelming for your SDR team. How much potential pipeline is slipping through the cracks? That's where Piper the AI SDR comes in. Imagine a fully automated system that follows up with each lead instantly and personally. Piper takes on the heavy lifting, sending unique, timely messages at scale so no lead is left waiting. ⚡ With AI Email, your follow-up process is on autopilot, meaning you can focus on what matters most: building relationships and closing deals. #AI #LeadFollowUp #SalesAutomation #PipelineGeneration #PiperTheAISDR #InboundMarketing #SalesInnovation
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With so many AI SDRs hitting the market, it’s important to understand exactly what the role of these AI workers is and the capabilities they need to have in order to be worth the investment. If you’re considering onboarding an Inbound AI SDR, there are a few features you should make sure any autonomous agent you evaluate has. 1️⃣ Robust onboarding and training capabilities–you need to be able to train and coach your AI SDR just like your human reps. 2️⃣ A way to set goals for your AI SDR. Engagement isn’t enough, they need to know where they’re driving your buyers to. 3️⃣ Integration into your CRM for lead visibility so they can accurately qualify and route buyers. 4️⃣ Holistic insight into all of your data systems–without unified visibility, your AI SDR can’t quickly and accurately identify target accounts. 5️⃣ To fully be able to take on the role of an inbound SDR, an AI SDR has to be able to follow up via email and nurture leads without any human oversight. 6️⃣ AI SDRs need to engage buyers in real-time conversations right on the website and they have to be able to do it at scale, working multiple leads at once. 7️⃣ AI SDRs have to be able to understand the content available on your website and offer them up intelligently at exactly the right now. 8️⃣ Once they’ve engaged your buyers, AI SDRs need to be able to book meetings with the right rep in just a few clicks. 9️⃣ When it’s time to talk to a human rep for a more nuanced conversation, the hand off has to be seamless and quick. 🔟 Your AI SDR needs to be able to document everything that’s happened with each account and track the activity in your CRM. You can hear our CMO, Maura Rivera and our VP of Demand Gen, Sarah McConnell, break down these key job requirements here ⬇️ https://lnkd.in/g95JJuf8
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AI SDRs like Piper aren’t a one size fits all solution–every team has unique motions that require different strategies for support. Demandbase is a great example of where Piper makes sense to help augment your human SDR team and provide support they desperately need in order to focus on discovery calls without missing pipeline on the website. They’d already seen success with Qualified, so they decided to double-down and implement Piper the AI SDR across their site, offloading a significant amount of front line work from their human rep’s plates. Piper was able to: ✅ Proactively engage target accounts on the website ✅ Eliminate wait times for buyers to get answers to FAQs ✅ Hand off VIP accounts to human reps for more nuanced conversations The results? In the first 2 months of implementing Piper: ✨ 2x increase in pipeline ✨ 3X conversion to meetings compared to human SDRs ✨ 37% increase in meetings with Tier 1 target accounts ✨ 100 hours saved per month of SDR time ✨ $80,000 cost savings in headcount These stories are why we’re so excited about Piper the AI SDR. The future of inbound pipeline generation is automated and results like this demonstrate the power of quick, efficient, and conversational buyer engagement around the clock.